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Client Service Associate
hace 4 semanas
**Company**: Nomadic Real Estate LLC
**Salary Range (USD)**: $750 - $900 USD per month
**Company Description**:
Nomadic Real Estate is a property manager founded in 2005 and headquartered in Washington, DC, one of the largest real estate markets in the United States. Nomadic core business is to provide property management services for landlords and investors. Through the following values: being client centric, providing same day responses, promoting frequent communication, being transparent, and being hardworking, Nomadic enables owners to make their investments into a passive income while still feeling in control.
**Roles and Responsibilities**:
- Serve as the primary point of contact with owners and tenants
- Enter, schedule, and close work orders
- Coordinate vendor scheduling as well as communicate with vendors effectively
- Obtain bids on special maintenance projects
- Schedule property spot checks, when needed
- Coordinate with the accounting team to address invoice inquiries
**Skills**:
- People-oriented, collaborative, and organized
- Phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication skills
- Fluent English & phone communication are a must
- Ability to multitask, prioritize, and manage time effectively
**Qualifications**:
- Bachelor's (required)
- Customer Service: 1 year (required)
- Excellent phone answering skills
- Advanced English (required)
**Technology**:
- Zendesk customer service platform
- Microsoft shared documents and Teams
- Proprietary portal
- Asana project tracking
**Physical Setting**: Fully Remote
**Schedule**: Monday - Friday - Business Hours
Pay: $12,600.00 - $15,200.00 per month
**Language**:
- Fluent English (fully proficient) (required)
Work Location: Remote
Application Deadline: 10/06/2024
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