Administrative Assistant
hace 2 meses
**Description**:
- Gordian Staffing, A New Way of HR_
Founded in 2019, Gordian Staffing helps small and medium-sized enterprises in the United States and Canada with specialized services and provides high-quality people solutions. Our headquarter is in Omaha, Nebraska. Abroad we have offices in Guadalajara and Mexico City.
Get to know our client:
They are a community association management company focused on offering a significant connection between homeowners and the services, for them is important to anticipate their client's needs and build integrity, trust, experience, and support through the excellent practices they do every day.
We are looking for a Transition Support Specialist to support the following activities:
- Customer onboarding and offboarding.
- Software setup of new customers.
- Contact the prior management company to follow up on missing items/documents.
- Format data for input into the software.
- Review customers' payment histories, matching amounts to balances, and formatting for data load.
- Create customer details data load.
- Heavy data entry into software and other internal systems.
- Reviewing documents to determine the appropriate location to load into the system and update additional information.
- General department data entry support.
**Phone Volume**
- Intermediate
**Work schedule**
Monday to Friday from 9:00 to 18:00 CST (daylight saving time in the US)
Monday to Friday from 10:00 to 19:00 CST (Standard time)
- This role is remote, and we are only hiring in Mexico for this position_
**We offer**:
- Competitive Salary (According to experience)
- Law benefits
- Remote Work
- Work Stability
- Computer equipment
- Major medical insurance
- Christmas bonus of 30 days (Aguinaldo)
After the 3-month probation contract, we add the following:
- Minor medical insurance (Clinic may vary according to your city)
- Food vouchers (10% of the gross salary)
- Restaurant tickets ($2,000 pesos)
- Saving fund (8% of the gross salary)
**Requirements**:
- **MUST: Advanced English** - (Strong communication skills: writing and speaking)
- Around three years of experience in administrative roles.
- Ability to read and understand ledgers.
- Strong customer service and typing skills.
- Excel Advanced.
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