Senior Patient Engagement Manager
hace 2 semanas
Novo Nordisk Mexico is seeking a highly motivated and experienced Senior Patient Engagement Manager to lead the development and implementation of innovative patient support programs.
About the Role
- Manage the 'Nuevo Yo' program and corporate and PSP call centers to ensure a high-quality patient experience.
- Develop, implement, and lead initiatives that promote patient engagement and adherence to treatment.
- Work cross-functionally with internal stakeholders, external vendors, and healthcare professionals to ensure successful program implementation.
- Continuously evolve the patient support program to increase patient engagement and adherence.
- Lead a team of educators focused on diabetes and obesity management, providing education and training to patients and healthcare professionals.
- Collaborate with internal stakeholders to ensure successful program execution.
- Monitor and analyze program metrics and provide recommendations for program improvement.
- Ensure regulatory compliance and quality standards are met.
Requirements
- Bachelor's degree in Business, Management, Healthcare, Marketing, Communication, or related areas.
- Fluent in oral and written English level.
- Minimum 3 years of experience in Patient Support Program management.
- Minimum 5 years of experience within the pharmaceutical industry.
- Minimum 3 years of experience in Direct Line Management.
- Project Management skills and stakeholders' management.
- Experience in marketing or commercial areas.
- Multichannel or e-commerce experience.
Estimated Salary: $120,000 - $180,000 per year, depending on qualifications and experience. Novo Nordisk offers a competitive compensation package, including benefits such as health insurance, retirement plan, and paid time off.
About Novo Nordisk
- We're a dynamic company in an even more dynamic industry, driving change to defeat serious chronic diseases.
- We embrace experimentation, striving for excellence without fixating on perfection.
- We value diversity, equality, and inclusion, committed to creating an inclusive culture that celebrates diverse perspectives and backgrounds.
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