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Sales Operations Specialist

hace 2 meses

Xico, México Didi Global A tiempo completo
About the Role

We are seeking a highly motivated and detail-oriented Sales Operations Specialist to join our team at Didi Global. As a Sales Operations Specialist, you will play a critical role in identifying and implementing process improvements to enhance commercial team efficiency.

Key Responsibilities
  • Build and automate scalable operations processes to improve commercial team efficiency
  • Generate value-added insights through data-driven analysis to inform business decisions
  • Analyze cross-functional performance data to identify areas for improvement
  • Develop and implement project deployment strategies to drive business growth
  • Lead and support process development, deployment, and improvement to enhance business capabilities
  • Evaluate employee needs, internal workflows, and business processes to identify areas for improvement
  • Oversee detailed business analysis and process reengineering projects
  • Document business processes and develop SOPs for future reference
Requirements
  • 1 year left before graduation
  • Data-Driven: ability to extract meaningful insights from data analysis
  • Strong Analytical Skills: mathematics, economics, business insights, statistics
  • Advanced Excel skills: data manipulation, advanced formulas, pivot tables
  • Presentation skills: PowerPoint or Google Slides
  • Fluent English
  • Highly organized, efficient, and able to prioritize and manage multiple responsibilities
  • Communication skills
  • Teamwork
  • SQL or Python knowledge
About Us

Didi Global is the world's leading mobility technology platform, offering a wide range of app-based services across markets. We provide car owners, drivers, and delivery partners with flexible work and income opportunities. Our mission is to create better life experiences and greater social value by building a safe, inclusive, and sustainable transportation and local services ecosystem for cities of the future.

We are committed to building inclusive and diverse teams and a workplace that is free from discrimination and harassment. We believe in creating customer value, being data-driven, and fostering a collaborative and innovative work environment.