Field Service Support Specialist

hace 5 días


Monterrey, México Consultoría INTERAX A tiempo completo

**Requisitos**:

- Egresado de carreras de sistemas o similar
- 2 años de experiência en soporte a aplicaciones
- 1 año de experiência en administración de servidores
- Conocimientos moderados en SO Linux
- Conocimientos básicos de lenguajes de programación, bases de datos, redes, telefonía.
- Conocimientos básicos en mantenimiento de equipos de computo
- Conocimientos de sistemas operativos comunes y su instalación y configuración

**Experiência deseable**:

- Conocimientos en manejo de ambiente AWS/Azure
- Conocimientos en procesos ITIL y change management
- Conocimiento en gestión de Servicedesk o similares

**Funciones**:

- Dar mantenimiento al equipo de cómputo e impresoras y seguimiento a los requerimientos de actualización
- Cuidar y mantener en buen estado el equipo y herramientas a su cargo, así como promover el buen uso de los mismos con el personal a quien se le asignan
- Asesorar y apoyar a las diferentes áreas de la empresa, brindando soporte y resolución de problemas
- Administrar la infraestructura de los servidores
- Altas, bajas y reseteo de cuentas de correo electrónico
- Administración de red (switch, router, wifi)
- Administrar y mantener actualizada la información de los equipos asignados (laptop, monitores, celulares, maletín, cargadores, teléfonos fijos, impresoras, etc.)
- Administración de consola de AWS productivo y QA
- Seguimiento de ticket clientes.

**Lo que INTERAX te ofrece**:

- IMSS e Infonavit
- Seguro Gastos Médicos mayores y menores*
- Seguro de vida
- Aguinaldo 15 días
- Bono navideño
- Descanso el día de cumpleaños

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: $13,000.00 - $17,000.00 al mes

Horario:

- Turno de 10 horas



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