L1 Technical Support Representative

**Skills & Qualifications** - Typically requires field sales experience - Areas of TAC (Technical Assistance Centers), NOC (Network Operation Centers), SOC (Security Operation Centers), GSC (Global Service Center) with a networking/security company. - Understanding of **TCP/IP, routing protocols, L2/L3 switches**: - Security product **s firewalls, IPSec,...

**Let's introduce ourselves**: The Technical Support Lead is a hands-on role that combines leadership and operational responsibilities for providing Level 1 (L1) technical support to the dealership network. This individual will directly address technical issues, oversee case management, and ensure the efficient resolution of inquiries related to vehicle...

**Job duties and responsabilities**: - Advanced troubleshooting on the full range of Fortinet products - Collection, analysis and change recommendations of configuration information - Collection and analysis of customer network information - Collection and initial analysis of packet trace information - Recommend corrective actions based on analysis -...

Umvel is part of NTT DATA. We are a leading firm in Mexico and the US, providing services for our clients on many levels: from idea validation, to experience design, to product development, deployment, and finally, continuous expansion strategies. Check out our website, or our LinkedIn profile What we are looking for in you Umvel is looking for a**...

**About MedTrainer**We are a high-level company in the healthcare industry, revolutionizing technology with our Medtrainer Platform Solution.The platform is comprised of our proprietary Learning Management System (LMS), Compliance Training, and Managed Services offering in Credentialing and Compliance Management.We are looking for a skilled Technical Support...

**BigCommerce's** mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses. We are equally passionate about growing our employee's careers and providing them an...

Job Title: Service Desk Level 1 (L1) Technician Job Description: A Service Desk Level 1 (L1) Technician plays a crucial role in providing technical support and assistance to end-users within an organization. The primary responsibility of an L1 Technician is to resolve basic technical issues and provide timely and effective solutions to ensure mínimal...

**Why Verifone**: For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in...

**BigCommerce's** mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses. We are equally passionate about growing our employee's careers and providing them an...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are...

About the RoleWe are currently seeking a Helpdesk Associate to join our team in Mexico.Job SummaryThe ideal candidate will be responsible for providing technical support to customers, escalating complex issues to other teams as needed, and documenting troubleshooting steps and customer incidents.ResponsibilitiesProvide general L1 support for hardware and MS...

**Location**: This is a 100% remote opportunity for applicants residing in Mexico. **Schedule**: This is a full-time, 40 hours per week position. Open availability is needed and we have shifts available that span mornings, afternoons, evenings, and weekends. **Who We Are**: HighLevel is an all-in-one, white-label marketing platform for agencies &...

Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer. **What you’ll do**: **Job Summary** **What you' Il do**: The Technical Support Representative provides technical support for power and connectivity related equipment, including charging solutions, UPS systems, digital signage solutions, network switches, and cooling...

**IntellectEU** is an international technology company focused on digital finance and emerging technologies. At IntellectEU we are on a mission to become the top-of-mind fintech company. We are committed to our people and believe in building a better future with the newest of the newest technologies. Giving young people and industry veterans a growing ground...

**Customer Support Representative** Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you! Join our team! We are looking to add a new Customer Support Representative - Bilingual Spanish/English based in Mexico City, Mexico that will focus...

**Salary**: - $19400 MXP Monthly**Location**: - Mexico City**Country**: - Mexico**Business Unit**: - Operations**Vacancy Type**: - Permanent**Closing Date**: - 26 January 2025**Meet the recruiter**: - Shamsher Burhm **Salary**: $19,400 MXN Per Month Location: Mexico City Contract: Permanent, Full Time We are Cambridge University Press & Assessment...

My client, a dynamic and rapidly growing **international FinTech**, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled **Technical Support Engineer** to join their team in CDMX. **_The Role: _** **_To succeed in this role, we expect you to have:_** 1. Bachelors/College Degree in Computer Science,...

Career opportunity at Igenomix**:Customer Support Representative** **Excelente oportunidad en Igenomix - Líderes en Test genéticos** Igenomix, compañía internacional líder en servicios avanzados en genética reproductiva con más de 25 filiales alrededor del mundo, está buscando un Customer Support Representative para el laboratorio de...

OverviewAt Damco Spain SL, we are dedicated to transforming the logistics industry through innovative technology solutions. We strive to create a seamless experience for our customers by ensuring our technology infrastructure is robust, reliable, and efficient.About UsWe are committed to creating a collaborative and inclusive work environment that fosters a...

At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots,...