Technical Support Engineer Senior

hace 5 meses


México Lic Benito Juárez CDMX FIS Global A tiempo completo

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Travel Percentage**:
5 - 10%GENERAL DUTIES & RESPONSIBILITIES Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature. EDUCATION REQUIREMENTS GENERAL KNOWLEDGE, SKILLS & ABILITIES FIS JOB LEVEL DESCRIPTION Advanced professional role with broad understanding of their area of expertise. Resolves complex issues requiring in-depth knowledge and skills. Exercises judgment in decision making, determines approach, methods and procedures to use on new assignments. May coordinate and guide the work of others.
**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

pridepass



  • Ciudad de México TK Recruitment A tiempo completo

    My client, a dynamic and rapidly growing **international FinTech**, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled **Technical Support Engineer** to join their team in CDMX. **_The Role: _** **_To succeed in this role, we expect you to have:_** 1. Bachelors/College Degree in Computer Science,...


  • México Eaton A tiempo completo

    Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer. **What you’ll do**: **Job Summary** **What you' Il do**: The Technical Support Representative provides technical support for power and connectivity related equipment, including charging solutions, UPS systems, digital signage solutions, network switches, and cooling...


  • Ciudad de México, CDMX Legion A tiempo completo

    **Technical Support Engineer**: **Remote, Mexico City or Monterrey**: **JOB OVERVIEW** As a Technical Support Engineer, you will provide enterprise-grade assistance to Legion customers. You will diagnose and troubleshoot software issues and assist customer administrators & users through end-to-end resolution. **RESPONSIBILITIES AND DUTIES** **Troubleshoot...


  • México Eaton A tiempo completo

    Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer. **What you’ll do**: - Effectively communicate product value proposition and product line strategies - Help the team meet or exceed team metrics - Accomplish complex tasks utilizing a variety of resources - Leverage information to provide professional customer support -...


  • Ciudad de México RAD Data Communications, LTD A tiempo completo

    Location Mexico City, México Roles & Responsibilities Analyze network and equipment configuration problems and defects Interface with 3rd Tier Technical Support, Engineering, Product Management, and other departments to address customer’s issues in the most effective manner Present technical training to co-workers and customers as needed Provide...


  • Ciudad de México Hitachi Vantara Corporation A tiempo completo

    **The Company** **The Role** The Customer Support Engineer provides technical support, advice, and assistance to Hitachi Vantara's customers upon their need to address technical, hardware and software system problems. This includes specific products and their integration, as a Solution. The Customer Support Engineer generally deals directly with end users...


  • Ciudad de México Hitachi Vantara Corporation A tiempo completo

    **The Company** **The Role** The Customer Support Engineer provides technical support, advice, and assistance to Hitachi Vantara's customers upon their need to address technical, hardware and software system problems. This includes specific products and their integration, as a Solution. The Customer Support Engineer generally deals directly with end users...


  • Ciudad de México, CDMX Okta A tiempo completo

    **Get to know Okta** Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security...

  • Support Engineer

    hace 2 meses


    Benito Juárez, CDMX, México Sequoia Connect A tiempo completo

    **Vacante para la empresa Sequoia Connect en Benito Juárez, Ciudad de México**: Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise. They are a USD 6 billion company with 163,000+ professionals across 90 countries, helping 1279 global...


  • Ciudad de México, Ciudad de México Franklin Templeton Investments A tiempo completo

    Job Description:We are seeking a highly skilled Senior IS Analyst - Technical Support to join our team at Franklin Templeton Investments. This role will be responsible for providing top-notch technical support and customer service to employees across the globe.


  • México Eaton A tiempo completo

    Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer - Digital Products. **What you’ll do**: **PRIMARY FUNCTION DESCRIPTION** - **ESSENTIAL FUNCTIONS & DIMENSIONS** - Provide technical assistance for Eaton’s digital products - Develop, modify and troubleshoot digital products. - Support configuration requests, GUI...


  • Ciudad de México, CDMX PayPal A tiempo completo

    **The Company** PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at...


  • Ciudad de México, Ciudad de México Nagarro A tiempo completo

    Job OverviewWe are seeking an experienced Technical Support Engineer to join our Dynamics 365 Customer Engagement team at Nagarro. This is a unique opportunity for a skilled professional to provide technical support and troubleshooting assistance to users of several Dynamics 365 Customer Engagement applications.


  • Ciudad de México Emprego MX A tiempo completo

    As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. Whether solving for today’s challenges or tomorrow’s aspirations, you will work with the industry’s brightest thinkers on diverse projects,...

  • Support Engineer

    hace 2 meses


    México Luxoft A tiempo completo

    Remote Mexico, Mexico Technical Support (SL3) Cross Industry Solutions 18/11/2024 Req. VR-109624 **Project description**: Oil and Gas company needs a Flow Management support engineer **Responsibilities**: To perform daily operation to support the prod **Skills**: Must have Ability to understand wiring diagrams, hooking up low voltage electronics,...


  • México Libre IntellectEU A tiempo completo

    **IntellectEU** is an international technology company focused on digital finance and emerging technologies. At IntellectEU we are on a mission to become the top-of-mind fintech company. We are committed to our people and believe in building a better future with the newest of the newest technologies. Giving young people and industry veterans a growing ground...


  • Benito Juárez, CDMX, México Sequoia Connect A tiempo completo

    **Vacante para la empresa Sequoia Connect en Benito Juárez, Ciudad de México**: At Sequoia Connect, we specialize in delivering IT Services and Technical Headhunting solutions to a diverse range of global clients. Our expertise lies in connecting top-tier talent with leading companies, including top system integrators and Fortune 500 organizations. We have...


  • Ciudad de México, Ciudad de México Nagarro A tiempo completo

    We are a Digital Product Engineering company that is scaling rapidly. We build products, services, and experiences that inspire and delight.Our work culture is dynamic and non-hierarchical. We value collaboration, innovation, and customer satisfaction.About the RoleWe are seeking an experienced L2 Support Engineer to join our Dynamics 365 Customer Engagement...

  • Support Engineer

    hace 4 meses


    Ciudad de México, CDMX Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    2+ years industry experience in programming and/or technical support roles - Experience troubleshooting and debugging technical systems At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers...

  • Support Engineer

    hace 4 meses


    Ciudad de México, CDMX Audible A tiempo completo

    At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with...