Customer Success Specialist
hace 1 mes
Estamos **innovando la logística** y esto lo hemos logrado **gracias a un equipo de personas visionarias, con ganas de crecer y cambiar el mundo**.
En **Skydropx** encontrarás un espacio para desarrollar tu carrera dentro de un ambiente laboral **dinámico, ambicioso y multicultural**.
**KAM JR**
**Tus retos en el equipo serán**:
- Gestionar comunicación con cartera de clientes.
- Dar seguimiento a las distintas necesidades del cliente como:
Ajuste de tarifas.
Capacitación (uso de plataforma)
- Aplicación de encuestas de satisfacción con el nível del servicio.
**Requisitos**:
- **Educación**:Lic. trunca o completa en Administración o afines.
- **Herramientas**: SQL (deseable), Excel, hubspot y/o zendesk.
- **Skills**: Organización, atención al cliente, comunicación.
**Ofrecemos**:
- Sueldo base 13,000 a 15,000 (según aptitudes) + prestaciones de Ley.
- Esquema: Monterrey: Híbrido (50% remoto, 50% presencial).
- Herramientas de trabajo.
- Horario: Lunes a Viernes de 9:00 am a 7:00 pm.
Te invitamos a aceptar el reto Para aplicar en la vacante, postúlate por este medio y estaremos encantados de lograr nuestros objetivos junto a ti.
Si tu perfil hace match con los requerimientos de la vacante, nuestro equipo de reclutamiento estará en contacto contigo.
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: $13,000.00 - $15,000.00 al mes
Horario:
- Turno de 10 horas
Prestaciones:
- Estacionamiento de la empresa
- Opción a contrato indefinido
- Teléfono de la empresa
- Vacaciones adicionales o permisos con goce de sueldo
Lugar de trabajo: remoto híbrido en 64000, Monterrey, N. L.
Fecha de inicio prevista: 26/06/2023
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