Key Account Manager
hace 2 semanas
**Job Summary**
Mexico Key Account Manager will be responsible for calling on and developing high-potential accounts across a designated geographic zone. This role is crucial in driving the company's growth by focusing on strategic account management and program/product development. This role is expected to adhere to all company policies and safety protocols.
**Core Responsibilities**
**Develop Regional High Potential Account List**:
- Cultivate and develop high-potential accounts across a geographic zone.
- Manage a focused list of 40 high-potential accounts related to our main focused vertical market.
- **Key Account Management**:
- Align accounts with geographic and regional zones, ensuring a comprehensive national scope.
- Develop and implement strategic plans to maximize account growth and profitability.
- Regularly review and adjust account strategies to meet dynamic market demands.
- **Program and Product Development**:
- Collaborate with internal teams to develop and enhance programs and products tailored to the needs of key accounts.
- Maintain up-to-date expertise on R.S. Hughes' product offerings and industry trends.
- Provide valuable feedback to product development teams to drive continuous improvement.
- **Relationship Building**:
- Establish and nurture strong relationships with key decision-makers and stakeholders within accounts.
- Act as the primary point of contact, ensuring exceptional customer service and satisfaction.
- **Performance Tracking and Reporting**:
- Monitor and report on key performance metrics related to account development and revenue growth.
- Utilize CRM tools and other resources to track progress and identify opportunities for improvement.
**Basic Qualifications**
- Bachelor’s degree in business or related field (preferred)
- 5 years of sales experience and at least 2 years of project management experience.
**Skills**
- **Sales Acumen**:
- Strong understanding of sales processes and techniques.
- Proven ability to close deals and achieve sales targets.
- Strong expertise and understanding of RS Hughes vertical markets.
- Proven expertise generating value to key industry segments.
- **Technical Knowledge**:
- Ability to understand and convey technical information to clients.
- **Negotiation Skills**:
- Excellent negotiation and conflict resolution skills.
- Ability to create win-win scenarios for both the company and the client.
- **Project Management**:
- Ability to manage multiple projects simultaneously.
- Strong organizational and time-management skills.
- **Analytical Skills**:
- Proficiency in data analysis and interpretation.
- Ability to use data to drive decision-making and strategy development.
- **Customer-Centric Mindset**:
- Strong focus on customer satisfaction and relationship management.
- Ability to anticipate customer needs and provide proactive solutions.
- **Adaptability**:
- Ability to thrive in a fast-paced and dynamic environment.
- Willingness to adapt to changing market conditions and client needs.
- **Problem-Solving**:
- Strong problem-solving skills and the ability to handle complex situations.
- Creative thinking to develop innovative solutions for clients.
- **Team Collaboration**:
- Ability to work effectively with cross-functional teams.
- Strong collaboration and teamwork skills.
- **Team Collaboration**:
- Excellent verbal and written communication skills.
- Ability to present information clearly and persuasively to different audiences.
**Experience**: Required
- 5 year(s): Proven experience managing large accounts
**Education**: Required
- Técnico/otra capacitación or better in English as a Second Language
- Licenciaturas (Bachiller) or better in Business Administration or related field
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