Employee Relations Administrator

hace 1 mes


Ciudad de México, Ciudad de México Kerry A tiempo completo

About Kerry

Kerry is a global leader in the food, beverage and pharmaceutical industries. We partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people worldwide. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition.

The Role

We're seeking an Employee Relations Administrator to join our Tier 1 Employee and Manager Support Section of the Global Business Centre. As part of this team, you'll play a key role in ensuring administration underpinning all Employee Relations processes is completed accurately and on time.

Key Responsibilities

Your key responsibilities will include:

  • Providing advice and support to Employees and People Managers on basic Employee Relations process queries;
  • Identifying and escalating sensitive or complex cases to Tier 2 Specialists;
  • Supporting the formal case cycle and coordinating case management using required technology and methods of communication;
  • Coordinating and delivering training and development to People Managers to enable them to manage and develop their teams effectively;
  • Monitoring and reporting on Key Performance Indicators (KPIs) and raising issues for follow-up with HR Advisors and People Managers;
  • Completing regular and ad-hoc report requests;
  • Ensuring a positive experience for all Employees and People Managers, even in challenging situations, by maintaining respect and delivering excellent customer service;
  • Maintaining up-to-date, relevant and accessible information and guidance for Employees and People Managers through legislative and statutory updates to the Knowledge base articles.

Qualifications and Skills

You'll need:

  • 1-2 years of experience in Human Resources or a related field;
  • A recognized HR qualification;
  • Excellent communication and interpersonal skills, with the ability to interact with various stakeholders, including Employees, Managers, HR Centres of Excellence, HR Business Partners, Operations, Finance and Regulatory bodies;
  • High-level English language proficiency, as it's the most widely spoken language in Kerry;
  • Knowledge of employment law and local regulations, as well as GDPR and data privacy laws, employee relations case law, disciplinary, grievance and long-term absence best practices.

Compensation

This role offers an estimated salary of £35,000 - £40,000 per annum, commensurate with experience, plus benefits and opportunities for career growth and development.



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