Technical Support Specialist
hace 2 meses
We are seeking a Technical Support Specialist to join our team at Hewlett Packard. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.
**Job Summary:**
We are looking for a highly motivated and organized individual who is passionate about technology and has excellent communication skills. The ideal candidate will have a minimum of 1-2 years of experience in a related field and a degree in a technical field or equivalent.
**Key Responsibilities:**
- Maintain high levels of customer satisfaction by clarifying customer needs and ensuring they are met.
- Handle customer relation problems promptly and appropriately, escalating issues according to established procedures.
- Provide software service and post-sales or service delivery support for local accounts on standard systems.
- Respond to service, product, technical, and customer relations questions.
**Requirements:**
- Minimum Vocational/Diploma/Associate Degree (technical field) equivalent with 1-2 years of working experience in related fields, or Degree holder with no or less than 1 year relevant working experience.
- Thorough knowledge of organization and policies.
- Comprehensive business, technical, or functional knowledge, as well as basic project management skills and communication and analytical problem-solving skills.
- Ability to build and maintain ongoing relationships with customers, peers, and support partners.
- Ability to perform while under high-pressure situations.
**What We Offer:
We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off.
**About HP:**
HP is a technology company that operates in more than 170 countries around the world, united in creating technology that makes life better for everyone, everywhere. We are committed to diversity, equity, and inclusion and create a culture where everyone is respected and can be themselves.
-
Technical Support Specialist
hace 4 días
Ciudad de México, Ciudad de México Marriott Vacations Worldwide A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Marriott Vacations Worldwide. This role will provide daily support and tactical assistance for site technology projects, department initiatives, and division-wide IT projects.Key Responsibilities:Provide day-to-day support, management & execution of assigned...
-
Technical Support Specialist
hace 2 meses
Ciudad de México, Ciudad de México Syncreon Consulting A tiempo completoCompany OverviewSyncreon Consulting is a trusted business partner, committed to delivering exceptional value and return on investment for our clients. We possess strong understanding of client needs, and work closely with leading staffing trade associations, training, and research organizations to ensure knowledge of the latest industry trends and...
-
Technical Support Specialist for Financial Applications
hace 4 semanas
Ciudad de México, Ciudad de México Cognizant A tiempo completoJob OverviewWe have an exciting opportunity for a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing high-quality technical support and services to our clients.
-
Wipro Limited: Technical Support Specialist
hace 2 meses
Ciudad de México, Ciudad de México Wipro Limited A tiempo completo**Wipro Limited: Technical Support Specialist Role**We seek a skilled Enterprise IT Support Professional at Wipro Limited to join our team. As a Technical Support Specialist, you will perform a variety of duties to ensure the smooth operation of our IT systems.Provide technical support for Windows-based systems, including troubleshooting and resolving...
-
Ciudad de México, Ciudad de México Ust Global A tiempo completoJob OverviewWe are seeking an experienced Technical Support Specialist to join our team in Mexico City. This role will provide support for customer integration issues, ensuring timely resolution and excellent customer service.
-
Technical Support Specialist
hace 2 meses
Ciudad de México, Ciudad de México Te Connectivity A tiempo completoAbout the RoleAs a Technical Support Specialist at TE Connectivity, you will play a vital part in ensuring the smooth operation of our IT systems. This is an exciting opportunity to join a dynamic team and take on new challenges every day.Job ResponsibilitiesThe successful candidate will be responsible for providing top-notch technical support to employees...
-
Technical Server Support Specialist
hace 5 horas
Ciudad de México, Ciudad de México Hewlett Packard Enterprise A tiempo completoAbout the RoleWe are seeking a skilled Technical Server Support Specialist to join our team at Hewlett Packard Enterprise.As a member of our support team, you will be responsible for providing top-notch technical assistance and ensuring the smooth operation of our servers.Key ResponsibilitiesPerform hardware configurations, troubleshoot errors, and monitor...
-
Continental Technical Support Specialist
hace 3 días
Ciudad de México, Ciudad de México Continental A tiempo completoAt Continental, we are committed to providing the highest level of technical support to our Hardware, Software, and end users at the SLP tire plant. Our IT policies ensure that our team has the necessary knowledge and resources to provide top-notch support.We strive for continuity in manufacturing systems and actively participate in projects required by...
-
Global Technical Support Specialist
hace 2 meses
Ciudad de México, Ciudad de México Carrier A tiempo completo**Job Overview**We are seeking a highly skilled Global Technical Support Specialist to join our team at Carrier. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical expertise to our clients.**Estimated Salary: $60,000 - $80,000 per year****Responsibilities:**Execute multiple projects...
-
Technical Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México Zendesk A tiempo completoJob OverviewZendesk is a leading customer service software company that empowers businesses to deliver exceptional support experiences. We are seeking a highly skilled Technical Support Specialist to join our team in Mexico City.About the RoleThis role will be responsible for providing technical support to our customers, troubleshooting complex issues, and...
-
Senior Technical Field Support Specialist
hace 2 meses
Ciudad de México, Ciudad de México Nec Australia A tiempo completoOverviewNec Corporation seeks a skilled Senior Technical Field Support Specialist to join its Engineering & Science team. This hybrid role is based in Mexico City and requires both technical expertise and excellent communication skills.Job SummaryThis position involves providing technical support to customers, including commissioning, installing, and testing...
-
IT Service Desk Technical Support Specialist
hace 2 meses
Ciudad de México, Ciudad de México The Scotts Miracle-Gro Company A tiempo completoThe Scotts Miracle-Gro Company is a dynamic and fast-paced organization, always on the lookout for innovative growth opportunities. As an IT Service Desk Technical Support Specialist, you will play a crucial role in providing frontline technical support to end-users.Our ideal candidate will have high school or equivalent diploma and 0-2 years of experience...
-
Technical Support Specialist
hace 5 horas
Ciudad de México, Ciudad de México Johnson Controls A tiempo completo**Company Overview:**Johnson Controls is a leading global provider of building products and services.**Job Description:We are seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing expert technical support and maintenance for our infrastructure equipment.**Key...
-
Senior Technical Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Franklin Templeton Investments A tiempo completoJob Description:We are seeking a highly skilled Senior IS Analyst - Technical Support to join our team at Franklin Templeton Investments. This role will be responsible for providing top-notch technical support and customer service to employees across the globe.
-
Technical Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at JW Marriott Cancun Resort & Spa. As a key member of our technology department, you will be responsible for providing exceptional technical support and troubleshooting skills to ensure the smooth operation of our computer systems and equipment.Key...
-
Technical Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Cognizant A tiempo completoWe are seeking a highly skilled Technical Support Specialist to join our team as an IVR Expert. At Cognizant, we strive to create a dynamic and inclusive environment where talented individuals can thrive.A great place to work, we value diversity and promote career growth and development opportunities.This exciting opportunity is for an exceptional individual...
-
Technical Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Resideo A tiempo completoAbout the Role:We are seeking a skilled Technical Support Associate to join our team at Resideo. As a key member of our support team, you will be responsible for facilitating issue identification and analysis, investigating and resolving technical issues, building relationships with customers, and developing and sharing knowledge.Requirements:To be...
-
Electrical Support Specialist
hace 2 meses
Ciudad de México, Ciudad de México Eaton A tiempo completoEaton, a leading global power management company, is seeking an Electrical Support Specialist to join our team.**Job Overview**The Electrical Support Specialist will provide technical support for power and connectivity related equipment, including charging solutions, UPS systems, digital signage solutions, network switches, and cooling solutions.We are...
-
Ciudad de México, Ciudad de México Ecolab A tiempo completoCompany OverviewEcolab is a leading global provider of water, hygiene, and energy technologies and services. Our mission is to deliver advanced solutions that help make the world cleaner, safer and healthier.SalaryThe estimated annual salary for this position is between $60,000 - $80,000, depending on experience and qualifications.Job DescriptionWe are...
-
Technical Support Specialist for Global Platforms
hace 3 semanas
Ciudad de México, Ciudad de México Ntt Data A tiempo completoWe are seeking a skilled Technical Support Specialist to join our team in Mexico, supporting the development and maintenance of cutting-edge platforms.Ntt Data Services is looking for an energetic individual with strong technical skills, able to work well in a global environment and provide consultative support in a remote position.Key...