Customer Experience

hace 7 meses


Desde casa, México Cápita Works - Virtual Assistants in Mexico A tiempo completo

We are thrilled to announce an exciting job opportunity as a **Customer Experience/Support Representative** At our company, we value our customers and strive to provide them with the best possible experience. That's why we are seeking someone who is passionate about helping and advocating for our customers. Let me present you with the job description:
**Responsibilities**:

- Act as an advocate for our customers, ensuring they have an exceptional experience in every interaction.
- Explain complex technical information in clear and understandable language for our customers.
- Resolve issues and provide proactive solutions to any obstacles our customers may face with our software and hardware.
- Utilize your troubleshooting skills and experience to investigate and resolve hardware-related problems.
- Work closely with our photo booth owners to help them succeed with their hardware.

**Requirements**:

- Significant previous experience in troubleshooting hardware-related issues.
- Ability to effectively communicate and express technical information in a clear and understandable manner.
- Skills to find proactive solutions and efficiently address obstacles.
- Curious and driven mindset to identify and address underlying issues in every scenario.
- Strong customer service skills and the ability to provide exceptional service.

If you are a natural problem solver, passionate about helping others, and have relevant experience in hardware troubleshooting, we want to hear from you We offer a fun and collaborative work environment where you can make a difference in our customers' lives.

Tipo de puesto: Tiempo completo

Salario: $24,000.00 - $26,000.00 al mes

Horario:

- Turno de 8 horas

Pregunta(s) de postulación:

- ¿Tu nível de ingles conversacional es avanzado?



  • Desde casa, México Manukora A tiempo completo

    **Who are we?** Join the team at Manukora, the leading brand in the fast-growing Manuka category, with operations in New Zealand and the United States. Founded in 2015, Manukora has rapidly expanded, becoming synonymous with high-quality, ethically sourced Manuka honey. We’re on a mission to treat the world with natural goodness, specializing in the...


  • Desde casa, México Jetstream Hospitality Solutions Inc. A tiempo completo

    *Customer Experience Specialist Full-time, shift work, Remote stream is searching for - ustomer Experience Specialist to join our dynamic team. We are a rapidly owing onli - travel agency and provider of travel echnology s - tions, offering a range of marketing, eservatio - and channel manage t solutions to connec - You are the customer concierge and...


  • Desde casa, México Framework Science A tiempo completo

    Framework Science is on a MISSION that focuses on Exploring new technologies and building tomorrow’s Applications. This means we hire TOP Engineers and Designers by providing great benefits and pay so they can focus on solving what’s never been solved before. Our aim is to push the needle of innovation while enabling Technical staff to impact code or...


  • Desde casa, México Ellucian A tiempo completo

    Together we are powering the future of Higher Education: Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher...


  • Desde casa, México Osmind A tiempo completo

    Osmind is the premier platform for clinicians and researchers advancing new life-saving mental health treatments. Today, mental health disorders are one of the leading causes of death worldwide, especially among young adults, and are tied to shortening lifespans. While there have been developments in new psychiatric medications since the first FDA approval...


  • Desde casa, México Zipdev A tiempo completo

    Zipdev is looking for a talented Customer Experience Associate to join our remote team and collaborate with a US-based client. We are looking for an experienced Customer Experience Associate to work with our client, a women-led team to become a key player in the organization - not only to grow the business but to grow their impact. We are looking for someone...


  • Desde casa, México Zendesk A tiempo completo

    Job Description In Zendesk we are looking for a Customer Experience Manager with a focus on operational delivery and scalability of the methodology, touchpoint plans, and plays and is responsible for ensuring a positive and seamless customer journey across all interactions with a company. **Responsibilities**: - Identify and take on operational projects...


  • Desde casa, México Product School A tiempo completo

    **_**Please note this role's location must be: Remote - Mexico**_** **We’re on a mission at Product School** to empower people to build better products! As the global leader in Product Management education and certification, we train Product Managers at all career stages and entire Product teams within organizations. Delivered live by globally recognized...


  • Desde casa, México nelo A tiempo completo

    En Nelo estamos construyendo un producto innovador que beneficiará a millones de usuarios y comercios en México (y Latinoamérica). Existe la oportunidad de formar parte del equipo que está comprometido con dar una experiência diferenciadora a nuestros clientes. En este momento nos encontramos creciendo el equipo que forma parte de la vertical de...


  • Desde casa, México Keep A tiempo completo

    **Our Journey at Keep**: At Keep, we embarked on a mission started by a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology? This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from...


  • Desde casa, México ACE Intake Success A tiempo completo

    **Description**: Handle all calls, providing a first contact experience and services aligned to the company mission, values, and goals. **Competences and Skills**: - Previous experience in customer service or client experience support roles. - Ability to efficiently identify and categorize various types of calls. - Proficiency in accurately documenting...

  • Customer Service

    hace 3 días


    Desde casa, México The Getch A tiempo completo

    **Role: Customer Service** **Location: Monterrey, Mexico (need local)** **Duration: Fulltime** **Salary: MXN 18000/Month** **Languages: Advanced English is Mandatory** **Openings: 50+ positions** **Responsibilities** 1+ years of experience in call or Customer service English advanced required **Salary**: $10,000.00 - $15,000.00 per month Application...


  • Desde casa, México Ueni Ltd A tiempo completo

    The Customer Experience Manager will drive customer satisfaction, retention, and growth for our SaaS subscription service. He or she will use user-interaction data to define the most effective customer success playbook to improve the customer experience and reduce churn. The primary objectives of this role will be to leverage the team to improve customer...

  • Account Manager

    hace 7 meses


    Desde casa, México Ueni Ltd A tiempo completo

    **The schedule will be Monday - Friday, 8am - 5pm for EST to PST timezones.** Top performers at UENI will be rewarded with promotions, remuneration progression, and performance bonuses. **Responsibilities**: - Serve as account manager to a vast portfolio of customers who own small businesses - Conduct monthly video calls with your clients every day to...

  • Customer Service Agent

    hace 2 semanas


    Desde casa, México Color More Lines A tiempo completo

    **About Color More Lines** Color More Lines is your global accounts and advertising management team; a growth engine for ecommerce business consisting of over 70 years collectively experience in online sales. We are not looking to be the biggest of Amazon account management firms, just the best. We have curated a client base of highly differentiated product...

  • Customer Support

    hace 6 meses


    Desde casa, México Webxloo, LLC A tiempo completo

    RESPONSIBILITIES: - Assist clients with product inquiries, troubleshooting, and technical support - Conduct outbound calls to follow up on customer inquiries and resolve any outstanding issues - Maintain accurate and detailed records of customer interactions and transactions - Collaborate with internal teams to escalate and resolve complex customer issues -...


  • Desde casa, México TDC headhunters A tiempo completo

    Job Summary: Customer support accepts and processes purchase orders from customers and arranges the fulfillment of these purchases, from date of order through delivery of product. Additionally, authorization to ship the product is obtained by verifying the account receivable (AR) status of customers. Customer accounts with AR issues are referred to...

  • Customer Sales Support

    hace 7 meses


    Desde casa, México fixity A tiempo completo

    Responsibilities: - Engage with Customer Sales support team to create customer portal set-up. - Deal creation with the set of products agreed with the Customer. - Update price inside the deal in Eclipse Tool. - Create Customer Configuration in OCC based on the customer requirement. - Create separate portal for dedicated stakeholders on HP2B tool. - Create...


  • Desde casa, México Openpath Security Inc. A tiempo completo

    Company Overview Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. We unify voice, data, video and analytics in one...

  • Customer Success

    hace 7 meses


    Desde casa, México Ventura Tec A tiempo completo

    Our client is a well-established Social Media Manager Saas platform based in California. They provide a complete and user-friendly solution to engage, monitor, and grow their customer's audience on multiple social networks. We are looking for a **Customer Success** professional with a **Sales** mindset. You will be responsible for approaching potential...