Workforce Management
hace 2 meses
**Vacante para la empresa Grupo GABSSA en Benito Juárez, Ciudad de México**:
WFM ‘analista de Realtime Workforce Management. (Monitoreo Call Center).
**Requisitos**:
- Escolaridad: Bachillerato en adelante.
- Manejo de Excel.
- 6 Meses de experiência en adelante en call center en ATC, SOPORTE TÉCNICO, MESA DE AYUDA, MANTENIMIENTO O MONITOREO.
ACTIVIDADES:
- Monitoreo de los níveles de servicio.
- Monitoreo del desempeño de los agentes.
- Generar reportes.
OFRECEMOS:
- Sueldo base de $9,000
- Prestaciones de ley.
- Crecimiento laboral
- Área de comedor.
- Excelente ambiente laboral.
HORARIO:
DE LUNES A VIERNES:
- 11:00 AM A 19:00 PM.
DESCANSO ROLADO EN FIN DE SEMANA.
Laboramos en la Delegación Benito Juárez a 5 minutos del metro eje central
**Nível de educación deseada**:
Media Superior
**Nível de experiência deseada**:
Nível Medio
**Función departamental**:
Tecnología / Internet
**Industria**:
Call Centers / Telemarketing
**Habilidades**:
- WFM
- MONITOREO
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