Senior Support Engineer L3

**Project** Description**: **Responsibilities**: - Perform L3 Support duties in US trading hours **Skills**: Must have - 3+ years of L3 support experience - Strong understanding of Support processes, SLAs - Ability to read Java code and fix less complex bugs - Working proficiency with Unix - Excellent communication, documentation, and analytical skills;...

**Como On Prem - Senior Support Engineer, tú**: - Serás responsable del éxito del cliente al resolver sus problemas técnicos de manera eficiente por teléfono, correo electrónico o sesiones remotas. - Demostrarás una sólida mentalidad de resolución de problemas al replicar problemas internamente y brindar soluciones oportunas. - Fomentarás un...

Staff4Me is currently looking for a skilled and dedicated Wifi Support Engineer to join our team. As a Wifi Support Engineer, you will be responsible for providing technical support and troubleshooting assistance for wifi-related issues. You will collaborate with clients and cross-functional teams to deliver reliable and high-performance wifi...

We are seeking a highly skilled and motivated **IT Support Engineer** to join our team. As a **remote position** based in **México **&** LATAM**, you will play a crucial role in troubleshooting and providing technical support to our customers. If you are a self-motivated individual with a passion for technology and excellent communication skills, we invite...

- Requirements: - Advanced knowledge of PL/SQL, including the ability to write complex queries, stored procedures, and functions, and optimize database performance. - Experience using ServiceNow (other project management tools and issue-tracking systems can be considered). - Excellent English communication skills, both verbal and written, with the ability...

Estamos buscando Linux Support Engineer en México para proyecto a largo plazo en remoto. Tipo de puesto: Tiempo completo Horario: - Rotativo Lugar de trabajo: Empleo remoto

**hat you will do** - Collaborate effectively with internal and external stakeholders to deliver fast with Quality; - Documents software defects, tracks the issues, and works toward a resolution; - Able to debug, analyze, and work with Developers; - Experience working with tools like JIRA and working in an Agile environment; - Actively collaborate with...

6+ years of IT experience in L2/L3 support and 4+ years of experience in.NET Technologies. - Responsible for Handling Level 2 Analysis - Allocate an issue, investigate it, find a root cause, and present the clear and correct bug report to - development team. - Follow SLAs during triaging incidents from service desk. - Create and maintain documentation such...

En CRH Talento en IT, nos especializamos en la búsqueda y selección de consultores en el sector de Tecnologías de Información (IT) de acuerdo con las necesidades de la empresa que lo solicite. Estamos en búsqueda de nuestro próximo**:DevOps Engineer** **Para trabajar con : EY Global LTI** **Requerimientos Solicitados**: Necesitamos un **Ingeniero de...

Cantera Digital está en búsqueda de un Perfil en **Data Engineer**, ¡Únete a nuestro equipo! **Requisitos**: - Inglés avanzado fluido (C1/C2) **CONOCIMIENTOS Y EXPERIENCIA ESPECÍFICOS NECESARIOS**: - Critical thinking and decision making - DA/DBA - Data Architecture (Data Design, Index Design, Referential Integrity) - DA/DBA - DB Create/Modify (DB...

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...

¿Buscas una nueva experiência profesional? ¡Tenemos una excelente oportunidad para ti! Somos una empresa de Tecnología en constante crecimiento, comprometida con el desarrollo humano y trabajo en equipo para brindar sistemas de calidad para nuestros clientes, buscamos una persona con habilidades y experiência como Ingeniero de Soporte / Support...

Syteca Inc. is a recognized software vendor delivering a cybersecurity platform dedicated to inside perimeter security. The Syteca platform provides advanced user activity monitoring (UAM) and robust privileged access management (PAM) solutions to organizations in every industry and sector. Founded as Ekran System in 2013 by a team of passionate...

**SENIOR SYSTEMS ENGINEER (REMOTE)**: - **System Architecture Design**: Design and develop system architectures based on business requirements, ensuring scalability, reliability, and efficiency. - **Technical Leadership**: Provide technical leadership and guidance to a team of engineers, assisting in problem-solving, decision-making, and project planning. -...

**Incident Manager**: **Job Description.** Must Have Skills* **Incident management, Service management and change management** using Service now (or similar tools). Windows basic knowledge is required. **Nice To Have Skills** CRM Dynamics Basic understanding **Roles and responsibilities** - Expert-level troubleshooting: L3 support tackles the most...

**What you will do** - Collaborate effectively with internal and external stakeholders to deliver fast with Quality. - Documents software defects, track the issues and works toward a resolution. - Able to debug, analyze and work with Developers. - Experience working with tools like JIRA and working in an Agile environment. - Actively collaborate with...

**Join Howdy to discover a new way of working remotely** At Howdy, we connect top Latin American talent with leading US companies. Unlike other online marketplaces and job platforms, we're a community that cares about people. Our whole ethos is people-first. **What's so different about us?** - **We're driven by your well-being: We prioritize your growth...

- Requirements: - 1-2 years of experience with L2/L3 support. - Experience working on Agile projects. - Lateral thinking. - Skills in customer service. - Advanced English. - 1 or 2 years of experience working with support tools Service Now nice to have (tickets, dashboards, etc.) - Responsibilities: - Cover a typical shift from 8 AM to 5 PM during standard...

**Azka IT es una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latianomericanas y Estados Unidos.** Estamos buscando un consultor **Ingeniero de soporte Windchill** que quiera trabajar y aprender mas sobre tecnologías en tenencia, trabajar en conjunto con gente de otras culturas y países. **Experiência** Es responsable de...

**Project** Description**: Provide support for the Online Academy resource hosted by one of UK leaders of Chartered Surveyors. Close collaboration with management on the clients side regarding ongoing issues and possible extensions for the platform. **Responsibilities**: - Ensuring platform sustainability and functionality with the new versions of PHP -...