Empleos actuales relacionados con Operations Associate, Customer Success - Tlahuac - Visit.org

  • Customer Success Operations Specialist

    hace 5 meses

    Tlahuac, México TigerConnect A tiempo completo

    TigerConnect transforms healthcare with the industry’s most widely adopted clinical collaboration platform - uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we...

  • Associate Customer Success Manager

    hace 6 meses

    Tlahuac, México 6sense A tiempo completo

    **Our Mission**: 6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to...

  • Associate Customer Success Executive

    hace 6 meses

    Tlahuac, México Thomson Reuters A tiempo completo

    **Associate Customer Success Executive** Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? Do you have previous experience driving renewal and upsell sales motions for existing accounts? Are you motivated by uncapped commissions? If yes, we are looking for...

  • Associate Customer Success Executive

    hace 6 meses

    Tlahuac, México Thomson Reuters A tiempo completo

    **Associate Customer Success Executive** Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? Do you have previous experience driving renewal and upsell sales motions for existing accounts? Are you motivated by uncapped commissions? If yes, we are looking for...

  • Associate Customer Success Executive

    hace 6 meses

    Tlahuac, México Thomson Reuters A tiempo completo

    **Associate Customer Success Executive** Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? Do you have previous experience driving renewal and upsell sales motions for existing accounts? Are you motivated by uncapped commissions? If yes, we are looking for...

  • Fioneer Customer Success Associate

    hace 7 meses

    Tlahuac, México SAP Fioneer A tiempo completo

    **Description** **About SAP Fioneer** SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. We bring financial services to the next level with innovative software solutions and platforms. We are helping companies in the financial services industry to achieve speed, scalability, and...

  • Associate Customer Success Executive

    hace 6 meses

    Tlahuac, México Thomson Reuters A tiempo completo

    **Associate Customer Success Executive**: Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? Do you have previous experience driving renewal and upsell sales motions for existing accounts? Are you motivated by uncapped commissions? If yes, we are looking for you. Join...

  • Project Manager, Associate

    hace 5 meses

    Tlahuac, México Infor A tiempo completo

    General information- Country - Mexico - City - Mexico City - Job ID - 40190 - Department - SaaS - Experience Level - ASSOCIATE - Employment Status - FULL_TIME - Workplace Type - Hybrid - Description & RequirementsAs a Customer Success Project Manager Associate, you will play a crucial role in ensuring the smooth and efficient operation of our customer...

  • Customer Success Representative

    hace 5 meses

    Tlahuac, México MDC Data Center A tiempo completo

    **We have an exciting opportunity for you to join our team in Mexico** as a Customer Success Representative!** **Are you passionate about delivering exceptional customer experiences and building strong, lasting relationships? Do you thrive in dynamic environments where no two days are the same? If so, we have an exciting opportunity for you to join our team...

  • Customer Success Admin

    hace 6 meses

    Tlahuac, México Rockwell Automation A tiempo completo

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Associate, Operations Support

    hace 8 meses

    Tlahuac, México Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Mexico City, Mexico*** Job Title: Associate, Operations Support **Job Description**: The Associate, Operations Support is responsible for coordinating support tasks related to operations in the organization. This position oversees tasks to completion and report their progress to the operations manager. This...

  • Customer Success Executive

    hace 6 meses

    Tlahuac, México Xepelin A tiempo completo

    **¿Qué estamos buscando?** Estamos buscando al mejor **Customer Success Executive**, para ser parte de nuestro equipo. Las funciones principales del puesto consisten en ser el primer punto de contacto de los clientes con Xepelin ayudándoles a solucionar sus dudas, bajar el feedback de cliente con Customer Success para realizar mejoras en la plataforma....

  • Customer Success Representative

    hace 6 meses

    Tlahuac, México DiliTrust A tiempo completo

    Customer Success Representative For over 20 years, DiliTrust has been supporting legal departments in their **digital transformation **and is one of the world´s leader in** LegalTech. **We have offices in Paris, Madrid, Milan, Montreal, Toronto, Mexico and Lima. More than 2000 companies are using our products in over 50 countries. Are you passionate about...

  • Customer Success Coordinator

    hace 5 meses

    Tlahuac, México PosterPOS A tiempo completo

    **Customer Success Coordinator** **Who we are** Our mission is to make running a business easier for every entrepreneur. We work hard to develop simple and easy software. We aim to make every customer interaction as simple and easy as possible. **Job Activities** - Analyze customer usage, health metrics, and support patterns to identify accounts at risk...

  • Customer Success Specialist

    hace 5 meses

    Tlahuac, México Nielsen A tiempo completo

    At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...

  • Customer Success Manager Mexico

    hace 6 meses

    Tlahuac, México Moove A tiempo completo

    **About Moove** Moove is on a mission to democratise access to vehicle ownership for mobility entrepreneurs across the world. Our vision is to build the largest integrated vehicle financing platform using technology & future productivity to scale. By doing so, we are creating sustainable jobs for mobility entrepreneurs globally. **About the Role** Moove...

  • Customer Experience Associate

    hace 5 meses

    Tlahuac, México Sagan A tiempo completo

    **Position: Customer Experience Associate** **Location**:Remote (MST Timezone) **Work Schedule**:Monday to Friday, 8:00 AM to 4:00 PM (MST) **About Us**: Our company is a leading provider of high-quality trailers, committed to delivering exceptional customer service. We are currently seeking a dedicated Customer Experience Associate to join our team...

  • Customer Success

    hace 6 meses

    Tlahuac, México DB Soluciones A tiempo completo

    **Vacante para la empresa DB Soluciones en Cuauhtémoc, Ciudad de México**: customer success. Lic. en Contabilidad Indispensable contar con equipo de cómputo e internet INDISPENSABLE Experiência mínima de 2 años en venta consultivas. **Responsabilidades**: VENTAS Consultivas Entender las necesidades de los clientes. Realizar demostraciones...

  • Customer Success

    hace 6 meses

    Tlahuac, México Latam Business School A tiempo completo

    En LATAM Business School, el éxito de nuestros clientes es nuestra prioridad. Buscamos un Customer Success Manager que asegure la máxima satisfacción y fidelidad de nuestros clientes a través de un soporte excepcional y personalizado. **Ofrecemos**: - Formación constante en producto y habilidades de servicio al cliente. - Sueldo base y bonificaciones...

  • Customer Success Manager

    hace 5 meses

    Tlahuac, México Venafi A tiempo completo

    There are 2 actors on a network, people and machines. Just as usernames and passwords are used by people to access machines, machine identities are used by machines to identify and access each other. Venafi is the inventor of the technology that manages and protects machine identities, the most important security initiative in our Global 5000 customers. We...

Operations Associate, Customer Success

hace 6 meses

Tlahuac, México Visit.org A tiempo completo

Visit.org is looking for a passionate and ambitious Operations Associate, Customer Success to join our remote team. The Operations Associate, Customer Success will have an entrepreneurial spirit, extreme passion for our mission, and the energy and discipline to come in and be a builder in a start-up tech environment.

**Please note**: This is a remote, Mexico-based 40 hr/week contract position that requires working hours from 9:00 AM - 5:00 PM CST

What Motivates Us

There is room for everyone We empower each other to innovate and create processes that use technology to generate meaningful, lasting change. We enjoy the challenge of finding solutions to problems that are not a way around it but through it. We’re driven by the opportunity to help enterprises and their employees around the world to contribute to their communities.

When You Join the Team

You’ll join a movement from the ground floor and a team of purpose-driven people with a strong sense of responsibility, ownership, and pride that we’re building this thing together.

You’ll combine passion, purpose, and a paycheck—Visit.org team members get out of bed every day knowing their work is meaningful and has a tangible impact on individuals and communities around the world.

**About Visit.org**:
Enterprises are struggling to adapt to the increasing demand from their employees to work in socially accountable workplaces while adjusting to the business transformation of hybrid workflows. Visit.org is an enterprise SaaS company delivering purpose for a more engaged workforce. With its proprietary content across 90+ countries, Visit.org is providing the infrastructure and content for purpose-driven employee and client engagement. Some of our customers include Colgate, Paramount, Adobe, Tommy Bahama, and others.

**Responsibilities**:
**Act as Secondary Point of Contact (POC)**: Respond to all client correspondences within service level agreement (SLA)

**Recurring Meetings**: Attend weekly/biweekly meetings with clients, as needed, support note-taking, and next steps

**Campaign Development**: Assess current inventory, submit Supply cases, and select final experience collection

**Client Approvals**: Present campaigns to clients, incorporate their feedback, and finalize campaign designs

**Content and Messaging**: Submit content and marketing requests, collect and share delivery partner collateral to content/marketing teams

**Asset Creation/Distribution**: Create pre-event collateral, collect prep materials, distribute to volunteers

**Event Operations**: Manage calendar holds, distribution of photos and recordings, own any post-event follow-up to corporate partners

**Customer Onboarding**: Support the creation of onboarding deck and educational materials

**Setup in SaaS Platform**: submit event booking requests, upload client participation list, manage registration in 3rd party platforms

**Impact Reporting**: compile data for impact reports, submit marketing cases for content creation, review impact reports, and distribute to corporate partners

**Customer Success Metrics**: compile and analyze corporate partners' survey results, pull reports on contract usage, track donation budgets

**Process Improvement**: lead / support internal process improvement projects with cross-functional partners

**Qualifications**:
Experience coordinating and managing communications of multiple projects at once

Extremely organized and prides themselves on their attention to detail

1-2 years of experience in event management, preferably with large-scale events

Proficiency in English

Background in customer success or a client-facing role

Proficient with managing multiple calendars on Google Calendar or similar platform

Demonstrate a strong desire for growth or learning and keep up to date on industry and management trends

Excellent communication and interpersonal skills

Experience working in a fast-paced startup environment

Comfortable conducting data analysis

Passion for our mission and the desire to make an impact in the world through technology

**Please note**: This is a remote, Mexico-based 40 hr/week contract position that requires working hours from 9:00 AM - 5:00 PM CST

How we care

Competitive salary

Mission-aligned company events/volunteering

Inclusive, exciting start-up culture

Accelerated career & personal growth

Culture Club and more