Technical Implementation Specialist
hace 1 día
We are seeking a skilled Technical Implementation Specialist to join our team. As a key member of our implementation group, you will be responsible for ensuring seamless integration and deployment of our solutions.
The ideal candidate will have a strong background in business administration, accounting, or engineering, with experience in defining requirements for complex customization and integrations. Strong communication skills, both written and verbal, are essential for this role, as you will work closely with customers to understand their needs and develop tailored solutions.
Key Responsibilities- Participate in the identification and documentation of customer value propositions
- Drive high levels of customer satisfaction and reference ability
- Understand customer business processes and identify areas for improvement
- Suggest operational improvements with strategic thinking
You will work alongside other team members with high functional and technical skills, performing moderately complex problem-solving tasks while applying company policies and processes. Your goal will be to drive the approach to remediate gaps and achieve consensus with customers.
Requirements- Proven experience with defining requirements for complex customization and integrations
- Graduate degree in Business Administration, Accounting, or Engineering
- Advanced English language proficiency
- Passion for driving customer satisfaction
- Experience in job activities involving direct interaction with clients or customers
- 1-3 years of consulting, accounting, or customer management experience
- ERP or CRM knowledge (Oracle Fusion, HCM, Salesforce, SAP, NetSuite, Microsoft Dynamics 365)
We offer a competitive salary range of $80,000 - $120,000 per year, depending on location and experience. Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off.
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