Network Access Service Delivery Team Lead

hace 1 mes


Monterrey, Nuevo León, México Azka IT Consulting A tiempo completo
About Azka IT Consulting

Azka IT Consulting is a Mexican company that connects top IT talent with leading Latin American and US companies.

We're seeking an exceptional professional to join our team as a Network Access Service Delivery Team Lead.

Key Responsibilities

The successful candidate will oversee a team of skilled IT engineers, ensuring the continuous delivery of network services within specified SLAs. In addition to system administration tasks, they'll be responsible for people management, including time management, training, creating a positive work atmosphere, providing support, and motivating team members to excel in their daily duties.

Requirements
  • A minimum of 5 years of experience in a similar leadership role
  • In-depth knowledge of related business processes and infrastructure technology for the service area
  • Excellent project management skills
  • Strong understanding of LAN, Wireless, and SD-WAN technologies
  • Comprehensive knowledge of service control and financial/license management for services
  • Fluent English communication skills
  • Project management and self-organization abilities
  • Leadership experience, especially in managing global teams, leading by example, staff motivation, evaluation, and development
  • Inter-cultural experience
Benefits

We offer an attractive benefits package that surpasses standard offerings:

  • Christmas bonus
  • 80% bonus
  • Savings fund
  • Food vouchers
  • Mid-year bonus for 8 days
  • Bonus for meeting annual goals
Estimated Salary

$120,000 per year, commensurate with experience.



  • Monterrey, Nuevo León, México Azka IT Consulting A tiempo completo

    Azka IT Consulting, a leading provider of IT consulting services in Mexico, seeks an experienced Network Access Service Delivery Team Lead to join our team. This is a fantastic opportunity for a seasoned IT professional looking to take on a leadership role and drive the delivery of network services.Key Responsibilities:The successful candidate will be...


  • Monterrey, Nuevo León, México Azka It Consulting A tiempo completo

    Azka It Consulting is a leading consulting firm that specializes in connecting top IT talent with major companies across Latin America and the United States.We are seeking a highly skilled and experienced Network Access Service Delivery Team Lead - IT Infrastructure Manager to join our team.Job Summary:The ideal candidate will have at least 5 years of...


  • Monterrey, Nuevo León, México Heineken International B.V. A tiempo completo

    Key Responsibilities:• Answering calls and providing exceptional customer service.• Managing customer service campaigns to ensure committed service levels are met.• Leading the work team in matters of leave, vacations, and performance management.About the Role:This is a challenging and rewarding role that requires strong leadership and communication...


  • Monterrey, Nuevo León, México Optimas Solutions A tiempo completo

    At Optimas Solutions, we are currently seeking a highly motivated and driven professional to join our team as a Customer Service Team Lead.Key responsibilities for this role include:Providing expert advice and strategic input to assist in problem solving and decision making.Working with the CS Manager to provide necessary reporting and critical feedback...


  • Monterrey, Nuevo León, México Optimas Solutions A tiempo completo

    Job Title: Customer Service Team LeadEarn a competitive salary of $85,000 - $110,000 per year as a Customer Service Team Lead at Optimas Solutions.About Optimas SolutionsOptimas Solutions is a global distributor of integrated supply chain solutions and engineering support. We deliver fasteners, components, industrial, and safety supplies to customers...


  • Monterrey, Nuevo León, México Gigamon A tiempo completo

    Gigamon, a leading provider of deep observability solutions, seeks an experienced Senior Enterprise Project Delivery Lead to drive the expansion of its Professional Services business in Mexico. This is a unique opportunity for a skilled and customer-focused leader to join a dynamic team and make a meaningful impact.About GigamonGigamon's purpose is to...


  • Monterrey, Nuevo León, México C.H. Robinson A tiempo completo

    Are you ready to take your career to the next level in a dynamic and global logistics company? We're seeking an exceptional Service Delivery Manager to lead our operations team and drive excellence in customer service.Based in [location], this role will involve leveraging cutting-edge analytics tools to identify areas of improvement and develop strategic...

  • IT Network Specialist

    hace 2 meses


    Monterrey, Nuevo León, México Celestica Inc. A tiempo completo

    Job Title: Senior Specialist, IT InfrastructureAt Celestica Inc., we are seeking a highly skilled Senior Specialist, IT Infrastructure to join our team. This is a critical role that requires a strong background in network infrastructure, cybersecurity, and IT service management.Key Responsibilities:Design, implement, and maintain complex network...


  • Monterrey, Nuevo León, México British American Tobacco A tiempo completo

    British American Tobacco is a global leader in the tobacco industry, committed to creating A Better Tomorrow. As we continue to evolve and innovate, we are seeking a skilled Network Infrastructure Service Manager to join our team.Estimated salary: $120,000 - $180,000 per year, depending on experience.About the RoleThis role will be responsible for...


  • Monterrey, Nuevo León, México Axen A tiempo completo

    Axen seeks an Agile Lead to guide our team through goal-oriented delivery.Key ResponsibilitiesGuide the team's choice of Agile methodologyFoster collaboration and empower team members to choose their work approachEnsure team functionality and productivityMaintain open communicationThe ideal candidate will have a strong understanding of Agile principles and...


  • Monterrey, Nuevo León, México Fronius A tiempo completo

    Fronius is seeking a highly skilled and experienced Global Service Delivery Expert to join our team.As a key member of our service team, you will be responsible for delivering exceptional customer service and support.Key responsibilities include:Providing fully documented service work in the associated IT system, supported by service and work...


  • Monterrey, Nuevo León, México Afni, Inc. A tiempo completo

    Job SummaryThe Client Solutions Manager will oversee and develop a team of customer service representatives. The successful candidate will drive performance, build a high-performing team, and help develop individual skills to achieve exceptional results.Main Responsibilities:Work with a team of individuals to help them reach their full potential.Manage a...


  • Monterrey, Nuevo León, México Spaces A tiempo completo

    About the RoleWe are seeking an exceptional Customer Service Team Lead to join our team at Spaces.Job DescriptionAs a Community Associate, you will be responsible for delivering outstanding customer service and support to our members. This includes managing day-to-day operations, ensuring seamless communication with customers, and providing a world-class...


  • Monterrey, Nuevo León, México Azka It Consulting A tiempo completo

    Azka It Consulting is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.We are looking for your expertise as an IT Network Infrastructure Manager. This role involves leading a team of IT engineers to deliver network services within specified SLAs.**Key Responsibilities:**Manage a team of IT engineers...


  • Monterrey, Nuevo León, México Dataart A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Systems Administrator to join our team at Dataart. The successful candidate will be responsible for supporting our project with hands-on experience in network and cloud-based services.Key ResponsibilitiesAdministration and maintenance of Palo Alto firewalls, F5 load balancers, and Office network...


  • Monterrey, Nuevo León, México ZF Friedrichshafen AG A tiempo completo

    About the Job:The ZF WAN Team is a global network infrastructure team responsible for managing the connectivity of all ZF sites. We are seeking a skilled Senior Network Engineer to join our team and play a key role in the design, implementation, and operation of our Wide Area Network (WAN).Key Responsibilities:Analyzing and designing WAN infrastructure to...

  • Sales Team Lead

    hace 4 semanas


    Monterrey, Nuevo León, México Esab A tiempo completo

    Job SummaryWe are seeking an experienced Sales Team Lead to join our team in North America. As a key member of our sales team, you will be responsible for promoting our contractual offers, retrofits, and spare packages to customers.About the RoleThe Sales Team Lead will work closely with our Aftermarket team and Service Managers to plan services, promote...

  • Mining Team Lead

    hace 1 mes


    Monterrey, Nuevo León, México Flsmidth A tiempo completo

    Purchasing Lead at FLSmidth: Join Our Efforts in SustainabilityWe are committed to making a difference in the world by tackling the climate challenge. As part of our MissionZero initiative, we aim to enable our customers to move towards zero emissions in mining and cement production. We need your skills, expertise, and drive for change to achieve our...


  • Monterrey, Nuevo León, México British American Tobacco A tiempo completo

    About This RoleWe are seeking a highly skilled IT Service Delivery Manager to oversee the day-to-day delivery of services to our Corporate functions.This role will involve reviewing and optimizing the quality of service provided by third-party IT providers using standard service management methodologies, including continued service improvement.The IT Service...


  • Monterrey, Nuevo León, México Contactpoint 360 A tiempo completo

    Company Overview: At ContactPoint360, we're redefining the way we interact with our customers and employees. Our culture is built on innovation, empathy, and a genuine care for our people.We're one of the fastest-growing BPOs in the world, and our secret to success lies in our people. We invest in their growth and development, creating a pipeline of future...