Vice President Sales Sr Manager Credit Cards

hace 4 meses

Monterrey, México Citi A tiempo completo

**Responsibilities**:

- Work with senior leadership and business analysts to understand and document business needs for Sales Reporting.
- Produce Sales performance reporting/business intelligence for all levels of the Consumer Banking organization; Audience includes Field Leadership, Product, Segment and Senior Leadership; Development lifecycle includes data analysis, KPI development, report design, and process/delivery automation.
- Design, enhance, and maintain database objects hosted in Oracle, Teradata, and similar platforms.
- Perform detailed analysis of data structures, indexes, partitions, and related database objects in order to provide recommendations for/implementation of strategies for data storage and performance optimization.
- Perform periodic reviews of security configuration, information privacy controls, and access audits to ensure that data storage and accessibility adhere to corporate standards.
- Work with team members to coordinate and collaborate on development projects, maintenance, and BAU tasks related to reporting and business intelligence development and data management.
- Development and support of multiple data integration tasks (ETL) to support reporting.
- Provide on-going data validation and performance metrics related to data integration.
- Ensure automated reporting processes are running as expected.
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

**Qualifications**:

- 6-10 years relevant experience
- Analytical background with technical and problem solving skills
- Ability to balance multiple projects and deadlines
- Excellent verbal and written communication skills
- Ability to work in a fast-paced team environment

**Education**:

- Bachelor’s/University degree, Master’s degree preferred

Principales **Responsabilidades**:

- Liderar equipos de televentas para lograr objetivos comerciales de acuerdo con las metas predeterminadas, incluido el crecimiento de ventas e ingresos.
- Supervisar las ventas, el servicio, las operaciones y el crédito diarios para garantizar que todas las actividades de ventas y operaciones cumplan con un alto nível de estándares de desempeño y cumplan con las políticas internas, las pautas y también los requisitos reglamentarios.
- Supervisar el control y el cumplimiento de las políticas y procedimientos operativos definidos y garantizar que se mantengan prácticas de ventas adecuadas en todo momento.
- Supervisar y motivar a la fuerza de ventas sobre las actividades y el desempeño de ventas.
- Diseñar e implementar estrategias para generar 535K Tarjetas de Crédito para la meta comercial anual.
- Análisis de rentabilidad del portafolio de Tarjetas de Crédito.
- Brindar capacitación, entrenamiento y apoyo para garantizar que el personal brinde ventas y servicios de manera efectiva.
- Mantenerse actualizado sobre el mercado y el cliente. Apoyar el lanzamiento de nuevos productos y el desarrollo/implementación de programas de marketing.
- Evaluar adecuadamente el riesgo cuando se toman decisiones comerciales, demostrando
- consideración por la reputación de la firma y la salvaguardia de Citigroup, sus clientes y activos, impulsando el cumplimiento de las leyes, reglas y regulaciones aplicables, adhiriéndose a la Política, aplicando un juicio ético sólido con respecto al comportamiento personal, la conducta y las prácticas comerciales, y escalando, administrando y reportando problemas de control. con transparencia, así como supervisar eficazmente la actividad de otros y crear responsabilidad con aquellos que no mantienen estos estándares

**Requisitos**:
Educación académica:

- Licenciatura mínima
- Maestría (preferencial)

Experiência laboral:

- Experiência en ventas
- Gestión y administración del trabajo en equipo.

Conocimiento:

- Productos y procesos bancarios
- Seguimiento para alcanzar los objetivos de ventas.
- Inglés mínimo 60%

Conocimiento Tecnológico:

- Microsfot Office
- Disponibilidad de viaje

Experiência:

- Experiência mínima de 6 años.

Habilidades y competencia:

- Comunicación
- Liderazgo
- Negociaciones
- Redes
- Metas funcionando
- **Job Family Group**:
Consumer Sales
- **Job Family**:
Telesales
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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