Technical Support

hace 4 meses

Ciudad de México CompuCom A tiempo completo

Como **ANALISTA DE SOPORTE TÉCNICO BILINGÜE **brindaras soporte de hardware y software a nuestros clientes ubicados en Estados Unidos y Canadá, dicho soporte se realiza mediante teléfono, correo electrónico y chat.

Algunas de tus **funciones **incluyen, pero no estan limitadas a:

- Restablecimiento de contraseñas
- Instalación de Software
- Creación de cuentas a usuarios/empleados
- Manejo de Active Directory
- Manejo y soporte a aplicaciones de MS Office
- Administración y seguimiento de tickets
- Entre otras.

**Eres IDEAL para esta posición si**:

- **Hablas Inglés Avanzado**:

- **Cuentas con disponibilidad de horario (6:00 am - 10:00 pm)**:

- Al menos 1 año de experiência y/o conocimiento de Technical Support
- Estabilidad Laboral
- Puedes sostener conversaciones en inglés sin ningún problema

**Nosotros ofrecemos**:

- $12,000 MXN brutos mensuales vía nómina
- Contrato directo con CompuCom
- 2 dias de Descanso a la semana
- On Site Position

**Prestaciones Superiores a las de Ley despues del 3er mes**:

- Seguro de Vida
- Seguro de Gastos Médicos Mayores
- Seguro Dental
- 30 Días de Aguinaldo
- $ 1,200 MX en Vales de Despensa (adicional a tu sueldo cada mes)
- $ 2,282 MX en Vales de Restaurante (adicional a tu sueldo cada mes)
- Fondo de Ahorro 10%
- 9 Paid Time Off al año (acorde a las políticas vigentes)
- Oportunidad de crecimiento laboral a partir del 1er año

**SI ESTA VACANTE ES DE TU INTERES PUEDES APLICAR POR ESTE MEDIO**
- CompuCom se compromete a proporcionar igualdad de oportunidades de empleo en todas las prácticas de empleo. Todos los solicitantes calificados recibirán consideración para el empleo sin tener en cuenta la raza, el color, la religión, el sexo, el origen nacional, el estado de ciudadanía, el estado civil, la edad, la discapacidad, el estado de veterano protegido, la orientación sexual o cualquier otra característica protegida por la ley._

Tipo de puesto: Tiempo completo

Salario: $12,000.00 - $15,000.00 al mes

Prestaciones:

- Programa de referidos
- Seguro de gastos médicos mayores
- Seguro dental
- Seguro de vida
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa
- Vales de restaurante

Pregunta(s) de postulación:

- Vives en CDMX o EDOMEX: (si es EDOMEX indique area)
- Cuentas con experiência y/o conocimiento en soporte tecnico a computadoras:
Idioma:

- Inglés Avanzado (Obligatorio)

Lugar de trabajo: remoto híbrido en 03820, Ciudad de México

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