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Customer Support Representative
hace 2 meses
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative. As a key member of our support team, you will be responsible for providing exceptional service to our customers, answering complex questions, and resolving issues in a timely and professional manner.
Key Responsibilities- Provide outstanding service to customers via phone, email, and chat
- Answer complex questions and resolve issues related to our products and services
- Work collaboratively with internal teams to resolve customer issues
- Develop and maintain a deep understanding of our products and services
- Stay up-to-date with industry trends and developments
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in Microsoft Windows and Apple operating systems
- Knowledge of iOS and Apple Hardware
- Fluent English and Spanish language skills
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A chance to work with a global leader in the hospitality industry
