Sea Logistics Customer Care

hace 6 meses


México Flexible Warehousing Solutions A tiempo completo

**JOB PURPOSE**

Sea Logistics Customer Care personnel support customers by providing helpful information, providing

quotations, answering questions, and responding to complaints. To provide front line support for clients and

customers and to ensure that customers are satisfied with products, services, and features.

To be accountable for maintaining excellent service for our internal and external customers.

**MAIN RESPONSABILITIES**
- Customer Care and Satisfaction: to pro actively advise and consult to ensure customer satisfaction
- Shipment Management: Qualification and entry of customer orders into the operational execution process
- Complaint Management
- Quotation Management: Qualification of customer inquiries, provide KN quotations and updates, set final selling price with individual
- adjustments within the given price band and in line with the national leeway in decision-making (front-line empowerment)
- Customer On boarding: Inclusion and transfer of customer requirements into the KN systems; Accompanying (initial) customer order
- Customer Data Management: Maintenance and integration of customer data in the KN systems
- Operational Customer Relationship Management: knowledge exchange with the sale; Establishment of an operative customer
- relationship (sales support)
- Reporting (creating, refining and reviewing reports)
- FSL / Month End Closing

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: A partir de $16,720.00 al mes

Horario:

- Diurno
- Lunes a viernes
- Turno matutino

Prestaciones:

- Caja de ahorro
- Estacionamiento de la empresa
- Estacionamiento gratuito
- Opción a contrato indefinido

Idioma:

- Inglés fluido (Obligatorio)

Lugar de trabajo: Empleo presencial



  • Ciudad de México, Ciudad de México Carolina logistics Inc A tiempo completo

    Key Account Manager - Ground FreightCarolina Logistics Inc. is a leading American freight forwarder with a strong presence in the international market. Our comprehensive logistics solutions combine air, land, and ocean transportation services, ensuring seamless and efficient supply chain management. We take pride in delivering exceptional customer service to...


  • México Learning Ambassadors A tiempo completo

    Por expansión solicitamos: _*CUSTOMER CARE SPECIALIST*_ OBJETIVO:* Brindar atención a cliente en cada concepto que requieran rela


  • México Ria A tiempo completo

    Ria Money Transfer is the second-largest global money transfer company and a division of the Europe public company Euronet Worldwide (Nasdaq: EEFT). RIA is a worldwide leader in remittances and is a recognized benchmark in both the quality and reliability of its public service. We are looking for an enthusiastic Customer Care Expert to join our dedicated...


  • México Ria A tiempo completo

    Ria Money Transfer is the second-largest global money transfer company and a division of the Europe public company Euronet Worldwide (Nasdaq: EEFT). RIA is a worldwide leader in remittances and is a recognized benchmark in both the quality and reliability of its public service. We are looking for an enthusiastic Customer Care Expert to join our dedicated...


  • México Ria A tiempo completo

    Ria Money Transfer is the second-largest global money transfer company and a division of the Europe public company Euronet Worldwide (Nasdaq: EEFT). RIA is a worldwide leader in remittances and is a recognized benchmark in both the quality and reliability of its public service. We are looking for an enthusiastic Customer Care Expert to join our dedicated...


  • México Ria A tiempo completo

    Ria's mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. Ria Money Transfer is the second-largest global money transfer company and a division of the European public company Euronet Worldwide (Nasdaq: EEFT). RIA is a...


  • México Kerry A tiempo completo

    **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...


  • Ciudad de México, CDMX WelbeCare A tiempo completo

    **¡Únete a nuestro equipo de Customer Care en Welbe !** **Analista de Customer Care** ¿Eres una persona resolutiva, empática y apasionada por ofrecer experiências excepcionales? ¡Te estamos buscando! En Welbe Care queremos sumar al mejor talento para brindar a nuestros pacientes una atención personalizada y de calidad en cada interacción. ***Tu...


  • México Kerry A tiempo completo

    **Requisition ID **49825 **Position Type **FT Permanent **Recruiter** **Posting Type** DNI Leading to better encompasses all we do at Kerry, it's how we've become the worlds leading taste and nutrition company. Whether it's building and manufacturing sustainable solutions for food, beverage or pharmaceutical consumers, our commitment to lead the world to...

  • Customer Care Agent

    hace 6 meses


    México Urbvan A tiempo completo

    **Descripción de la empresa** Urbvan es una red de movilidad compartida con rutas preestablecidas que opera a través de la mas avanzada tecnología y a través de la app. Estamos enfocados en brindar un servicio de calidad, cómodo y seguro, a la vez que contribuimos con la disminución del tráfico vehicular de las ciudades. **Descripción del empleo**...


  • México Charger Logistics Inc A tiempo completo

    Job Title: - Customer Service Representative- Location: - Santiago de Querétaro, Mexico- Category: - Administration Support & Operations- Experience: - Entry-Level**Job Description**: **Description** Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment,...


  • Ciudad de México, Ciudad de México Kuehne+Nagel A tiempo completo

    Job DescriptionWe are seeking a highly experienced and skilled Customer Retention Director Contract Logistics to join our team at Kuehne+Nagel. As a key member of our Contract Logistics team, you will be responsible for building and maintaining strategic partnerships with our key customers, driving positive experiences, and enabling business...


  • México HIRING SPACE SC A tiempo completo

    Automotive company located in the northern peripheral zone requests: Logistics and customer service coordinator. Education: Industrial engineering, mechatronics, logistics, administrative mechanics or related. **Experience**: - Advanced English - Inventory management - Negotiation skills - Direct contact with the automotive customer. Aim: - Ensure...


  • México Celanese International Corporation A tiempo completo

    Overview: **Responsibilities**: Responsible for terminal/warehouse operations, inventory, and execution of day to day logistics activities ensuring on time shipment and on time delivery to the customer. Position will be responsible for day to day management of logistics activities, resolving any escalated issues relating to transportation delays, equipment...

  • Logistics Supervisor

    hace 6 meses


    México Universal Logistics Holdings, Inc. A tiempo completo

    If you are looking to enhance, change, or even start your career in the logistics and supply chain field, we have the position for you! Our Route Supervisors play a pivotal role in the overall success of our operations in being the face of the company to our various customers. One would be tasked with dispatch and transportation management as well as...


  • Ciudad de México, CDMX Kuehne+Nagel A tiempo completo

    Estamos en busca de un Revenue Care Specialist para nuestra División QuickSTAT en Air Logistics, basado en nuestra oficina Corporativa de Ciudad de México. ** Your Role**: Administrar la información obtenida de los clientes a través customer service y de las áreas con las que interactúen para para generar la facturación y envío de documentos de...

  • Sales Executive

    hace 2 meses


    Ciudad de México, CDMX Charger Logistics Inc A tiempo completo

    **_We're proud to say we've been named one of "Super Empresas Expansión 2024 Top Companies"_** Charger Logistics Inc. is a world-class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger Logistics has transformed into a world-class transport provider and continues to...


  • Ciudad de México Amex A tiempo completo

    **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...


  • Ciudad de México, Ciudad de México Universal Logistics Holdings, Inc. A tiempo completo

    As a key member of the Universal Logistics Holdings, Inc. team, the Logistics Coordinator will play a vital role in ensuring the smooth operation of our transportation services.ResponsibilitiesProvide exceptional customer service and support, ensuring customer process compliance.Process billing for customers' freight, maintaining accurate records and...


  • México Grupo Lomas A tiempo completo

    En Grupo Lomas brindamos las mejores experiências de viaje, generando confianza y lealtad en nuestros viajeros que visitan México. Con servicios turísticos, como actividades recreativas, agencia de viajes, hoteles y transportación terrestre; buscamos asegurar experiências únicas en todos los visitantes. El Corporativo Grupo Lomas está en búsqueda...