Groups and Events Manager

hace 4 semanas

Quintana Roo, México Hilton A tiempo completo

Groups and Events Manager

A Groups and Events Manager is responsible for overseeing the Sales Coordinators and the Groups Coordinator working with the Hotel to achieve pre-established goals. Responsible for maximizing sales results Hotel Groups and Events.

**What will I be doing?**

As a Groups and Events Manager, you will work following the development of the Groups and Sales Coordinators team who will attend the events in the hotel, always validating the quality and efficiency of our services and also should do the following tasks with the higher standards: Specifically, the Groups and Events Manager will perform the following tasks to the highest standards
- Supervise the Sales Coordinators work to deliver our standard services to our customer and achieve our financial goal
- Visit the customer with the Sales Manager to guarantee the success of the biggest groups and events
- Get involved with the negotiations for groups and events to maximize the results
- Coordinate the "function meeting" with the vital information about the groups and events that will happen in the next 10 days
- Be responsible for the weekly communication meeting with the coordinators
- To know and promote the hotel facilities and also to have the knowledge of our competitors' strengths and weakness
- Organize the hotel's visit and attend the unexpected requests
- Be the contact between the client and the hotel staff, when it's necessary
- Team work and total cooperation with the Sales Managers and Revenue Management to ensure that the entire sales process is completed and up to date
- Update daily the sales activities on the hotels systems, ensuring that information is correct and consistent to be in the Groups Report
- Review rates, groups, deadlines and waiting lists
- Review commission reports for groups, events and Food and Beverage
- To be part of special activities, such as: secretaries cocktails, welcome dinner for groups, etc.
- Make sure that all the request should be answered in 24 hours
- Keep yourself informed about the clients and engage the relationship with them
- To keep a nice work environment and good communication in the department and also with the other departments in the hotel to ensure compliance with Brand Standards and ensuring customer/guest satisfaction
- Comply with the stipulated times and adapt to changes according to the hotel's operation's needs
- To know and promote the hotel's activities and events

**What are we looking for?**

A Groups and Events Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Complete Graduate Degree or MBA in Management, Hospitality or Marketing
- Fluent English and a second language desirable
- Previous sales and events / banquets, preferably in Hotel, and positions of leadership and supervision teams
- Critical analysis to strategically evaluate the sales of shares to be taken
- Ability to analyze and manage multiple tasks
- Ability to Manage Stress situations, always promoting a constructive and positive attitude
- Knowledge of Product and Marketing, such as: Politics, Operation and Structure of Hotel, supervision and organization of team members
- The ability to solve problems quickly and efficiently
- Sense of organization and planning
- Good written and verbal communication

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

  • Events Manager

    hace 2 semanas

    Quintana Roo, México Andaz Mayakoba A tiempo completo

    SummaryHyatt has redefined the hotel experience with the Andaz brand reflecting its very own meaning "personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept, which is growing worldwide to create a truly immersive stay. DISTINCTIVELY LOCAL, IN EVERY SENSE every Andaz hotel was...

  • Groups And Conventions Auditor

    hace 2 semanas

    Quintana Roo, México Grand Hyatt Playa Del Carmen A tiempo completo

    SummaryResponsible for auditing groups, weddings and conventions before arrival, during and after, in order to have proper functioning of processes, both internal and with clients, and guaranteeing a correct account closure for each group in a timely mannerQualifications:Racking documents and general information before the group arrives.Contract...

  • Luxury Sales Manager

    hace 4 días

    Tulum Quintana Roo, México Conrad Tulum Riviera Maya A tiempo completo

    DescriptionJoin us as a Luxury Sales Manager at Conrad Tulum Riviera Maya, where luxury meets unparalleled natural beauty. This is an exceptional opportunity to advance your career in a prestigious luxury brand within Hilton's distinguished portfolio. Position Statement:The Luxury Sales Manager is primarily responsible for the leisure market segment,...

  • Luxury Sales Manager

    hace 4 días

    Tulum Quintana Roo, México Conrad Tulum Riviera Maya A tiempo completo

    Join us as a Luxury Sales Manager at Conrad Tulum Riviera Maya, where luxury meets unparalleled natural beauty. This is an exceptional opportunity to advance your career in a prestigious luxury brand within Hilton's distinguished portfolio. Position Statement:The Luxury Sales Manager is primarily responsible for the leisure market segment, including FIT,...

  • Manager Of Pool

    hace 2 semanas

    Quintana Roo, México Etéreo A tiempo completo

    Nestled along the coastal paradise of the Riviera Maya on a pristine oceanfront site notable for its lush, expansive mangrove gardens and deep white-sand beach, an extraordinary resort is taking shape: Etéreo, a new Opening in late 2021, the Auberge Resorts Collection destination will bring a compelling luxury experience where guests can escape in perfect...

  • Store Manager

    hace 2 semanas

    Quintana Roo, México Grupo Ultra A tiempo completo

    STORE MANAGER TAG HEUER PLAYA DEL CARMENSUMMARY:The Boutique Manager is responsible for overall management of the boutique, associates, merchandise and customer service. They are responsible for achieving sales objectives, store KPI's, achieving and maintaining high operational and merchandising standards, building highly motivated teams and developing the...

  • Training Manager

    hace 2 meses

    Quintana Roo, México Hilton A tiempo completo

    A Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. **What will I be doing?** As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's...

  • Guest Experience Manager

    hace 2 semanas

    Quintana Roo, México Hilton Worldwide, Inc. A tiempo completo

    Job Description - Guest Experience Manager (HOT0AI85) Job Description Guest Experience Manager ( Job Number: HOT0AI85 ) Work Locations Work Locations : Conrad Tulum Carretera de Tulum Chemuyil A Guest Experience Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an...

  • Training Manager

    hace 2 semanas

    Quintana Roo, México Hilton A tiempo completo

    A Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.What will I be doing?As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive...

  • Operations Manager

    hace 2 semanas

    Quintana Roo, México Helbiz Inc. A tiempo completo

    Must be located in Mexico or have verified authorization to work in Mexico US-based candidates will not be considered , Inc is a multi-modal, international company with a focus on micro-mobility to solve first and last-mile transportation problems. offers an array of mobility products including electric scooters and bicycles to cities around the world. We...

  • Dir-Entertainment AIl

    hace 2 semanas

    Quintana Roo, México Marriott International A tiempo completo

    JOB SUMMARYManages all entertainment, events, and exhibits for a resort property, overseeing operational, financial, promotional, and communications aspects. Supervises the Special Events and Entertainment Staff.CANDIDATE PROFILEEducation and Experience4-year Bachelor's degree in Business Administration, Hospitality, or related area plus 4 years' experience...

  • Business Development Manager Luxury

    hace 2 semanas

    Quintana Roo, México Trisept Solutions A tiempo completo

    At Apple Leisure Group, we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world.Grow your career as a successful Business Development Manager Luxury within Inclusive Collection....

  • Reservations Manager

    hace 3 semanas

    Quintana Roo, México Andaz Mayakoba A tiempo completo

    Summary Hyatt has redefined the hotel experience with the Andaz brand reflecting its very own meaning "personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept, which is growing worldwide to create a truly immersive stay. DISTINCTIVELY LOCAL, IN EVERY SENSE every Andaz hotel was...

  • Marketing and Communications Coordinator

    hace 2 semanas

    Quintana Roo, México Rosewood Hotel Group A tiempo completo

    SCOPE The Marketing & Communications Coordinator is responsible for supporting all functions of the marketing & communications team (DOSM, DOC, Marketing Manager, Community Manager). The primary responsibility of this position is to act as the resort's CMS editor, working effectively with marketing stakeholders to create, edit, and publish content on the...

  • Area Sales and Operations Manager

    hace 4 semanas

    Quintana Roo, México The Estée Lauder Companies A tiempo completo

    Skills & Performance Knowledge of proficient business/commercial/financial acumen Solid understanding and experience in retail sales management and commercial acumen to drive sales at retail Experience across multiple countries (ideally within the Americas) Experienced with Travel Retail, and/or perfume and cosmetics (desirable) Track record in the...

  • General Manager

    hace 2 semanas

    Quintana Roo, México Colocandote A tiempo completo

    Tourism company in Tulum is looking for a General ManagerRequirements: Fluent English Experience in the role: 6 or more years in the position Softwares: OTA'S, CHANEL MANAGER, CRM Orderly, proactive, good communicator, decisive, Leadership, Adaptability. Residence in Tulum or knowledge of the hotel industry in Tulum.Objective of the positionThe objective is...

  • Area Sales and Operations Manager

    hace 2 semanas

    Quintana Roo, México The Estée Lauder Companies A tiempo completo

    Skills & PerformanceKnowledge of proficient business/commercial/financial acumenSolid understanding and experience in retail sales management and commercial acumen to drive sales at retailExperience across multiple countries (ideally within the Americas)Experienced with Travel Retail, and/or perfume and cosmetics (desirable)Track record in the achievement of...

  • Staff Multifuncional

    hace 2 semanas

    Quintana Roo, México Comic A tiempo completo

    100% English language proficiencyParticipating as a staff gives you access to an epic experiencePeople who like cultural and artistic eventsFriendly and with great leadershipWelcome to the attendees, ensuring at all times that they have an excellent experience. -excellent levels of customer service.Unloading equipment from trucks and setting up venues for...

  • Payroll Manager

    hace 2 semanas

    Quintana Roo, México Trisept Solutions A tiempo completo

    At Apple Leisure Group, we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world.Grow your career as a successful Payroll Manager within ALG Vacations. In this role, you will...

  • Purchasing Manager

    hace 2 semanas

    Quintana Roo, México Andaz Mayakoba A tiempo completo

    Summary Hyatt has redefined the hotel experience with the Andaz brand reflecting its very own meaning "personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept, which is growing worldwide to create a truly immersive stay. DISTINCTIVELY LOCAL, IN EVERY SENSE every Andaz hotel was...