Customer Support Specialist

hace 5 meses


Santa Catarina, México Carrier A tiempo completo

**Country**:
Mexico
**Location**:
LOC5003: Carrier - Plant C, Carretera a García Km. 1.3, Parque STIVA, Santa Catarina, 66350 Mexico
- Management, Analysis and leads plan for annual Market Feedback Analysis
- Responsible for the development of standardized processes for customer reports and communication
- Management customer service tools
- Analysis OTD per customer
- Monitoring critical orders from priority list
- Conference calls with main customers
- Management Complete delivery projects, job sites, nat account
- Cancellation Policy
- Order entry
- Responsible for the development of indicators that enable visibility to short and long-term market trends and demand.
- Works with product development leaders and sales and marketing teams to develop appropriate allocation
- Responsible for tracking appropriate metrics to drive results and continuous improvement.
- Responsible for the development of processes and plans to improve customer satisfaction

**Carrier is An Equal **Opportunity/Affirmative** Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**

**Job Applicant's Privacy Notice**:
Click on this link to read the Job Applicant's Privacy Notice



  • Santa Catarina, México Concord Servicing A tiempo completo

    The Client Operations Support Specialist is responsible for managing corporate client requests and ensuring high-quality, timely service with a focus on customer satisfaction. Key responsibilities include processing payments, generating reports, validating sales data, and maintaining accurate documentation. The specialist will also conduct regular audits to...


  • Santa Isabel, Baja California, México Flowserve Corporation A tiempo completo

    About the RoleWe are seeking an Administrative Support Specialist to join our team at Flowserve Corporation. In this role, you will provide general administrative support to our organization, including data collection and reporting, data compliance, and business meetings/event arrangement.Key Responsibilities:Administration: Produce, update, and provide...


  • Santa Catarina, Nuevo León, México Budenheim Mexico Sa De Cv A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service and Relationship Specialist to join our team in Santa Catarina, N. L. as a remote hybrid worker. The ideal candidate will be responsible for providing exceptional customer service, managing customer relationships, and ensuring timely resolution of customer inquiries.About the RoleThis is an...

  • Procurement Specialist II

    hace 4 semanas


    Santa Catarina, Nuevo León, México Caterpillar A tiempo completo

    **Career Area**: Purchasing & ProcurementCaterpillar is a global leader in the manufacturing of heavy machinery, and we're looking for a skilled Supply Network Specialist II to join our team.As a Supply Network Specialist II, you will be responsible for processing requisitions and providing support for purchasing, supply chain, sourcing, cost, price...


  • Santa Catarina, Nuevo León, México Agp Glass A tiempo completo

    The AGP Group is a leading manufacturer of specialized glass solutions. Our company combines world-class technology with innovation to provide glazing solutions to renowned automobile manufacturers. Over 4,500 employees work in 7 high-tech production plants and innovation centers.**Customer Service Responsibilities:**Ensure compliance with all specific...


  • Colonia Santa Fe, México Stellantis A tiempo completo

    The Purchasing Support Operations Specialist will be responsible to support the Direct, Indirect and/or the Aftermarket Purchasing Organization(s) and their varied commodities. The Purchasing Support Operations Specialist will interact with various stakeholders at Stellantis (Engineering, Program Team, Supplier Quality, Supplier Risk Management, Purchasing...


  • Santa Catarina, Nuevo León, México Caterpillar A tiempo completo

    **Career Area**: LegalCareer at CaterpillarCaterpillar is a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where...


  • Santa Catarina, Nuevo León, México Psc Industries A tiempo completo

    Job OverviewPsc Industries is seeking a highly skilled Document Control Specialist to join our team. This role involves providing documentation management and support across various departments.


  • Santa Catarina, México BUDENHEIM MEXICO SA DE CV A tiempo completo

    **Job Purpose**: Care of a defined customer base in a certain area/region and coordination of said customers with internal departments, external sale team and online databases. Cross communication and support of multi divisions within the organization. To serve our customers with excellence, attend to their requirements with efficiency, speed, quality,...


  • Santa Fe, México Hewlett Packard Enterprise A tiempo completo

    Customer Return Specialist This role has been designated as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office. **Who We Are**: **How you'll make your mark**: Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via...


  • Santa Catarina, Nuevo León, México Prologistics A tiempo completo

    We are seeking a Customer Service Representative to join our team. The ideal candidate will have strong communication skills and be able to provide exceptional customer service in a fast-paced environment.About the Role:Respond to customer inquiries via phone, email, and chatResolve customer complaints in a professional and timely mannerCollaborate with...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    **Job Summary:**Carrier is seeking a skilled Procurement Specialist to support procurement operations. The ideal candidate will have experience in RFPs, negotiations, cost accountability, and program execution.**Key Responsibilities:**Carry out processes and standards in support of Procurement, including RFPs, negotiations, cost accountability, and/or...


  • Santa Catarina, Nuevo León, México International Paper A tiempo completo

    Job Title: Corrugated Manufacturing Operations SpecialistCompany Overview:International Paper is a leading global producer of renewable fiber-based products. Our commitment to innovation and sustainability drives our business forward.Salary: $80,000 - $110,000 per yearJob Description:We are seeking a skilled Corrugated Manufacturing Operations Specialist to...

  • HR Advisor

    hace 1 semana


    Santa Catarina, Nuevo León, México Carrier A tiempo completo

    About the RoleThis position is responsible for providing support to employees and managers regarding HR programs, policies, processes, and systems. The successful candidate will have excellent communication skills and be able to leverage HR knowledge to provide consistent customer service.Key ResponsibilitiesProvide accurate and timely responses to employee...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    **Job Summary**:We are seeking a highly skilled Materials Planning Specialist to join our team at Carrier. As a key member of our supply chain organization, you will play a critical role in developing strategies for materials planning and SIOP. Your expertise will enable us to optimize the utilization of business resources and meet customer expectations for...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    About UsAt Carrier, we're committed to creating solutions that matter for people and our planet. As a global leader in intelligent climate and energy solutions, we've been inventing new technologies and industries for generations.We're looking for talented individuals to join our team and help us drive innovation forward.About the RoleWe're seeking a highly...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    About CarrierCarrier Global Corporation is a global leader in intelligent climate and energy solutions. Our mission is to create solutions that matter for people and our planet.Our Company OverviewWe lead in inventing new technologies and industries. Our diverse workforce puts the customer at the center of everything we do, driving innovation for the benefit...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    Job OverviewWe are seeking a Customer Service Director to lead our team in Mexico, driving exceptional sales support and customer satisfaction. This critical role requires strong leadership skills, technical knowledge, and experience in managing teams.About the RoleThe Customer Service Director will oversee order intake, order acknowledgments, order...

  • IT Support Specialist

    hace 4 semanas


    Hacienda Santa Fe, Jalisco, México Vitesco Technologies Group Ag A tiempo completo

    **Job Summary**:Vitesco Technologies Group Ag is seeking a skilled IT Support Specialist to provide technical assistance to our internal clients. The successful candidate will possess a strong understanding of business software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills.**Key Responsibilities:**• Install and...


  • Santa Catarina, México Carrier A tiempo completo

    **Country**: Mexico **Location**: LOC5003: Carrier - Plant C, Carretera a García Km. 1.3, Parque STIVA, Santa Catarina, 66350 Mexico **Role**: Customer Service Manager **Location**: Santa Catarina, Nuevo León. **Full/ Part-time**: Full time. **Build a career with confidence** Carrier Global Corporation, global leader in intelligent climate and energy...