Online Business Support Specialist Latam

hace 3 semanas

Miguel Hidalgo, México Swarovski A tiempo completo

At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a 3rd Party Online Business Support Specialist where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

About the job
- Ensures a close collaboration and alignment with the Digital Commerce Center of Excellence in order to follow our goal in offering excellent Business Support for 3rd party accounts (core focus Amazon LATAM)
- Ensures a smooth workflow process for 3rd party online Amazon business (stock, pick and pack, missing products, etc.)
- Support Project & Process integration for business adaptations or other business requirements regarding 3rd part Business Support workflows.
- Drives and update tools and processes to improve efficiency and quality of 3rd party Amazon business.
- Ensure good stock availability and respects the retail calendar activities so that the right products are on the right place for our 3rd party Amazon accounts.
- Support and fulfill 3rd Party Online requests related to Amazon logistics operations in close collaboration with other departments.
- Key role in further expansion of operations within the LATAM region.
- The role requires constant consultation and close work with Ecommerce Account Management, Digital Center of Excellence, Planning, Marketing, Legal, IT, Process Management, Order to Cash and Customer Service teams.

About you
- Bachelor’s degree
- 1-3 years of professional experience in a similar role
- Strong knowledge of analytical and business development strategies
- Experience in cooperation with 3rd Party Online eCommerce platforms (preferably Amazon)
- Advanced knowledge of Excel and PowerPoint
- Advanced level of Portuguese and English
- Spanish is a plus

What we offer

You can expect a range of benefits, including:

- Swarovski Products Discount
- Medical Insurance
- Attractive Conditions for pension funds
- Wellness offerings available on-site
- Subsidized public transport
- Meal Ticket

Masters of Light Since 1895
- Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
- Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.
- Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.

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