Sales and Revenue Growth Manager
hace 2 meses
The Autograph Collection by Marriott Playa del Carmen is a premier hospitality management company that has redefined the industry with its innovative approach. Our team of experienced professionals has established us as a leader in U.S. gateway markets, including New York, Boston, Miami, San Francisco, and Honolulu. We have also expanded our presence to Europe, Latin America, and the Caribbean.
We provide expert guidance through all stages of the hospitality property cycle, from planning and development to recapitalization or disposition. Our team utilizes industry-leading proprietary revenue management tools to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, we are a trusted partner for top ownership groups and major hotel brands.
Job DescriptionThe Sales and Revenue Growth Manager is responsible for directing, coordinating, training, and supervising the Sales Managers, Catering Manager(s), and Sales/Catering Administrators/Coordinators/Administrative Assistants in all sales-related activities, including direct sales efforts, follow-up, and proper sales administration.
This role involves growing existing accounts and generating new business to ensure that Room revenues and Catering revenues meet or exceed budget in order to maximize revenue and profits. The successful candidate will be responsible for developing a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services, and Reservations.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively with a diverse range of stakeholders. They will also possess a strong analytical mindset, with the ability to analyze data and make informed decisions.
Responsibilities- Supervise, administer, and ensure timely completion of all activities of the Sales Department
- Develop a complete knowledge of company sales policies and SOPs, and ensure knowledge of and adherence to those policies by the sales team
- Meet or exceed set goals, operate the Sales Department within established sales expense budget, and participate in required M.O.D. and Saturday office coverage as schedule
- Be responsible for developing a Manager in Development (MID or DOSID) as assigned by the Corporate, including sign-off on all competencies, and assist in his/her placement
- Coordinate group, transient, and catering bookings to maximize profits, initiate and follow up on leads, maintain and participate in an active sales solicitation program
- Monitor production of all top accounts and evaluate trends within your market and ensure that the Sales Team is held accountable for those accounts within their respective territories
- Administer training in the Sales and Catering departments, according to Highgate Hotel standards, assist in the preparation of required reports in a timely manner, conduct weekly sales meetings according to Highgate Hotel standards
- Develop quarterly KRA's, review the KRA process with the Sales and Catering Team to ensure that deadlines are met, conduct daily Highgate Hotel Business Review (HHBR) meeting with Sales and Catering, operations staff, and General Manager
- Familiarize yourself with all Highgate Hotel sales policies and selling techniques, with an emphasis on maximizing occupancy, Average Daily Rate (ADR), and Banquet and Catering revenues
- Conduct all Sales and Catering Team Performance Appraisals according to Highgate Hotel SOP's, motivate, coach, counsel, and discipline all Sales and Catering department personnel according to Highgate Hotel SOP's
- Review meeting planner evaluations as received to ensure that any problems are rectified, conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property, and ensure that all Sales Managers conduct thorough site inspections
We are seeking a highly motivated and results-driven Sales and Revenue Growth Manager who can lead our sales team to achieve exceptional results. The ideal candidate will have:
- A minimum of 5 years of experience in sales leadership roles, preferably in the hospitality industry
- Proven track record of achieving sales growth and exceeding targets
- Excellent communication and interpersonal skills, with the ability to work effectively with a diverse range of stakeholders
- Strong analytical mindset, with the ability to analyze data and make informed decisions
- Bachelor's degree in Hospitality Management, Business Administration, or related field
$120,000 - $150,000 per year, depending on experience.
Note: Salary may vary based on individual qualifications and experience.
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