Operations Director
hace 7 días
Job Summary:
We are seeking an experienced Operations Director to join our team at a luxurious beachfront resort and casino. As a key member of our management team, you will be responsible for ensuring the smooth operation of our hotel, maintaining high standards of service, and driving business growth.
Key Responsibilities:
- Oversee daily operations across departments, ensuring seamless coordination and high standards of service.
- Develop and implement strategies to enhance guest satisfaction and optimize operational efficiency.
- Lead, mentor, and manage department heads, fostering a collaborative and results-driven environment.
- Monitor financial performance, including budgeting, cost control, and revenue management, to meet organizational goals.
- Ensure compliance with safety, health, and regulatory standards while maintaining the resort's premium reputation.
Requirements:
- Extensive experience in hospitality management in luxury resorts or casinos, with a proven track record of operational excellence.
- Strong leadership and team management skills, with the ability to drive performance and foster a positive work culture.
- Exceptional problem-solving and decision-making abilities, with a focus on enhancing guest experiences and optimizing operational processes.
- Bilingual English and Spanish.
- Strong food and beverage knowledge and corporate hotel experience a plus.
What We Offer:
- Full expat package – Work Permit and Relocation.
- Housing Allowance.
- Generous Vacation.
- Opportunities for professional development and career advancement.
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