Software Support Specialist
hace 4 semanas
We are seeking a highly skilled Application Support developer to join our team at Intugo Call Center.
Salary: $18,000.00 per month (Competitive income)
Location: Zapopan, near Plaza del Sol
This role prioritizes issue resolution while also making improvements via code changes and normal R&D SLDC processes.
- Manage tickets, following established processes for ticket prioritization, resolution, and communication.
- Identify recurring issues, document and streamline common fixes.
- Potential for code work and fixing bugs in addition to handling customer issues.
- Collaborate with owning teams to prioritize and/or contribute to corrective code.
To succeed in this role, you will need:
- Problem-solving, analytical, and software debugging skills across various types of software.
- Good data analysis and SQL skills for issue investigations.
- Skillful with popular coding languages for code and data investigations, including but not limited to .Net/C#/Aspx, Javascript/HTML, Azure development.
- Able to demonstrate our values in an ongoing and consistent way.
- 1+ years of demonstrated relevant experience.
We offer a range of benefits, including:
- Competitive income
- Law and higher benefits
- 100% Payroll scheme
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