Change Manager, Fulfillment Operations Specialist

hace 4 semanas


Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo
About the Role

The Change Manager is a key member of the Fulfillment Center's Leadership Team, driving and supporting site performance and network initiatives. This role is responsible for managing a team of training specialists and Quality Managers, ensuring their work is aligned to meet internal customer needs.

Key Responsibilities
  • Maintain safety and compliance training, ensuring targeted safety metrics are achieved or exceeded.
  • Manage the department to established Benchmark standards, auditing and implementing actions to sustain and improve department performance.
  • Set and communicate goals and objectives across multiple teams, including Finance, Operations, Support, and Business Partners.
  • Contribute to the operational strategy, including both financial and learning inputs/outputs.
  • Analyze and construct strategic plans using available data and tools to maintain and/or improve performance.
  • Ensure processes and changes are communicated and that teams are prepared for implementation and adoption.
  • Simplify complex information to construct executable plans.
  • Effectively compose verbal and written communication and identify the appropriate forum for each.
Requirements
  • A completed Bachelor's Degree from an accredited university.
  • 5+ years of related experience, including quality control, data analysis, change management, team building, and leading with and without authority.
  • Willingness to work flexible schedules/shifts/areas, including weekends, nights, and/or holidays.
  • Relevant experience in people management and development.
  • Experience working in complex and large assignments, driving project collaboration across different teams, businesses, and stakeholders.
  • Spanish and English Fluency.
Preferred Qualifications
  • Master's Degree in a related field.
  • Experience in managing an operation, leading process improvements through Lean process, Kaizen, and Six Sigma principles.
  • Background in logistics and previous Learning, Inventory Control, and Quality Assurance Management experience, or similar environment.


  • Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleThe Change Manager is a key member of the Fulfillment Center's Leadership Team, driving and supporting site performance and network initiatives. This role actively manages a team of training specialists and Quality Managers, ensuring the work of the team is aligned to meet internal customer needs.By partnering with operations, building support...


  • Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    The Change Manager is an active member of the FC’s Leadership Team, driving and supporting site performance and network initiatives. The Change Manager actively manages a team of training specialists as well as a team of Quality Managers. The CM must ensure the work of the team is aligned to meet internal customer needs. By partnering with operations,...


  • Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleThe Change Manager is a key member of the Fulfillment Center's Leadership Team, driving and supporting site performance and network initiatives. This role actively manages a team of training specialists and Quality Managers, ensuring the work of the team is aligned to meet internal customer needs.By partnering with operations, building support...

  • Operations Manager

    hace 6 meses


    Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Amazon is seeking Operations Managers for Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Operations Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center...


  • Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleWe are seeking an experienced Operations Performance Manager to join our team at the Fulfillment Center in Mexico. As a key member of our Leadership Team, you will drive and support site performance and network initiatives.Key ResponsibilitiesMaintain safety and compliance training, ensuring targeted safety metrics are achieved or...


  • Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Servicios Comerciales Amazon Mexico S. de R.L. de C.V. is seeking an experienced Transformation Leader to drive and support site performance and network initiatives in our Fulfillment Center operations.The ideal candidate will have a strong background in quality control, data analysis, change management, team building, and leadership with 5+ years of...


  • Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    At Amazon, we strive to be Earth’s most Customer-Centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at...


  • Tepotzotlán, México Amazon A tiempo completo

    Company OverviewAt Amazon, we're committed to being the most customer-centric company on earth. To achieve this goal, we need talented individuals who share our passion for innovation and excellence.About the RoleWe are seeking an Operations Support Specialist to join our Fulfillment Center team. As a key member of our operations team, you will be...


  • Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the...


  • Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de... A tiempo completo

    About the RoleAmazon is seeking a high-potential leader to own their impact in Amazon Operations as an entry-level manager. As a front-line leader, you will have the opportunity to invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on...


  • Tepotzotlán, Méx., México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 3+ years of employee and performance management experience - 2 years of Strong Operations Management Proficient in Data Analysis - 5+years Operations Management experience in...


  • Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Job SummaryThe Administrative Support Specialist will provide high-level administrative support to the General Manager and the Operations team at Servicios Comerciales Amazon Mexico S. de R.L. de C.V. The ideal candidate will be highly organized, detail-oriented, and able to handle confidential information with discretion.Key Responsibilities- Provide...


  • tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de... A tiempo completo

    Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the...

  • Operations Director

    hace 2 semanas


    Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Job Title: Operations ManagerAs an Operations Manager at Servicios Comerciales Amazon Mexico S. de R.L. de C.V., you will be responsible for leading the operations of our Fulfillment Center, ensuring that we meet and exceed our business plan. This role involves driving the creation of staffing plans, schedules, quality initiatives, process change...


  • Tepotzotlán, México Amazon A tiempo completo

    Administrative Support Specialist, Worldwide OperationsAt Amazon, we strive to be the most customer-centric organization on earth. To achieve this, we need exceptionally talented, driven individuals with a passion for delivering exceptional results. We're seeking an Administrative Assistant to support the Site Leader and Fulfillment Center Operations...

  • Operations Manager Lead

    hace 19 horas


    Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    About the Role:Servicios Comerciales Amazon Mexico S. de R.L. de C.V. is seeking a highly skilled Operations Manager to lead our Fulfillment Center operations.Key Responsibilities:Develop and implement staffing plans, schedules, and quality initiatives to drive business objectives.Measure performance, provide feedback, and hold Area Managers accountable for...

  • Operations Manager

    hace 4 semanas


    Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleAmazon is seeking a high-potential leader to own their impact in Amazon Operations as an entry-level manager. As a front-line leader, you will have the opportunity to invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on...


  • tepotzotlán, México Amazon A tiempo completo

    General Manager Assistant, Worldwide Operations At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are seeking an Administrative Assistant to support...

  • Area Manager

    hace 7 días


    Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleAs an Area Manager in Amazon Operations, you will have the opportunity to lead and develop a team of Amazon Associates in a dynamic distribution warehouse environment. Your main focus will be to motivate, mentor, and coach your team to ensure they have the tools and support needed to succeed in their roles.Key Responsibilities:Lead a team of 20...


  • Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    We are seeking a highly skilled Operations Manager to lead and manage a team of Amazon Associates in a dynamic warehouse environment.About the RoleThis is an exciting opportunity to join Servicios Comerciales Amazon Mexico S. de R.L. de C.V. as an Area Manager, where you will be responsible for motivating, mentoring, and coaching your team to achieve...