Customer Service Representative with Excellent Communication Skills

hace 1 mes


Tijuana, Baja California, México Tres R A tiempo completo

Bilingual Customer Service Representative

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients via phone.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and informative responses to customer questions
  • Maintain a high level of product knowledge to effectively assist customers
  • Work collaboratively with colleagues to achieve team goals and objectives

Requirements

To be successful in this role, you will need:

  • Conversational English proficiency at B2 level or higher
  • Ability to work in a fast-paced environment and meet productivity standards
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills

Benefits

We offer a competitive salary and benefits package, including:

  • A fixed day off on Sundays
  • Legal benefits
  • Savings fund
  • Retirement fund
  • Medical expense insurance
  • Free meals

Why Join Our Team?

We are committed to providing our employees with opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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