Customer Service and Sales Analyst
hace 2 semanas
Be Part of a Dynamic Team
We're seeking a motivated Customer Service and Sales Representative to join our team at Unity Communications.
About the Role
- Provide exceptional customer service and support via phone and SMS
- Engage with customers to understand their needs and preferences
- Collaborate with the sales team to identify new business opportunities
- Utilize persuasive communication skills to promote our clients' products and services
Key Responsibilities
- Act as the primary point of contact for potential customers
- Offer informative and persuasive presentations about our clients' products and services
- Guide customers in navigating our clients' website, troubleshooting issues, and effectively using their products and services
- Proactively seek out and engage with warm leads via phone and SMS, leveraging your persuasive communication skills to encourage sign-ups and conversions
Requirements
- Demonstrated experience in sales, specifically in the healthcare industry
- Strong written and verbal communication skills
- Proficiency in working with technology, especially the intercom
- Reliable multitasking skills
- Phone etiquette and excellent listening skills
- Organizational skills
- Outgoing and enthusiastic personality
What We Offer
- HMO coverage with two free dependents upon regularization
- VL/SL credits upon regularization
- Friendly and supportive work culture
- Non-taxable allowances
- Pay increases, performance bonuses, birthday gifts, and many more
About Unity Communications
We're a Certified Great Place To Work that values inclusion and diversity. Our company culture is built on kindness and positivity. At Unity Communications, we believe in listening to our employees and creating a work environment that allows them to thrive.
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