Empleos actuales relacionados con Customer Success Coordinator - Xico, México - Doctoralia Mexico
-
Customer Success Coordinator
hace 2 semanas
Xico, México Nielseniq A tiempo completoAbout the Role:We are seeking a highly skilled Customer Success Coordinator to join our team at NielsenIQ. As a key member of our client success team, you will be responsible for driving client relationships from onboarding through renewal. This includes providing insights to drive action for our clients, leveraging our Data Impact Dashboard to identify key...
-
Customer Success Coordinator
hace 2 semanas
Xico, México Ecovadis A tiempo completoAt EcoVadis, we are committed to guiding companies towards a sustainable world. As a Customer Success Coordinator, you will play a key role in supporting our Account Management Team in delivering exceptional customer experiences.**Key Responsibilities:**Operational Account SupportCollaborate with Account Managers to ensure the effective implementation and...
-
Customer Success Insights Coordinator
hace 2 semanas
Xico, México Nielseniq A tiempo completo**About the Role**We are seeking a highly skilled Customer Success Insights Coordinator to join our team at NielsenIQ. As a key member of our client success team, you will be responsible for driving onboarding and training clients on our tool, leveraging Data Impact Dashboard to identify key insights for customers, and maintaining positive customer...
-
Customer Success Coordinator
hace 2 semanas
Xico, México Rockwell Automation A tiempo completoAt Rockwell Automation, we are seeking a highly skilled Customer Success Admin to join our team. This role will be responsible for managing the renewal quote to cash process of high-touch contracts in collaboration with the Customer Success Management team.The ideal candidate will have excellent communication and organizational skills, with the ability to...
-
Customer Success Representative
hace 3 semanas
Xico, México Dilitrust A tiempo completoCustomer Success RepresentativeAt DiliTrust, we're on a mission to revolutionize the way legal departments work. As a Customer Success Representative, you'll play a critical role in ensuring our clients achieve their goals and get the most out of our products.About the RoleWe're looking for a highly motivated and results-driven individual to join our...
-
Customer Success Manager
hace 3 semanas
Xico, México Cerby Inc. A tiempo completoCustomer Success ManagerCerby Inc. is seeking a seasoned Customer Success Manager to join our team. As a key member of our Customer Success team, you will be responsible for ensuring our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications.Key Responsibilities:Manage existing customer...
-
Customer Success Manager
hace 3 semanas
Xico, México Salesforce, Inc. A tiempo completoJob Title: Customer Success ManagerAt Salesforce, Inc., we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for partnering with our largest and highest-profile customers to ensure their success on the Salesforce platform.Key Responsibilities:Partner with...
-
Customer Success Manager
hace 3 semanas
Xico, México Salesforce, Inc. A tiempo completoJob Title: Customer Success ManagerAt Salesforce, we're on a mission to empower businesses to succeed in the digital age. As a Customer Success Manager, you'll play a critical role in helping our customers achieve their goals and maximize their investment in our platform.Key Responsibilities:Partner with a small number of assigned accounts to understand...
-
Customer Success Manager
hace 2 semanas
Xico, México Salesforce A tiempo completoJob CategoryCustomer SuccessJob Details**About Salesforce**We're the Customer Company, inspiring the future of business with AI, Data, and CRM. Our core values drive us to help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too — driving your performance and career growth,...
-
Customer Success Specialist
hace 3 semanas
Xico, México Rarible, Inc. A tiempo completoJoin Rarible, Inc. as a Customer Success SpecialistWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at Rarible, Inc. As a Customer Success Specialist, you will be responsible for ensuring customer satisfaction and managing day-to-day customer requests via our ticket system (Zendesk) and social media channels...
-
Customer Success Manager
hace 3 semanas
Xico, México Cisco Systems A tiempo completoJob Title: Customer Success ManagerAt Cisco Systems, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Experience organization, you will play a critical role in helping our customers achieve their business and technical goals.Key Responsibilities:Drive software utilization and value realization, leading...
-
Customer Success Associate
hace 3 semanas
Xico, México Gigamon A tiempo completoAbout the RoleGigamon's Customer Success Team is responsible for delivering exceptional customer experiences. As a Customer Success Associate, you will play a key role in ensuring our customers achieve their objectives.Key ResponsibilitiesInfluence the customer lifecycle by executing enablement and nurturing activities, advocating internally for the...
-
Customer Success Manager
hace 2 semanas
Xico, México Zendesk A tiempo completoAt Zendesk, we're committed to empowering our customers to achieve their objectives through exceptional customer experiences. As a Customer Success Manager - Scaled Success Expert, you'll play a critical role in ensuring our customers realize value from our solutions.Key responsibilities include managing large portfolios of customers, leveraging data to...
-
Customer Success Partner Lead
hace 3 semanas
Xico, México Sap A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Success Partner Lead to join our team at SAP. As a key member of our Customer Success Management and Engagement team, you will play a critical role in driving customer success at scale.Key ResponsibilitiesLead a team of Customer Success Partners to ensure successful engagements with...
-
Customer Success Advocate
hace 3 semanas
Xico, México Gigamon A tiempo completoAbout the RoleGigamon, a leader in cloud visibility and analytics, is seeking a highly motivated and customer-centric Customer Success Associate to join our team. As a key player in our Customer Success Team, you will be responsible for ensuring our customers achieve their desired business outcomes by providing exceptional support and guidance throughout...
-
Customer Success Associate
hace 3 semanas
Xico, México Gigamon A tiempo completoAbout the RoleGigamon's Customer Success Team is responsible for delivering exceptional customer experiences. As a Customer Success Associate, you will play a key role in ensuring our customers achieve their objectives.You will work closely with our customers to understand their needs and provide tailored support to help them maximize their Gigamon...
-
Financial Operations Coordinator
hace 3 semanas
Xico, México Deliverect A tiempo completo{"title": "Financial Operations Coordinator", "description": "Join Deliverect's Finance TeamDeliverect is a rapidly scaling global SaaS unicorn that revolutionises technological solutions for the hospitality and Q-commerce sectors. Our mission is to empower ambitious individuals with the skills and knowledge to make a positive impact on business.As a...
-
Customer Success Advocate
hace 3 semanas
Xico, México Awesomely A tiempo completoCustomer Success HeroWe are seeking a highly skilled and dedicated Customer Success Hero to join our team at Awesomely. As a Customer Success Hero, you will be responsible for providing exceptional support to our customers and members, ensuring their success and satisfaction with our products.Key Responsibilities:Provide timely and effective support to...
-
Customer Success Manager
hace 3 semanas
Xico, México Insider. A tiempo completoAbout UsAt Insider, we're a B2B SaaS company that drives growth for our clients worldwide. Our AI-native platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We've achieved unicorn status and are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor...
-
Customer Success Manager
hace 2 semanas
Xico, México Mindbody A tiempo completoWe're revolutionizing the fitness & wellness industry, and we're looking for talented professionals to help us achieve our mission. Mindbody + ClassPass bring together the best of both worlds: Mindbody is the industry's most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we're...
Customer Success Coordinator
hace 2 meses
**About Doctoralia Mexico**
Doctoralia Mexico is a leading healthcare software-as-a-service company, specializing in digitizing healthcare providers and revolutionizing the patient experience. With a strong presence in Europe and Latin America, we are expanding our team to drive growth and innovation.
**Job Summary**
We are seeking a highly motivated and experienced Customer Success Coordinator to join our team. As a key member of our Customer Success department, you will be responsible for developing and implementing retention strategies to maximize customer value and reduce churn.
**Key Responsibilities**
- Lead and motivate the Customer Success team to achieve revenue growth and retention targets.
- Develop and implement comprehensive engagement and communications strategies to maintain high customer satisfaction.
- Analyze customer data to identify risk and growth opportunities, and provide expert insights to inform product development and marketing strategies.
- Work closely with Sales, Finance, and Support teams to ensure exceptional customer experiences and resolve customer issues.
- Identify and forecast revenue growth opportunities and develop strategies to achieve targets.
**Requirements**
- 2 years of account management experience, managing a portfolio of up to 10,000 clients.
- 2 years of experience in retention, churn, or customer service, with a focus on up-selling and cross-selling.
- High computer literacy and proficiency in new software.
- Knowledge of customer success processes and SAAS experience.
- Strong soft skills, including organization, multitasking, self-driven nature, proactive communication, and leadership qualities.
**What We Offer**
At Doctoralia Mexico, we offer a dynamic and supportive work environment, with opportunities for growth and professional development. If you are a motivated and experienced professional looking to join a leading healthcare technology company, please submit your application.
