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Technical Support Specialist

hace 2 meses

Guadalajara, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completo

We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Tata Consultancy Services (TCS). As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.

Key Responsibilities:

  • Respond to and resolve technical queries and issues related to software and hardware.
  • Provide expert advice and guidance to clients on basic technical issues.
  • Diagnose and resolve technical problems in a timely and efficient manner.
  • Collaborate with internal teams to ensure seamless delivery of services.

Requirements:

  • Fluent English language skills (spoken and written).
  • Minimum 2 years of experience in customer service or technical support.
  • Strong technical knowledge of office automation products, databases, and remote control.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in English language (both written and spoken).

What We Offer:

  • Competitive salary range of $18,000 to $22,000 per month.
  • Comprehensive benefits package, including food vouchers, private medical insurance, and more.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

Working Conditions:

  • Full-time position with a regular schedule.
  • Rotating shifts, including weekends.
  • 8-hour workday.

Benefits:

  • Life insurance.
  • Food vouchers.

Work Environment:

  • On-site work arrangement.