Citrix IT Systems Operations

hace 2 meses

Cuajimalpa, México Takeda Pharmaceutical A tiempo completo

OBJECTIVES/PURPOSE_
- _
- (3-4 bullets)_
- Citrix support and platform improvements
- Experience of interpreting issues, recommending actions and following through changes across teams.
- Align with portfolio teams to look at and build new competencies and service delivery readiness in line with offering development
- A_CCOUNTABILITIES_ _
- Citrix support for XenApp, XenDesktop and Netscalers.
- Develop production, quality assurance (testing), and development environments for the content management infrastructure.
- Provide on-call support to resolve emergency issues outside normal business hours.
- Work with internal technical teams to identify and document future system enhancements
- Communicate problems and problems resolutions to system support personnel to improve ongoing service delivery.
- Ability to troubleshoot Citrix data store on MS SQL server.
- Regularly interacts with customer and/or functional peer group managers.
- Strong troubleshooting abilities across platforms, able to work with vendor escalation as needed.
- DIMENSIONS AND ASPECTS_

Technical/Functional (Line) Expertise
- Domain experience on service enablement is a plus (various; preferred)
- Experience in Agile development.

Leadership
- Facilitates a culture that is open for innovation and automation and removes barriers to an effective automation culture

Decision-making and Autonomy
- Ability to promote innovative thinking and self-development.

Interaction
- Help other teams and conventional parts of the organization build effective communication and interaction with the team.
- Coordinate interaction with other teams of one's own and other units.

Complexity
- Contribute to product development to the extent of her or his competence
- EDUCATION, BEHAVIOURAL COMPETENCIES_,_ AND SKILLS:_
- Bachelor of Science from an accredited university in the areas of Computer Science, Engineering, Information Systems, Business or equivalent field of study a plus.
- Practical experience with AD, DNS, DHCP, RDS AWS and Terminal Servers, VLAN and Hypervisors
- Relevant Microsoft or Citrix certifications are desirable, but not required.
- cGMP training and knowledge of system qualification and validation is a plus.
- 2-3 years of Citrix and/or IT operational experience, including with relevant Microsoft technologies.
- Knowledge of TCP/IP and interoperability with various network devices such as switches, routers, and firewalls.
- Knowledge of MS Windows, Linux, and VMware operating systems.
- Working knowledge of network tools, such as, Visio, Wireshark, etc.
- Good analytical and problem solving skills.
- Ability to communicate with other employees in the company in both technical and non-technical roles.

**Locations**:
MEX - Santa Fe

**Worker Type**:
Employee

**Worker Sub-Type**:
Regular

**Time Type**:
Full time

  • Citrix IT Systems Operations

    hace 3 días

    Delegación Cuajimalpa de Morelos, Ciudad de México Takeda Pharmaceutical A tiempo completo

    OBJECTIVES/PURPOSE_- _- (3-4 bullets)_ Citrix support and platform improvements Experience of interpreting issues, recommending actions and following through changes across teams. Align with portfolio teams to look at and build new competencies and service delivery readiness in line with offering development A_CCOUNTABILITIES_ _ Citrix support for XenApp,...

  • Citrix Systems Engineer

    hace 2 meses

    Cuajimalpa, México Takeda Pharmaceutical A tiempo completo

    OBJECTIVES/PURPOSE_ - _ - (3-4 bullets)_ - Citrix support and platform improvements - Experience of interpreting issues, recommending actions and following through changes across teams. - Align with portfolio teams to look at and build new competencies and service delivery readiness in line with offering development - A_CCOUNTABILITIES_ _ - Citrix support...

  • Citrix Systems Engineer

    hace 3 días

    Delegación Cuajimalpa de Morelos, Ciudad de México Takeda Pharmaceutical A tiempo completo

    OBJECTIVES/PURPOSE_- _- (3-4 bullets)_ Citrix support and platform improvements Experience of interpreting issues, recommending actions and following through changes across teams. Align with portfolio teams to look at and build new competencies and service delivery readiness in line with offering development A_CCOUNTABILITIES_ _ Citrix support for XenApp,...

  • Citrix Platform Engineer

    hace 2 meses

    Cuajimalpa, México Takeda Pharmaceutical A tiempo completo

    OBJECTIVES/PURPOSE_ - _ - (3-4 bullets)_ - Project implementation and delivery, support, platform improvements - Experience of interpreting issues, recommending actions and following through changes across teams. - Align with portfolio teams to look at and build new competencies and service delivery readiness in line with offering development -...

  • Citrix Platform Senior Engineer

    hace 2 meses

    Cuajimalpa, México Takeda Pharmaceutical A tiempo completo

    OBJECTIVES/PURPOSE_ - _ - (3-4 bullets)_ - Project implementation and delivery, support, platform improvements - Experience of interpreting issues, recommending actions and following through changes across teams. - Align with portfolio teams to look at and build new competencies and service delivery readiness in line with offering development - Mentor and...

  • Citrix Platform Engineer

    hace 3 días

    Delegación Cuajimalpa de Morelos, Ciudad de México Takeda Pharmaceutical A tiempo completo

    OBJECTIVES/PURPOSE_- _- (3-4 bullets)_ Project implementation and delivery, support, platform improvements Experience of interpreting issues, recommending actions and following through changes across teams. Align with portfolio teams to look at and build new competencies and service delivery readiness in line with offering development A_CCOUNTABILITIES_ _...

  • Analyst, Operations

    hace 2 meses

    Cuajimalpa, México Global Payments (Beamery) A tiempo completo

    **Description**: **Purpose** **Essential Duties** - **Participate in business enhancements on the Merchant Accounting System, back-end processing and ancillary systems.** - **Will manage team releases, coordinate with internal customers on platform operations** - **Provide second-level support for Global internal teams as it relates to the Merchant...

  • Citrix Platform Senior Engineer

    hace 3 días

    Delegación Cuajimalpa de Morelos, Ciudad de México Takeda Pharmaceutical A tiempo completo

    OBJECTIVES/PURPOSE_- _- (3-4 bullets)_ Project implementation and delivery, support, platform improvements Experience of interpreting issues, recommending actions and following through changes across teams. Align with portfolio teams to look at and build new competencies and service delivery readiness in line with offering development Mentor and guide system...

  • Analyst, Operations

    hace 2 meses

    Cuajimalpa, México Global Payments A tiempo completo

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Analyst, Operations

    hace 3 días

    Delegación Cuajimalpa de Morelos, Ciudad de México Global Payments A tiempo completo

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Practicante de IT Support

    hace 3 semanas

    Cuajimalpa, México Volvo Group A tiempo completo

    Mexico **Position Description** **IT Support Trainee** **About us** In Volvo Financial Services we believe that relationships, hard work and technological innovation will lead the way into the future to keep you connected, successful and moving forward. Making your life easier matters. This is your opportunity to be a key contributor to the business...

  • Practicante de IT Support

    hace 2 meses

    Cuajimalpa, México Volvo Group A tiempo completo

    Mexico **Position Description** **IT Support Trainee** **About us** In Volvo Financial Services we believe that relationships, hard work and technological innovation will lead the way into the future to keep you connected, successful and moving forward. Making your life easier matters. This is your opportunity to be a key contributor to the business...

  • Onsite Support Technician

    hace 2 meses

    Cuajimalpa, México Iron Systems A tiempo completo

    Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and global support...

  • Security Analyst, Cyber Security Operations

    hace 3 semanas

    Cuajimalpa, México Takeda Pharmaceutical A tiempo completo

    **The Future Begins Here** At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international...

  • Senior Data Engineer

    hace 2 meses

    Cuajimalpa, México Takeda Pharmaceutical A tiempo completo

    **Senior Data Engineer (Operations)**: **The Future Begins Here**: At Takeda, we are creating a future-ready organization, one that evolves at the speed of science and technology using data and digital to meet the needs of patients, our people, and the planet. To make that happen, we need your help. **Join our Innovation Capability Center (ICC) in Santa Fe,...

  • End User Computer Technician

    hace 2 semanas

    Cuajimalpa, México U hi A tiempo completo

    **EInfrastructure - EUC Technician** - 3+ years of experience supporting Microsoft systems (Windows 7, 8.1,10) in IT Infrastructure function. - Must have knowledge of Microsoft desktop operating systems. - Must have knowledge of PC hardware architecture - Experience in Share File, Surfhub for required roles - A solid understanding of TCP/IP, DNS, DHCP and...

  • Junior Security Analyst, Cyber Security Operations

    hace 3 semanas

    Cuajimalpa, México Takeda Pharmaceutical A tiempo completo

    **The Future Begins Here** At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international...

  • Senior Security Analyst, Cyber Security Operations

    hace 3 semanas

    Cuajimalpa, México Takeda Pharmaceutical A tiempo completo

    **The Future Begins Here** At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international...

  • Senior Data Engineer

    hace 1 semana

    Cuajimalpa, México Takeda Pharmaceutical A tiempo completo

    **The Future Begins Here** At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international...

  • Citrix Service Delivery Manager

    hace 2 meses

    Cuajimalpa, México Takeda Pharmaceutical A tiempo completo

    OBJECTIVES/_PURPOSE_ _ - Fulfillment of agreed business/financial targets customer satisfaction targets - Experience of interpreting issues, recommending actions and following through changes across teams. - Align with portfolio teams to look at and build new competencies and service delivery readiness in line with offering development - A_CCOUNTABILITIES_...