Bilingual Customer Service Representative
hace 5 días
**About Wipro:**
Wipro is a leading global information technology, consulting, and business process services company.
**Job Overview:**
We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.
**Key Responsibilities:**
• Provide customer service to clients via phone, email, and chat
• Respond to customer inquiries and resolve issues in a timely and professional manner
• Collaborate with internal teams to resolve customer issues
• Meet or exceed customer satisfaction targets
• Develop and maintain a thorough understanding of our products and services
• Stay up-to-date with industry trends and developments
**Requirements:**
• 3 months of experience in customer service (in English)
• Graduate certificate or high school diploma (mandatory)
• Advanced English, both written and spoken
• Availability to shift turns, 8 hours per day plus 1 hour for break
**What We Offer:**
• Permanent full-time job
• Life insurance
• Major medical expenses
• Dental and vision insurance
• $1000 Pantry vouchers
**Language:**
English (required)
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