Customer Service Specialist

hace 5 meses


Zapopan, México Aronnax A tiempo completo

Partner Acquisition Specialist

Zapopan, Jalisco

$15,000 MXN per month (net) with potential monthly bonus of $5,000 MXN

Full-time, indefinite contract

Monday to Friday, 8:00 AM to 4:30 PM

English proficiency at a 90% level

22 to 27 years’ old

College Diploma Finance, Business.

Experience1 year of experience in a call center

[Responsibilities]:
Support the Partner Department in making calls and scheduling appointments with potential new partners.

Follow up on leads from the database, ensuring effective communication and providing excellent customer service.

Conduct cold calls to follow up with potential partners, nurturing and generating interest in our products and services.

Work dynamically and ambitiously, striving to achieve goals and bonuses based on performance metrics.

Handle metrics and track performance to meet targets, providing valuable insights for continuous improvement.

Assist in managing the base of data leads, ensuring accurate and updated information for effective outreach.

Maintain regular communication and collaboration with the partners team, fostering a seamless partnership and ensuring customer satisfaction.

[Department Goals]: The Partner Department aims to expand the network of partnerships to generate client referrals from our partners, connecting business owners in need of capital and business services with our team. Key goals include:
Expand Network: Increase the number of partnerships by effectively positioning our products and services.

Lead Generation: Evaluate existing leads, prioritize them, and generate a continuous flow of client acquisition by meeting monthly goals.

Relationship Building: Establish strong connections with potential partners through effective communication, cold calling, and providing support.

[How You'll Help Us Achieve Our Goals]: As a Partner Acquisition Specialist, you will play a crucial role in helping the Partner Department achieve its goals. Your contributions will include:
Making calls and scheduling appointments with potential new partners, expanding our network and driving growth.

Following up on leads from the database and providing effective communication and customer service support, ensuring a positive experience for potential partners.

Conducting cold calls to follow up with potential partners, nurturing relationships, and fostering interest in our offerings.

Working dynamically and ambitiously to meet goals and bonuses based on performance metrics, contributing to the overall success of the department.

Managing metrics and tracking performance to meet targets, providing valuable insights and supporting continuous improvement.

Assisting in managing the base of data leads, ensuring accurate and updated information for effective outreach and engagement.

Tipo de puesto: Por tiempo indeterminado

Salario: $15,000.00 - $20,000.00 al mes

Horario:

- Lunes a viernes
- Turno matutino

Prestaciones:

- Aumentos salariales
- Horarios flexibles
- Opción a contrato indefinido
- Seguro de gastos médicos
- Uniformes gratuitos

Tipos de compensaciones:

- Bono de productividad

Educación:

- Licenciatura trunca o en curso (Deseable)

Idioma:

- INGLES (Obligatorio)

Lugar de trabajo: Empleo presencial



  • Zapopan, México Trabaja en Intugo A tiempo completo

    **We are hiring Customer Service specialist** Requires: **TWO YEARS’** EXPERIENCE IN CUSTOMER SERVICE OR RELATED FIELD - EXCELLENT CUSTOMER SERVICE SKILLS - ADVANCED ENGLISH - PROFICIENT WITH MICROSOFT (EXCEL, POWERPOINT, ETC.) - HIGH SCHOOL DIPLOMA OR EQUIVALENT Activities: - MONITOR DAILY GPS REPORTS - REPORT OUT AS REQUIRED BY THE DEPARTMENT -...


  • Zapopan, Jalisco, México Intugo A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Intugo. As a key member of our customer support team, you will be responsible for investigating, resolving, and documenting customer complaints in a timely and professional manner.ResponsibilitiesInvestigate and resolve customer complaints in accordance with company...


  • Zapopan, Jalisco, México Mphasis A tiempo completo

    **Job Description and Requirements**At Mphasis, we are seeking a highly skilled Order Administration Specialist to join our team. As an Order Administration Specialist, you will be responsible for processing customer purchase orders and providing exceptional customer service.**Key Responsibilities:**• Process customer purchase orders in a timely and...


  • Zapopan, México Intugo A tiempo completo

    _Advanced english skills required_ - This is a fully on-site position in Guadalajara, Jalisco_ **RESPONSIBILITIES** *INVESTIGATE, RESOLVE AND DOCUMENT ALL CUSTOMER COMPLAINTS *INPUTTING ALL COMPLAINTS ONTO LEADTRAKS - HANDLING COMPLAINTS ACCORDANCE WITH THE COMPANYS GUIDELINES AND POLICIES - RESOLVE COMPLAINTS OR PROPOSE SOLUTIONS - COMMUNICATION WITH THE...


  • Zapopan, México Customer Service IS A tiempo completo

    **Vacante para la empresa Customer Service IS en Zapopan, Jalisco**: **Agente de Servicio al Cliente Bilingüe (Modalidad Híbrida) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y una...


  • Zapopan, Jalisco, México HSBC A tiempo completo

    Job SummaryWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at HSBC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in Spanish, responding to their inquiries, and resolving their issues in a timely and professional manner.Key...


  • Zapopan, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completo

    Customer Service Opportunity with Tata Consultancy Services (Tcs)Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a...


  • Zapopan, México Sunwise Energy A tiempo completo

    As a Customer Service Coordinator, your role is pivotal in ensuring exceptional customer satisfaction and seamless operations within your domain. Your responsibilities encompass a multifaceted approach, including, Customer Satisfaction, Compliance Management, Product Knowledge, Contractual Understanding, End-to-End Process Management, Continuous...


  • Zapopan, Jalisco, México Clever Ideas A tiempo completo

    Job SummaryClever Ideas is seeking a skilled Customer Service Representative to join our team. As a key member of our call center team, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesTake calls to execute sales of loans for American companiesProvide excellent verbal communication skills...


  • Zapopan, Jalisco, México Customer Service Is A tiempo completo

    **Vacante En Customer Service IS En Jalisco**:**Agente De Servicio Al Cliente Bilingóe (Modalidad Híbrida)****Resumen Del Puesto**: Buscamos un profesional que brinde una experiencia excepcional a nuestros clientes bilingóes, proporcionando soluciones efectivas en inglés y español.**Responsabilidades Principales**:**- Comunicación Bilingóe**:...


  • Zapopan, Jalisco, México Siemens, S.A. de C.V. A tiempo completo

    Transform the Future with SiemensWe are seeking a dedicated and talented individual to join our team as a Customer Service Representative. As a key member of our global support team, you will be responsible for providing exceptional customer service and support to our clients worldwide.Key Responsibilities:Respond to complex customer inquiries and resolve...


  • Zapopan, Jalisco, México Clever Ideas A tiempo completo

    Customer Service RoleWe are seeking a skilled Customer Service Representative to join our team. As a key member of our call center, you will be responsible for handling incoming calls related to loan services. Your primary goal will be to deliver exceptional customer service, ensuring a positive experience for every caller.Key Responsibilities:- Manage...


  • Zapopan, Jalisco, México Intugo A tiempo completo

    About the Role:At Intugo, we're looking for a highly skilled Customer Claims Specialist to join our team. In this role, you'll be responsible for investigating, resolving, and documenting customer complaints. Your advanced English skills will be essential in effectively communicating with customers throughout the complaint process.Key...


  • Zapopan, Jalisco, México Intugo A tiempo completo

    **ROLE RESPONSIBILITIES**:We are seeking an experienced and skilled Customer Service Representative to join our team at Intugo. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.**KEY RESPONSIBILITIES**:Draft content recommendations to help our clients achieve their...


  • Zapopan, Jalisco, México Siemens, S.A. de C.V. A tiempo completo

    Transforming Industries with ExcellenceWe are seeking a highly skilled Customer Service Representative to join our team at Siemens, S.A. de C.V. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, addressing complex inquiries, and resolving customer-facing problems in a timely and accurate...


  • Zapopan, Jalisco, México Siemens, S.A. de C.V. A tiempo completo

    About SiemensSiemens is a leading global technology company that enables customers to thrive and progress in the digital world. We create solutions for a better future, with a focus on electrification, automation, and digitalization.Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer...


  • Zapopan, México CS Enterprises at ConnectNet A tiempo completo

    **Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, Jalisco**: **Bilingual Customer Service Agent - No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience. **_ Key...

  • Customer Service Liaison

    hace 1 semana


    Zapopan, Jalisco, México Farmer & Wright, Pllc A tiempo completo

    At Farmer & Wright, Pllc, we are seeking a highly skilled Customer Service Liaison to join our team. As a key member of our client service department, you will play a vital role in ensuring exceptional service and satisfaction for our clients.Key Responsibilities:Serve as the primary point of contact for clients, addressing their inquiries and providing...


  • Zapopan, Jalisco, México Elanco A tiempo completo

    At Elanco, we're committed to delivering exceptional customer service and ensuring the smooth flow of orders to cash. As a Customer Service Analyst, you'll play a vital role in this process, working closely with internal teams and external partners to resolve customer complaints and discrepancies.Key Responsibilities:Effectively process customer complaints...


  • Zapopan, Jalisco, México Intugo A tiempo completo

    International Company Seeks Collections SpecialistIntugo, a leading company in the used car industry, is seeking a highly skilled Collections Specialist to join our team. As a Collections Specialist, you will play a critical role in maintaining department standards while delivering exceptional customer service in a highly professional environment.Key...