Customer Success Representative

hace 7 horas


Xico, México Dilitrust A tiempo completo
Customer Success Representative

At DiliTrust, we're on a mission to revolutionize the way legal departments work. As a Customer Success Representative, you'll play a critical role in ensuring our clients achieve their goals and get the most out of our products.

About the Role

We're looking for a highly motivated and results-driven individual to join our Customer Success Team in Ciudad de Mexico. As a Customer Success Representative, you'll be responsible for managing a portfolio of existing clients, ensuring their success, retention, and growth.

Key Responsibilities
  • Manage client relationships and identify opportunities for growth and expansion
  • Develop and implement customized solutions to meet client needs
  • Collaborate with cross-functional teams to ensure seamless delivery of services
  • Monitor client satisfaction and identify areas for improvement
Requirements

To be successful in this role, you'll need:

  • 3+ years of experience in account management, customer success, or a related field
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Business fluency in Spanish and English (French and Portuguese are a plus)
What We Offer

As a Customer Success Representative at DiliTrust, you'll have the opportunity to work with a talented team, develop your skills, and contribute to the growth and success of our company.



  • Xico, México Dilitrust A tiempo completo

    Customer Success RepresentativeDiliTrust is a leading provider of LegalTech solutions, supporting legal departments in their digital transformation. We are seeking a highly skilled Customer Success Representative to join our team in Ciudad de Mexico.Main ResponsibilitiesManage a portfolio of existing DiliTrust clients in Latam, ensuring success, retention,...


  • Xico, México Thomson Reuters A tiempo completo

    About the Role:In this exciting opportunity as a Customer Success Representative, you will play a crucial role in driving business growth and customer satisfaction for Thomson Reuters. As a key member of our team, you will be responsible for closing renewals and upsell opportunities for assigned geographies and leads. Your primary objective will be to...


  • Xico, México Nutanix A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Customer Success Representative II to join our team at Nutanix. As a key member of our Customer Success team, you will play a critical role in delivering exceptional customer service and driving customer retention and subscription renewals.Key ResponsibilitiesAdvise customers on maximizing the...


  • Xico, México Nutanix A tiempo completo

    About the RoleNutanix is seeking a highly motivated and experienced Customer Success Representative II to join our team. As a key member of our Customer Success organization, you will be responsible for delivering exceptional customer service and driving customer retention and subscription renewals for Nutanix customers.Key ResponsibilitiesAdvise customers...


  • Xico, México Nutanix A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Customer Success Representative II to join our team at Nutanix. As a key member of our Customer Success team, you will play a critical role in delivering exceptional customer service and driving customer retention and subscription renewals.Key ResponsibilitiesAdvise customers on maximizing the...

  • Customer Success Advocate

    hace 4 semanas


    Xico, México Nutanix A tiempo completo

    About the RoleNutanix is seeking a highly skilled Customer Success Representative to join our team. As a key member of our customer success organization, you will be responsible for delivering exceptional customer service and driving customer retention and subscription renewals for Nutanix customers.Key ResponsibilitiesAdvise customers on maximizing the...

  • Customer Success Advocate

    hace 4 semanas


    Xico, México Nutanix A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Customer Success Representative to join our team at Nutanix. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer service and driving customer retention and subscription renewals for our clients.Key ResponsibilitiesAdvise customers on...

  • Customer Success Advocate

    hace 4 semanas


    Xico, México Nutanix A tiempo completo

    About the RoleWe are seeking a highly motivated and results-driven Customer Success Representative to join our team at Nutanix. As a key member of our Customer Success organization, you will be responsible for delivering exceptional customer service and driving customer retention and subscription renewals for our clients.Key ResponsibilitiesCollaborate with...


  • Xico, México Schneider Electric Gruppe A tiempo completo

    Job DescriptionCustomer Success ManagerSchneider Electric Gruppe is seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for ensuring customer satisfaction and driving business growth through effective relationship management and strategic account planning.Key...


  • Xico, México Global Yo A tiempo completo

    Customer Success RepresentativeAt Global YO, we're seeking a highly skilled Customer Success Representative to join our team. As a key member of our customer-facing team, you'll play a vital role in ensuring our customers have an exceptional experience with our products and services.Key Responsibilities:Troubleshoot and resolve customer service issues in a...


  • Xico, México Oilandgas.Org A tiempo completo

    Job Summary:We are seeking a highly skilled Customer Success Manager to join our team at Oilandgas.Org. As a key member of our organization, you will be responsible for ensuring customer satisfaction and driving business growth through effective relationship management and service expansion.Key Responsibilities:Nurture and develop client relationships to...


  • Xico, México Mission Inbox Inc A tiempo completo

    Job SummaryMission Inbox Inc is seeking a highly skilled and detail-oriented Customer Success Executive to join our team. As a key member of our customer service operations, you will be responsible for delivering exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Quoting and Order Entry: Generate accurate and...


  • Xico, México Avantor A tiempo completo

    **Job Summary**Avantor is seeking a dedicated and skilled Customer Service Representative to join our team. This is an intermediate-level position that requires strong communication and problem-solving skills.**Key Responsibilities**Respond to routine customer inquiries and issues in a timely and professional manner.Escalate complex customer complaints or...


  • Xico, México Trinseo Llc A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Trinseo LLC. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers and driving business growth through effective order management and problem resolution.Key ResponsibilitiesManage customer orders...


  • Xico, México Clara A tiempo completo

    **About Clara**Clara is a leading spend management platform for companies in Latin America, offering a comprehensive solution that includes corporate cards, bill pay, financing options, and a highly-rated software platform used by thousands of successful companies across the region.**Our Story**We are backed by top global and regional investors, including...


  • Xico, México Dilitrust A tiempo completo

    About the RoleDiliTrust is a leading provider of LegalTech solutions, supporting legal departments in their digital transformation. We are seeking a highly skilled Customer Success Representative to join our team in Ciudad de Mexico.Key ResponsibilitiesManage a portfolio of existing DiliTrust clients in Latam, ensuring success, retention, and...


  • Xico, México Outreach A tiempo completo

    About the RoleAt Outreach, we're committed to building a diverse and inclusive team that can drive customer success. As a Customer Success Consultant, you'll play a critical role in guiding our customers throughout their Outreach journey, focusing on removing barriers to product adoption and health.Key ResponsibilitiesDevelop and execute proactive outbound...

  • Customer Success Advocate

    hace 4 semanas


    Xico, México Promote Project A tiempo completo

    Customer Success SpecialistWe are seeking a highly skilled Customer Success Specialist to join our team at Promote Project. As a key member of our customer-facing team, you will be responsible for ensuring customer satisfaction and delivering exceptional support to our clients.Key Responsibilities:Respond to customer inquiries and requests via Zendesk and...


  • Xico, México Amex A tiempo completo

    {"title": "Customer Service Representative", "content": "At American Express, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a critical role in ensuring our clients receive the support they need to succeed.Responsibilities include:Contacting clients with overdue accounts to secure...

  • Customer Success Advocate

    hace 4 semanas


    Xico, México Gigamon A tiempo completo

    About GigamonGigamon, a certified Great Place to Work, empowers the world's leading organizations to run fast, stay secure, and innovate. Our elastic visibility and analytics fabric closes the cloud visibility gap, enabling cloud tools to see the network and network tools to see the cloud. With visibility across their entire hybrid cloud network,...