Technical Support Specialist

hace 1 mes


Guadalajara, Jalisco, México Amdocs A tiempo completo

Overview

Amdocs, a leading provider of software solutions for the communications and media industry, is seeking an experienced Technical Support Specialist to join its team. This role will be based in Mexico-Guadalajara and will involve providing technical support to Amdocs' global customer base.

Key Responsibilities

The successful candidate will be responsible for troubleshooting, modifying, and engineering software solutions to ensure they perform optimally. This will include investigating, debugging, and reproducing issues, as well as providing fixes and workarounds and verifying changes to ensure continued operability of the software solution.

Requirements

To be considered for this role, you should have a strong background in software development and support, with experience in Unix commands, Shell Scripting, and Oracle. You should also have excellent communication skills and be able to communicate effectively with internal and external customers.

Benefits

In return for your expertise and hard work, you can expect a competitive salary, which is estimated to be around $85,000 per annum, based on industry standards and location. You will also have the opportunity to work with cutting-edge technologies and gain valuable experience and knowledge of software integrative systems.

About Amdocs

Amdocs is committed to fostering a diverse and inclusive workforce and welcomes applications from all backgrounds. We are an equal opportunities employer and strive to provide a workplace that is free from discrimination and harassment.



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