HR Ops Sr Analyst

hace 6 meses

Saltillo, México PepsiCo A tiempo completo

Overview:
**We Are PepsiCo**

Join PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.

Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.

PepsiCo México: Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.

A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.

**Know more**: PepsiCoJobs

Join PepsiCo, dare for better.

**Responsibilities**:
**The** **Opportunity**

This is a role to be backfilled in Monterrey, Mexico within the Global Solution Design & Delivery Team in GHROps. GHROps is a complex organization with global scope over both operational and innovation activities. The objective of this role is to support deploying new technology and solutions for existing and future state programs in Learning.

This role will be responsible for delivering new functionality, solutions and supporting processes within Learning. This role will also own collaborating with various stakeholders to ensure timely delivery of all projects. Specifically, this role will support all system related configuration requests and responses on requests and enhancements for the suite of Learning tools. Another key responsibility will be to ensure that all solutions/projects implemented for various HR systems meet business requirements and adhere to PepsiCo standards across the global HR systems landscape, while integrating with local sector/country solutions.

The incumbent will work under the direction of an HR Operations Manager, but will have daily autonomy to organize and deliver the work in a logical way. This role requires a combination of HCM system technical skills, System Development Life Cycle (SDLC) experience, Project Management acumen, strong learning management experience and the ability to communicate and ensure effective, optimized and sustainable operational delivery.

This role requires an understanding of Learning processes and how to deliver system solutions.

**Your Impact**

As HR Ops Sr Analyst your responsibilities would consist of
- Support Learning system configuration solutions to meet global and local country business requirements (83 countries)
- Respond and execute baseline configuration updates
- Support the configuration updates required as part of Application Releases
- Identify new functionality that can be implemented to meet additional business requirements, improve processes, eliminate customizations, and create efficiencies
- Respond to all inquiries for the GHRO Systems & Platforms Learning tools via ServiceNow in a timely manner and according to all SLAs
- Participate in User Council sessions
- Lead on discussions/updates and build strong relationship with Learning Tech Admin teams in Hubs.
- Ability to multi-task and prioritize, anticipate, and independently address issues
- Comfortable with navigating through vague requirements and ambiguous situations and escalate when appropriate
- Ability to recommend options and assess impacts
- Ability to see the holistic picture and manage current tasks while maintaining end-state objectives
- Implement new solutions based on Learning business requirements, user experience and digital strategy - Execution
- Assist in constant assessment of existing systems (i.e. SuccessFactors - LMS, Schoox - LMS, Degreed - LXP, etc.) and new functionality and make recommendations to meet additional business requirements, improve processes, eliminate customizations and create efficiencies - Execution
- Support implementation for large projects and configuration changes for new functionality/solutions
- Ensure projects are in alignment across the HR system landscape
- Collaborate with all internal and external team members including: HR Operations, Learning Operations, PepsiCo IT, PMO, Alight, Accenture AMS, SAP and other 3rd party vendors to successfully deliver projects in accordance with budget, timeline and PepsiCo standards
- Escalate project issues by collaborating across all internal and external team members to ensure quality implementation execution and delivery
- Update project inventory including process documentation, configuration workbooks and other data dictionaries

Qualifications:
**Who Are We Looking For?**
- Bachelor's degree required, preferably in IT or Human Resources, MBA preferred
- 5-8+ years experience in Learning Management systems including configuration, security, baseline changes.
- 3-5+ years

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