Customer Service Representative
hace 4 días
We are seeking a highly skilled Customer Service Representative to join our team at Oracle. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner
- Resolve customer complaints and issues in a fair and efficient manner
- Provide product information and support to customers
- Work with internal departments to meet customer needs
- Escalate complex issues to senior team members when necessary
Requirements:
- Fluent in English (spoken and written)
- Excellent written and oral communication skills
- Computer skills and proficiency with Microsoft Office
- Familiarity with CRM and Call Center Software
- 1+ years of multi-channel customer support experience in a fast-paced environment
- Positive and friendly energy
What We Offer:
- Competitive monthly gross salary: $12,000.00
- Christmas Bonus
- Payment of Teleworking Expenses
- Professional Growth
- Law benefits
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