Customer Success Specialist

hace 6 meses

Zapopan, México Aronnax SA de CV A tiempo completo

**Customer Success Specialist**

**Zapopan, Jalisco**

**$15,000 MXN per month (net) with potential monthly bonus of $5,000 MXN**

**Full-time, indefinite contract**

**Monday to Friday, 8:00 AM to 4:30 PM**

**English proficiency at a 90% level**

**College Diploma**

**Customer Acquisition Specialist**

**Responsibilities**:
**As a Customer Acquisition Specialist, your primary role is to ensure customer satisfaction and success. This involves developing strong relationships with customers, understanding their needs and helping them get the most value from the company's products or services.**
**- Lead generation and qualification for the Customer Success department, establishing**

**first contact with prospects and creating sales opportunities. Its objective is to drive**

**business growth by identifying and attracting qualified leads.**
**- Constant follow-up and nurturing of qualified leads that are not ready to buy at the initial**

**means, providing additional information, answering questions and maintaining interest until they are ready to move forward in the sales process.**
**through social media platforms. Your goal is to generate interest in the company's**

**products or services, make an initial presentation and schedule meetings or**

**demonstrations with the Customer Success team.**
**- Internal collaboration: You work closely with other teams within the company, such as**

**Customer Success, Business Financing, Partners. You share information about**

**customers, their needs and feedback, and collaborate in solving problems or**

**implementing improvements.**
**- Collaboration with the Customer Success team will work closely with the team, providing**

**detailed information on qualified leads and interactions performed. This helps the team**

**to better understand the needs and characteristics of prospects, and to tailor their sales strategies more effectively.**
**- Analytics and reporting, collects and analyzes data related to prospecting and lead**

**generation activities. This includes tracking metrics such as the number of calls made,**

**evaluate the performance and effectiveness of prospecting strategies and make informed decisions.**

Tipo de puesto: Por tiempo indeterminado

Salario: $15,000.00 - $20,000.00 al mes

Horario:

- Lunes a viernes
- Turno matutino

Prestaciones:

- Horarios flexibles
- Opción a contrato indefinido
- Seguro de gastos médicos

Tipos de compensaciones:

- Bono de productividad

Pregunta(s) de postulación:

- Is the work location at Patria 2085, Puerta de Hierro, Zapopan, Jalisco feasible for you?
- The salary is $15,000 MXN net per month, with the potential to earn $20,000 MXN with the monthly bonus. Are you in agreement?
- Do you have sales or business development experience?
- What is your age?

Educación:

- Licenciatura trunca o en curso (Deseable)

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

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