Customer Service 3 Days Off Apply Today

hace 4 semanas

Saltillo, México ContactPoint 360 A tiempo completo

**Join our CP360 Family, today**

**From Maple Leaf to Monterrey: Proudly Monterrey, Uniquely Canadian.**

**Join Our Canadian-Inspired Team in Monterrey: Embrace Excellence Together**

**Who We Are**:
Welcome to ContactPoint 360, the world’s fastest-growing global BPO.

At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come together.

With 8 years of remarkable growth, our team has expanded to over 3500+ passionate and successful individuals across Canada, the US, Colombia, Mexico, Jamaica, India, Greece and the Philippines.

Our achievements are grounded in an award-winning culture that fosters innovation and empowers every team member, earning us global recognition as a certified Great Place to Work.

At ContactPoint 360 Inc., we deeply understand the meaning of family and values.

As a family-owned company, we cherish a sense of unity and support that extends beyond the workplace.

Our commitment to hiring the best talent is driven by our belief in the importance of family-like bonds within the organization.

We empower forward-thinkers and value our team. Together, we enhance interactions, build strong connections, and constantly innovate to deliver exceptional people and customer experiences, putting the human experience first.

**Our Purpose**:
Is to create the best human experience, ensuring the highest client satisfaction, and transforming clients’ customers into loyal advocates for life.

Are you passionate about making a difference in people’s lives?

As a Customer Experience Advocate, you have the incredible opportunity to be the driving force behind the world’s most meaningful customer experiences

Join our EPIC culture that celebrates the Power Of You, where we value Empowered, Passionate, Inspirational, and Community supporting team members like you

**Responsibilities**:

- Embark on a mission to create memorable and positive interactions with our valued customers.
- Be the go-to hero for solving various challenges, including registration issues, missing packages, courier assistance, billing inquiries, and technical concerns.
- Infuse every interaction with empathetic, compassionate behaviors, demonstrating genuine concern and unwavering determination to make things right for our customers and our exceptional staff.
- Exemplify integrity in time management, productivity, and fostering a collaborative and supportive team environment.

**To be a successful Customer Relations Rep**:

- Be willing to work full-time, position requires working anytime from 5 am to 9 pm
- Have 1+ years of previous customer service experience (preferred)

**What We Offer You**:

- 3 days off
- Great base salary $18,500 MXN
- Major Medical Expenses
- Life Insurance
- Pantry Vouchers
- Career & Leadership Development

**Join our Amazing Team Today and Embrace Excellence Together**

Tipo de puesto: Tiempo completo

Salario: $18,500.00 - $21,000.00 al mes

Prestaciones:

- Seguro de gastos médicos mayores
- Seguro de vida
- Vales de despensa

Tipos de compensaciones:

- Bono de productividad

Lugar de trabajo: Empleo presencial

  • Customer Service 3 Days Off Apply Today!

    hace 2 semanas

    Saltillo, México ContactPoint 360 A tiempo completo

    **Join our CP360 Family, today** **From Maple Leaf to Monterrey: Proudly Monterrey, Uniquely Canadian.** **Join Our Canadian-Inspired Team in Monterrey: Embrace Excellence Together!** **Who We Are**: Welcome to ContactPoint 360, the world’s fastest-growing global BPO. At our roots, we are a Canadian privately-owned family company where entrepreneurial...

  • Bilingual Customer Service Agent Sundays Off Apply

    hace 4 semanas

    Saltillo, México ContactPoint 360 A tiempo completo

    **Join our CP360 Family, today** **From Maple Leaf to Monterrey: Proudly Monterrey, Uniquely Canadian.** **Join Our Canadian-Inspired Team in Monterrey: Embrace Excellence Together!** **Who We Are**: Welcome to ContactPoint 360, the world’s fastest-growing global BPO. At our roots, we are a Canadian privately-owned family company where entrepreneurial...

  • Bilingual Customer Service Agent Sundays Off!!

    hace 2 semanas

    Saltillo, México ContactPoint 360 A tiempo completo

    Join our CP360 Family, today From Maple Leaf to Monterrey: Proudly Monterrey, Uniquely Canadian. Join Our Canadian-Inspired Team in Monterrey: Embrace Excellence Together! **Who We Are**: Welcome to ContactPoint 360, the world’s fastest-growing global BPO. At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and...

  • Bilingual Customer Service Agent Sundays Off!!

    hace 2 semanas

    Saltillo, México ContactPoint 360 A tiempo completo

    Join our CP360 Family, today From Maple Leaf to Monterrey: Proudly Monterrey, Uniquely Canadian. Join Our Canadian-Inspired Team in Monterrey: Embrace Excellence Together! **Who We Are**: Welcome to ContactPoint 360, the world’s fastest-growing global BPO. At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and...

  • Customer Service Representative

    hace 1 mes

    Saltillo, México Johnson Controls A tiempo completo

    **Job Details** **What are you going to do?** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How will you do it?** **Order Processing** - Order input in SAP / JDE (different order types) - Send order confirmation to...

  • Night Shift Customer Service

    hace 2 semanas

    Saltillo, México Unilink Transportation A tiempo completo

    _About _**Unilink Transportation**_: Unilink Transportation is a Logistics Company that keeps growing at an unprecedented pace and we continue to look for new TEAM MEMBERS that are filled with PASSION, ENERGY and want to LEARN and SUCCEED in the Transportation / Logistics industry and become Rockstars at it. **We will teach you, coach you and mentor you...

  • Customer Service Representative

    hace 3 semanas

    Saltillo, México 3 Tone Enterprise A tiempo completo

    We are a U.S company that partner with brands of Sam's Club, Costco, Amazon, and Niagara with warehouses all across the U.S! **As a Customer Service Representative you will be expected to**: Have background in customer service. Fluent english is required, must be able to handle many responsibilities. Will be in charge of completing multiple task a day,...

  • Customer Service Representative

    hace 3 semanas

    Saltillo, México 3 Tone Enterprise A tiempo completo

    We are a U.S company that partner with brands of Sam's Club, Costco, Amazon, and Niagara with warehouses all across the U.S! **As a Customer Service Representative you will be expected to**: Have background in customer service. Fluent english is required, must be able to handle many responsibilities. Will be in charge of completing multiple task a day,...

  • Customer Service Agent

    hace 1 mes

    Saltillo, México Johnson Controls International A tiempo completo

    **What will you do?** **How will you do it?** **Order Processing** - Order input in SAP (different order types) - Incoming calls management - Send order confirmation to customer (confirm delivery date based on ATP, partial delivery allowed, etc) **Backorder monitoring and order management** - Monitor the customer backorders in conjunction with Customer,...

  • Weekend Shift Bilingual Customer Service

    hace 4 días

    Saltillo, México Unilink Transportation A tiempo completo

    _About _**Unilink Transportation**_: Unilink Transportation is a Logistics Company that keeps growing at an unprecedented pace and we continue to look for new TEAM MEMBERS that are filled with PASSION, ENERGY and want to LEARN and SUCCEED in the Transportation / Logistics industry and become Rockstars at it. **We will teach you, coach you and mentor you...

  • Customer Service Specialist

    hace 2 meses

    Saltillo, México Johnson Controls A tiempo completo

    **What will you do? Job Scope & Purpose** **Order Processing** - Order input in internal ERP (Migrating to SAP) - **High volume inbound calls** - Send order confirmation to the customer (confirm delivery date based on ATP, partial delivery allowed, etc) **Backorder monitoring and order management** - Monitor the customer backorders in conjunction with...

  • Customer Service Senior

    hace 2 semanas

    Saltillo, México Johnson Controls A tiempo completo

    **What will you do? Job Scope & Purpose** **Order Processing** - Order input in internal ERP (Migrating to SAP) - High volume inbound calls - Send order confirmation to the customer (confirm delivery date based on ATP, partial delivery allowed, etc) **Backorder monitoring and order management** - Monitor the customer backorders in conjunction with...

  • Customer Service Specialist

    hace 2 semanas

    Saltillo, México Johnson Controls A tiempo completo

    **What will you do? Job Scope & Purpose** **Order Processing** - Order input in internal ERP (Migrating to SAP) - **High volume inbound calls** - Send order confirmation to the customer (confirm delivery date based on ATP, partial delivery allowed, etc) **Backorder monitoring and order management** - Monitor the customer backorders in conjunction with...

  • Customer Service Supervisor

    hace 4 semanas

    Saltillo, México Johnson Controls A tiempo completo

    As a Customer Service Team Leader, you will take full responsibility for the timely and accurate processing of orders to achieve Johnson Controls revenue targets. You will set up the structure to support the ongoing activities, managing, motivating, and developing team members. You will also be expected to deliver department’s continuous improvement...

  • Customer Service Supervisor

    hace 17 horas

    Saltillo, México Johnson Controls A tiempo completo

    As a Customer Service Team Leader, you will take full responsibility for the timely and accurate processing of orders to achieve Johnson Controls revenue targets. You will set up the structure to support the ongoing activities, managing, motivating, and developing team members. You will also be expected to deliver department’s continuous improvement...

  • Customer Service Representative Senior

    hace 6 días

    Saltillo, México Johnson Controls International A tiempo completo

    **What will you do?** **How will you do it?** **Order Processing** - Order input in SAP (different order types) - Incoming calls management - Send order confirmation to customer (confirm delivery date based on ATP, partial delivery allowed, etc) **Backorder monitoring and order management** - Monitor the customer backorders in conjunction with Customer,...

  • Customer Service Specialist

    hace 2 meses

    Saltillo, México Johnson Controls A tiempo completo

    **Job Details** **What are you going to do?** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How will you do it?** **Order Processing** - Order input in internal ERP (Migrating to SAP) - High volume inbound calls - Send...

  • Customer Service Specialist

    hace 2 meses

    Saltillo, México Johnson Controls A tiempo completo

    **Job Details** **What are you going to do?** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How will you do it?** **Order Processing** - Order input in SAP (different order types) - Send order confirmation to customer...

  • Customer Service Representative

    hace 3 semanas

    Saltillo, México Johnson Controls A tiempo completo

    **What are you going to do?** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How will you do it?** **Order Processing** - Order input in SAP (different order types) - Send order confirmation to customer (confirm delivery...

  • Customer Service Senior

    hace 2 meses

    Saltillo, México Johnson Controls A tiempo completo

    **Job Details** **What are you going to do?** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How will you do it?** **Order Processing** - Order input in internal ERP (Migrating to SAP) - High volume inbound calls - Send...