Customer Service Representative in Tijuana with Excellent Compensation

hace 2 semanas


Tijuana, Baja California, México Recluta Agencia A tiempo completo

About the Job

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We are seeking a fully bilingual Customer Service Specialist to join our team in Zona Rio, Tijuana.

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This is a full-time, non-rotative position with various schedules to choose from, ensuring a perfect work-life balance.

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The selected candidate will have the opportunity to grow within our company, starting with a competitive salary of $4,600 MXN Take-home Net Weekly + Bonuses + Transportation Bonus + Free Lunch for two Weeks + Law Benefits + 12 days of vacations and extra days off + Two Days Off (Sundays Off Always) + Additional Benefits and Bonuses.

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As a Customer Service Specialist, you will be responsible for attending customer requests in a timely manner, utilizing your knowledge base and other tools to assist customers, writing notes about interactions, submitting requested information, and guiding customers to a resolution.

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We offer various customer service campaigns, allowing you to choose the one that best suits your skills and interests. Each campaign has its own path to growth, where you can become a team lead, supervisor, or move to other areas of the call center with increased compensation.

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We prioritize stable employment for long-term growth and specialization, providing benefits such as:

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  • Award-winning corporate work environment">
  • Full Salary reported to IMSS and Infonavit for more Points">
  • Free Lunch on your first two weeks, then low food prices discounted from your paycheck">
  • Transportation Bonus">
  • Bonus of Productivity">
  • Private Health Insurance And Preventative Care">
  • Faster growth opportunities for high-performing agents">
  • Salary paid weekly with Extra Days Off throughout the year">
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To succeed in this role, you will need:

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Main Requirements

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  • Speak both English and Spanish fluently">
  • Be able to commute to Zona Rio on a daily basis">
  • Customer Service or similar call center experience">
  • Computer Skills (typing test over 25 Words per Minute)">
  • INE, CURP and Birth Certificate">
  • RFC, Comprobante de Domicilio">
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Our Call Center Job Schedules

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We offer flexible schedules, including morning, afternoon, and night shifts, always guaranteeing Sundays Off and an additional second day off during the week.

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Tipo de puesto: Tiempo completo, Por tiempo indeterminado

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Sueldo: $4,000.00 - $5,000.00 a la semana

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Bienvenido a Recluta Agencia

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Nuestros beneficios incluyen aumentos salariales, ayuda o servicio de transporte, bebidas gratis, descuentos y precios preferenciales, días por enfermedad, opción a contrato indefinido, programa de referidos, seguro de gastos médicos, servicio de comedor con descuento y vacaciones adicionales o permisos con goce de sueldo.

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Pago complementario: Bono de productividad

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Tipo de jornada: Diurno/Incluye fines de semana/Lunes a viernes/Nocturno/Turno de 8 horas/Turno matutino

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Idioma: Inglés (Obligatorio)

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Lugar de trabajo: Empleo presencial



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