Senior Payments Operations Manager
hace 3 días
Amazon is seeking a seasoned Senior Program Manager to drive operational excellence, financial controllership, and product innovation in our Latam Payments Business Operations team. With over 7 years of experience in payments, financial operations, accounting, and tax expertise, you will play a crucial role in ensuring compliance and optimizing financial and settlement processes.
The ideal candidate will be responsible for managing key payment partners, driving operational excellence, supporting new product launches, and overseeing payments controllership functions. This requires a motivated self-starter who can work independently in a fast-paced, ambiguous environment with limited supervision.
Main Responsibilities:
- Lead, prioritize, and direct the team to meet and improve key payments and finance metrics and SLAs
- Identify and build key business relationships to understand challenges and opportunities
- Manage operational relationships with third-party payment partners (internal and external)
- Identify operational gaps in new offerings and set requirements for new projects to implement process improvements
- Resolve escalations and lead improvement projects to enhance customer experience and internal processes
Requirements:
- Bachelor's degree or equivalent required
- 7+ years of relevant work experience in payments, financial controllership, accounting, and tax
- Fluency in English and Spanish
- Experience managing external relationships and cross-functional teams
- Strong analytical skills with advanced SQL and Excel knowledge
- Proven ability to identify and resolve data inconsistencies
- Experience in operational or customer-facing roles within financial services or e-commerce
- Program management experience and ability to drive issues to completion
- Strong business acumen and ability to work with large datasets
We estimate the salary for this position to be around $120,000 - $180,000 per year, depending on experience and qualifications.
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