Customer Success
hace 3 semanas
**Bond** es una empresa que conecta oportunidades con talento joven, estamos buscando a un **Customer Success **para una de nuestras empresas aliadas, **Nufi.**
**RESPONSABILIDADES**
- OnBoarding de los clientes y orientarlos a través del funcionamiento de nuestra plataforma para que los clientes puedan sacar el mayor valor de nuestra solución.
- Analizar el nível de satisfacción de nuestros clientes a medida de que utilizan nuestras soluciones.
- Mantener cartera de clientes activa, contribuye a la fidelización de su cartera de clientes y da seguimiento a las renovaciones.
**REQUERIMIENTOS**
- Experiência laboral demostrable preferentemente en atención a clientes, ventas, manejo de cuentas
**INFO. ADICIONAL**
Buscamos un Customer Success Manager orientado a resultados, que será responsable de alcanzar y consolidar la lealtad del cliente al fomentar relaciones duraderas además de garantizar que la experiência del cliente con nuestra solución exceda todas sus expectativas.
**DESCRIPCIÓN DE LA EMPRESA**
Nufi es una startup mexicana que se dedica a la validación de identidad de personas y empresas, tenemos como objetivo empoderar a todos para crear productos financieros, con bloques modulares que permiten hacer cualquier solución tecnológica.
Tipo de puesto: Tiempo completo, Medio tiempo
Horas de medio tiempo: 40 por semana
Salario: $12,000.00 - $15,000.00 al mes
Horario:
- Horario flexible
Lugar de trabajo: remoto híbrido en 64650, Monterrey, N. L.
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