Customer Experience Specialist
hace 6 meses
*Customer Experience Specialist
Full-time, shift work, Remote
stream is searching for
- ustomer Experience Specialist to join our dynamic team. We are a rapidly
owing onli
- travel agency and provider of travel
echnology s
- tions, offering a range of marketing,
eservatio
- and channel manage
t solutions to connec
- You are the customer concierge and will be working directly with the guest pre, during, and post-trip to ensure customer delight.
- Document and develop customer journeys through guest communications and review responses
- Process reservations, cancellations and modifications
- Leverage customer/user experience feedback to drive new improvements to systems and processes throughout the organization
- Serve as the voice of the customer and advocate for service-centric innovations that benefit consumers, agents, strategic partners, internal and external customers
- Communicate and work cross-functionally to ensure customer-facing issues are quickly resolved and every experience results in a positive outcome for the guest *We are interested in YOU..*
- You are a strong communicator, both verbally and in writing (bilingual in French or Spanish is a huge asset).
- Passion and respect are important to you, both in the workplace and with your customers.
- You are customer-focused and team-oriented, spending every day ensuring every interaction is an excellent one.
- You are proud of your work and understand the importance of details. You are organized, detail-oriented, and capable of working effectively under pressure and within tight deadlines.
- As a remote team member working from home, you are highly responsive and disciplined with great communication skills. This team works on a rotating schedule, so evenings and weekends will be required and scheduled by your manager.
- You put your money where your mouth is Your track record in customer service is excellent, and you thrive in a fast-paced, dynamic, and fun environment.
- You are a master problem solver—creative, confident, and able to keep your cool.
- You are tech-savvy and have a keen interest in AI, which will be beneficial in our tech-driven environment.
- High school or equivalent (required) Experience:
- customer servvice: 2 years (required) Language:
- English (required) Work Location: Remote
-
Senior Customer Success Specialist
hace 3 meses
Desde casa, México Beame A tiempo completo**About BEAME Medical Technology Limited**: **Job Summary**: We are currently seeking a motivated and dynamic Customer Success Specialist to join our team. As a Customer Success Specialist, you will play a crucial role in ensuring customer satisfaction and building strong relationships with our valued customers. Your main responsibility will be to provide...
-
Customer Experience Manager
hace 6 meses
Desde casa, México Manukora A tiempo completo**Who are we?** Join the team at Manukora, the leading brand in the fast-growing Manuka category, with operations in New Zealand and the United States. Founded in 2015, Manukora has rapidly expanded, becoming synonymous with high-quality, ethically sourced Manuka honey. We’re on a mission to treat the world with natural goodness, specializing in the...
-
Customer Experience Associate
hace 8 meses
Desde casa, México Framework Science A tiempo completoFramework Science is on a MISSION that focuses on Exploring new technologies and building tomorrow’s Applications. This means we hire TOP Engineers and Designers by providing great benefits and pay so they can focus on solving what’s never been solved before. Our aim is to push the needle of innovation while enabling Technical staff to impact code or...
-
Customer Success and Review Specialist
hace 6 meses
Desde casa, México J. Blanton Plumbing A tiempo completo**Customer Success and Review Specialist** Company Overview: Join our team at J. Blanton Plumbing, a rapidly growing US-based company. We're seeking a Customer Success and Review Specialist to play a vital role in our marketing team. This position is designed to ensure that every customer feels heard, valued, and satisfied with our services. By focusing on...
-
Customer Support Specialist
hace 6 meses
Desde casa, México Dealfront A tiempo completo**About Dealfront**: We are a remote-first, international SaaS company helping businesses maximise their revenue potential in Europe and the US with our Go-To-Market SaaS Platform. We are the successful merger of Leadfeeder and Echobot, bringing two industry leaders together. What makes us unique? With origins in Finland and Germany, the country with the...
-
Customer Onboarding Specialist
hace 6 meses
Desde casa, México Truckpedia A tiempo completo**About Truckpedia**: Truckpedia is dedicated to revolutionizing the logistics and transportation industry. Our technology-driven solutions are designed to enhance operational efficiency and improve the overall experience for our clients. As a fully remote organization, we embrace flexibility, fostering a culture of performance and sustainability among our...
-
Customer Success Specialist
hace 6 meses
Desde casa, México Frontdesk Anywhere Inc. A tiempo completoMexico Based - Remote **About the role**: Frontdesk Anywhere is an award winning cloud-based property management system for independent hotels and management groups. It provides hoteliers with a platform that streamlines operations, increases revenue and enhances the guest experience. Based in San Francisco with offices worldwide, Frontdesk Anywhere serves...
-
Employee Experience Specialist
hace 6 meses
Desde casa, México Inviso A tiempo completo**Employee Experience Specialist** We are seeking an enthusiastic and dedicated Employee Experience Specialist to join our Human Resources team. In this role, you will play a crucial part in fostering a positive and inclusive work environment, and you will be responsible for developing and implementing programs that enhance employee experience and support...
-
Customer Experience Associate
hace 6 meses
Desde casa, México Osmind A tiempo completoOsmind is the premier platform for clinicians and researchers advancing new life-saving mental health treatments. Today, mental health disorders are one of the leading causes of death worldwide, especially among young adults, and are tied to shortening lifespans. While there have been developments in new psychiatric medications since the first FDA approval...
-
Customer Experience Associate
hace 1 mes
Desde casa, México Zipdev A tiempo completoZipdev is looking for a talented Customer Experience Associate to join our remote team and collaborate with a US-based client. We are looking for an experienced Customer Experience Associate to work with our client, a women-led team to become a key player in the organization - not only to grow the business but to grow their impact. We are looking for someone...
-
Customer Success Specialist
hace 3 meses
Desde casa, México Busbud A tiempo completo**About us**: At Recorrido, we are proud because we are the largest OTA for ground travel in Chile! That's not all: We are expanding in LATAM and have revolutionized the intercity bus industry, making a real positive impact on the lives of millions of people who travel by bus every month. What sets us apart is our commitment to not only serving travelers but...
-
Support Specialist
hace 6 meses
Desde casa, México Webxloo, LLC A tiempo completoJob Overview: We are seeking a Support Specialist to join our team. The Support Specialist will be responsible for providing exceptional customer service and support to our clients. This is a dynamic role that requires strong communication skills and the ability to analyze and resolve customer issues. **Responsibilities**: - Assist clients with product...
-
Customer Retention Specialist
hace 2 meses
Desde casa, México TripleTen A tiempo completo**TripleTen** _is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Full Stack...
-
Customer Service Specialist Ii
hace 6 meses
Desde casa, México Thermo Fisher Scientific A tiempo completo**Job Description**: At Thermo Fisher Scientific, your work will have real-world impact! You will be supported in achieving your career goals and discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and...
-
Senior Customer Experience Manager
hace 6 meses
Desde casa, México Zendesk A tiempo completoJob Description In Zendesk we are looking for a Customer Experience Manager with a focus on operational delivery and scalability of the methodology, touchpoint plans, and plays and is responsible for ensuring a positive and seamless customer journey across all interactions with a company. **Responsibilities**: - Identify and take on operational projects...
-
Trial Experience Specialist
hace 6 meses
Desde casa, México HighLevel Inc. A tiempo completo**Who We Are**: HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in...
-
Customer Support Specialist
hace 6 meses
Desde casa, México Glue Up A tiempo completoWe’re looking for a Customer Support Specialist with a proven track record in customer support to help take care of our customers during our ongoing global expansion. We have experienced an unprecedented demand for our award-winning solutions, with existing clients like the Queens Chamber of Commerce, Deloitte, Virginia Tech, and others, we have an...
-
Customer Success Specialist
hace 6 meses
Desde casa, México Station 24 Fitness A tiempo completo**OBJETIVO** Como Customer Success Specialist, tu función principal es asegurar la retención exitosa de clientes a través de renovaciones efectivas y la recuperación de cartera pendiente. Trabajando en estrecha colaboración con los líderes de sucursales y el resto del equipo de Customer Success, utilizarás habilidades de negociación y persuasión...
-
Customer Success
hace 6 meses
Desde casa, México Higlobe, Inc A tiempo completo**About Higlobe** We are an international payment platform that moves money instantly and with zero transaction fees. Our product is specifically designed for international professionals; overseas freelancers, contractors and independent workers with US business clients. We understand that having an easy payment method can bring more jobs and opportunities...
-
Customer Onboarding Specialist(with Spanish
hace 2 meses
Desde casa, México TripleTen A tiempo completo**TripleTen** _is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Full Stack...