Senior Employee Relations Analyst- People Manager

hace 6 días


Ciudad Juarez, México CONDUENT A tiempo completo

**About Conduent**:
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Senior Employee Relations Analyst
- People Manager Advisor**

**About the role**

We’re investing in managers and leaders to help all of Conduent’s people be the best they can be. We’ve created the role of People Manager Advisor to help our managers understand their role and its importance to Conduent and its associates, lead by example, develop their teams and operate efficiently. We also investigate and resolve complex and escalated employee concerns, often in partnership with other internal support departments.

**Responsibilities**
- Coach people managers to help them refine their people management skills through either one-on-one interaction or live sessions on a variety of topics.
- Build relationships with, and provide broad Employee Relations support to, specific business units.
- Provide on-demand counseling, coaching and problem solving to managers on day-to-day people issues.
- Develop and/or deliver management training.
- Investigate and resolve complex and escalated employee concerns, often in partnership with other internal support departments.
- Interpret, review and revise Conduent policies, procedures and guidelines.

**Requirements**:

- Have 5 to 7 years of Human Resources experience in areas such as Employee Relations, Generalist, Training, Coaching and Counseling, etc.
- Have a high degree of initiative and embrace working both independently and as part of a team.
- Enjoy problem solving and performing analysis.
- Bachelor’s Degree or Equivalent Work Experience.
- Excellent communication, organization, and analytical skills.
- Problem Solving: Must be able to find solutions within the Conduent guidelines, Federal guidelines and in the best interest of the parties involved.
- Bilingual in Spanish and English.

**Flexible Working**

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:

- Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

**Join Us**

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work
Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we support

**Closing**:
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
- At Conduent, _
- we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible._



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