Claims Call Center Specialist I

_**ATTENTION: THIS JOB POSTING IS ONLY AVAILABLE FOR RESIDENTS OF TIJUANA & ROSARITO**_ **Primary Purpose**: Responsible of answering questions pertinent to an existing insurance claim (e.g. insured was involved in a car accident, etc.) and determine appropriate course of action. Initial loss taking and claim set-up includes but is not limited to:...

Our fast-growing team is looking for a great supervisor to lead our team and achieve amazing things. **Responsibilities**: - Communicate organizational needs, oversee employees' performance, provide guidance and support, identify development needs, and manage the reciprocal relationship between staff and the organization so that each is...

Solicitamos agentes telefónicos bilingues para campaña de préstamos. - Trabajo sencillo - Capacitación pagada - Horario de lunes a viernes Solo debes contar con: - Experiência trabajando en call center - Inglés fluido - Trato amable y coordial - Apego a normas y procedimientos POSTULATE Y EMPIEZA A TRABAJAR YA!!! Tipo de puesto: Tiempo...

Review agents’ conversations across all contact touchpoints to measure teams’ performance and track customer support quality. - Contribute to call calibration sessions to evaluate agent performance. - Identify lapses in agents’ performance and provide constructive feedback for improvement. - Engage in customer listening to identify customer pain points...

**Primary Purpose**: Answer questions pertinent to an existing insurance claim (e.g. insured was involved in a car accident, etc.) and determine appropriate course of action. Initial loss taking and claim set-up includes but is not limited to: recognizing and opening appropriate exposures based on facts of loss, documenting specific details of loss in our...

Job Summary: The Claims Customer Care Specialist serves as initial contact for reporting the First Notice of Loss (FNOL) when a customer is filing an insurance claim. This role is responsible for gathering loss details, establishing the claim, and guiding the caller to the appropriate party or resource based on their needs and the relevant policy...

**Primary Purpose**: Serve as initial contact for claim reporting. Responsible for guiding the caller to the appropriate party based on their need and the relevant policy and/or claim. **Essential Duties and Responsibilities**: - Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are...

Job Summary: Serves as initial contact for basic claim reporting. Responsible for guiding the caller to the appropriate party based on their need and the relevant policy or claim. Key Responsibilities: - Communicates effectively with internal and external customers - Identifies the customer’s need and responds appropriately and efficiently with a sense...

Job Summary: The Claims FNOL Associate II serves as initial contact for basic claims reporting. This role is responsible for guiding the caller to the appropriate party based on their need and the relevant policy or claim and performing basic clerical duties. Key Responsibilities: - Handles claim files (locates/requests files, files paperwork, reconstructs...

Primary Purpose: Auditing file selection and audit form creation/maintenance. Conduct quality evaluations, both verbal and written based upon current practices and procedures established within the Claims Call center for new and existing employees. Work with Management to diagnose data inconsistencies and audit tool functionality problems as well as tool...

Job SummaryServes as initial contact for basic claim reporting. Responsible for guiding the caller to the appropriate party based on their need and the relevant policy or claim.Key ResponsibilitiesCommunicates effectively with internal and external customersIdentifies the customer's need and responds appropriately and efficiently with a sense of...

An **Appointment Setter** is a professional who schedules consultations between sales staff and prospective clients, ensuring that important meetings are booked for the sales team. - **What qualities do we ask from our appointment setters?**_ A high level of customer service, reasonable sales experience, a friendly and professional telephone manner, and...

Welcome to BAJA CALL CENTER. Our greatness is our people. We speak with pride of our history and especially of our growth. Our task is simple, to support and provide the best experience to all our clients around the world. As an organization, we are looking for talented individuals with extensive payroll and / or human resources experience. As a new member...

_Brinda atención telefónica y da a conocer los productos y servicios del grupo._ - _Prospectación de pacientes. Establecer contacto_ - _Programación de citas_ - _Seguimiento de leads: registro de expedientes, solicitud de información requerida._ - _Asignación eficiente y oportuna de pacientes con perfil completo a cada área o médico...

**Job Summary**: **Key Responsibilities**: - Make outbound calls to potential customers & schedule appointments for our sales representatives - Achieve set appointment scheduling targets and key performance indicators (KPIs) - Provide exceptional customer service by answering questions and resolving concerns - Maintain up-to-date knowledge of company...

We are seeking an experienced and highly detailed **Medical Collections Specialist** to join our Revenue team. The Medical Collection Specialist is the primary source for managing patient’s delinquent accounts including sending patients to collections. This position will hold the responsibility of arranging repayment agreements with the patient and...

A **Customer Service Representative** is a professional who ensures an attentive and empathetic attention is given to customers seeking assistance of any kind. - **What qualities do we ask from our customer service reps?**_ A high level of customer service, reasonable call center, a friendly and professional telephone manner, basic problem solving skills,...

Supervisión de todo el personal administrativo y operativo, requisitos de las instalaciones, informe a la alta dirección. Poseer excelente capacidad de organización y dotes de liderazgo, además de habilidad para solucionar problemas. Sólidos conocimientos de los procesos de elaboración de informes. Excelente capacidad de organización y dotes de...

**Job Summary**: The Training Specialist will support the Training Manager to design, develop and deliver training curriculum, policy & procedure, and systems documentation, for the Consumer Deposits support staff. **Duties/Responsibilities**: - Support and enhance the onboarding experience for all Consumer Deposit support members. - Support with the...

**Job Summary**: The Training Specialist will support the Training Manager to design, develop and deliver training curriculum, policy & procedure, and systems documentation, for the Consumer Deposits support staff. **Duties/Responsibilities**: - Support and enhance the onboarding experience for all Consumer Deposit support members. - Support with the...