Technical Support Specialist

hace 6 días


Guadalajara, Jalisco, México NTT DATA A tiempo completo

Position Overview

We are seeking a dedicated Technical Support Specialist who will provide exceptional assistance to our clients. This role is crucial in ensuring customer satisfaction and maintaining the high standards of service that NTT DATA is known for.

Key Responsibilities:

  1. Deliver top-notch support to users, addressing inquiries and resolving issues efficiently.
  2. Collaborate with internal teams to enhance service delivery and improve user experience.
  3. Document and track customer interactions to ensure seamless communication and follow-up.
  4. Participate in training sessions to stay updated on the latest technologies and service protocols.

About NTT DATA:

NTT DATA Services is a leading provider of business and IT solutions, focusing on digital transformation, cloud services, and automation. As part of the NTT family, we partner with a significant portion of the Fortune 100, delivering innovative solutions tailored to our clients' needs.

NTT DATA Services is committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, disability, age, veteran status, sexual orientation, gender identity, or any other legally protected status.

Employee Insights:

Hear from our team members about their experiences and growth within the company. We value the voices of our employees and encourage a culture of open communication.



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