Empleos actuales relacionados con Technical Support Specialist - Zapopan, Jalisco - BlueOptima
-
Technical Production Support Specialist
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completo**Overview**We are seeking a highly skilled Technical Production Support Specialist to join our team at Oracle. As a key member of our APP SRE / Production Support team, you will play a crucial role in supporting TPM Application from the sustaining engineering point of view.**Job Responsibilities**As a Technical Production Support Specialist, your primary...
-
Technical Support Specialist
hace 1 semana
Zapopan, Jalisco, México Oracle A tiempo completoJob SummaryWe are seeking an experienced Technical Support Specialist to join our team, providing top-notch support and solutions to our customer base while championing their needs.
-
Technical Support Specialist
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoAt Oracle, we are seeking a highly skilled and experienced Technical Support Specialist to join our IT-Support organization. As a key member of our team, you will be responsible for providing technical assistance to employees 24x7x365.This role involves resolving technical questions regarding system hardware, operating systems, applications, and networks....
-
Technical Support Specialist
hace 1 mes
Zapopan, Jalisco, México Oracle A tiempo completo**Job Summary:**We are seeking a highly skilled Technical Support Specialist to join our team at Oracle. As a key member of our support organization, you will play a critical role in delivering exceptional customer experiences and resolving complex technical issues.**Key Responsibilities:Provide timely and effective support to customers via phone, email, and...
-
Senior Technical Support Specialist
hace 1 mes
Zapopan, Jalisco, México Oracle A tiempo completo**Job Overview**We are seeking a highly skilled Senior Technical Support Specialist to join our team at Oracle. This is a fantastic opportunity for an experienced technical professional to work closely with customers, Original Equipment Manufacturers (OEMs), and Value-Added Resellers (VARs) to resolve problems related to the installation, maintenance, and...
-
Technical Support Specialist
hace 1 semana
Zapopan, Jalisco, México Blueoptima A tiempo completoWe are seeking a highly skilled Technical Support Specialist to join our team at BlueOptima. Located in Guadalajara, Mexico, this role offers an exciting opportunity to work with a global company that provides industry-leading objective metrics in software development.The ideal candidate will have a strong background in IT support, with hands-on experience...
-
Technical Support Specialist
hace 4 semanas
Zapopan, Jalisco, México Hcltech A tiempo completoJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team in Zapopan, Jalisco, México. As a key member of our IT department, you will play a critical role in providing exceptional technical support to our clients.
-
Technical Support Specialist
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at Oracle. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved efficiently and effectively.Estimated Salary: $65,000 - $85,000 per yearKey Responsibilities:• Diagnose and troubleshoot complex...
-
Technical Support Specialist
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoOracle is seeking a skilled Technical Support Specialist to join its IT-Support organization. This role requires providing technical assistance to employees 24/7, with a focus on resolving complex system issues.Job OverviewThe successful candidate will be responsible for troubleshooting and resolving technical questions related to system hardware, operating...
-
Senior Technical Support Specialist
hace 3 semanas
Zapopan, Jalisco, México Oracle A tiempo completoAbout OracleAs a global technology leader, Oracle is responsible for delivering innovative solutions that help our customers achieve their business goals. We offer a comprehensive range of products and services that enable businesses to streamline operations, improve customer experiences, and drive growth.Salary Range: $60,000 - $80,000 per yearAbout the...
-
Expert Technical Support Specialist
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoOracle is a leading provider of enterprise software solutions, and we are seeking an experienced Expert Technical Support Specialist to join our team. This role is ideal for individuals with a strong passion for problem-solving and excellent communication skills.Job Summary:We are looking for a highly skilled technical support specialist to provide...
-
Technical Support Specialist for Oracle
hace 3 semanas
Zapopan, Jalisco, México Oracle A tiempo completoJob Title: Technical Support Specialist for OracleAbout the Role:We are seeking an experienced IT support professional to join our team as a Technical Support Specialist. In this role, you will be the primary point of contact for Spanish-speaking clients seeking technical assistance and support.Key Responsibilities:Provide exceptional customer service to...
-
Technical Support Specialist
hace 1 semana
Zapopan, Jalisco, México Oracle A tiempo completoKey Responsibilities:L1 Support, monitoring of the performance and proactive thresholds for the Oracle SSC CustomersThis includes, but is not limited to:Monitor Oracle Cloud Management Dashboards for OCI customers. Acknowledge alerts and inform customers of critical issues. Partnering with our SSC teams to provide solutions to customersRequirements:-...
-
Senior Technical Specialist
hace 3 semanas
Zapopan, Jalisco, México Oracle A tiempo completoOracle is a leading provider of enterprise software solutions, and we are currently seeking a skilled Senior Technical Specialist to join our support team.Estimated Salary: $120,000 - $180,000 per yearAs a Senior Technical Specialist, you will play a critical role in providing exceptional technical support to our customers. Your primary responsibilities will...
-
Financial Services Technical Support Specialist
hace 4 semanas
Zapopan, Jalisco, México Ll Oefentherapie A tiempo completoAbout the JobAs a Financial Services Technical Support Specialist, you will play a crucial role in delivering exceptional post-sales support and solutions to our customers. This involves resolving non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support...
-
Oracle Senior Technical Support Specialist
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoJob DescriptionWe are seeking a highly skilled Oracle Senior Technical Support Specialist to join our team. As a key member of our support organization, you will be responsible for delivering exceptional post-sales support and solutions to our customers while serving as an advocate for their needs.In this role, you will be the technical interface to our...
-
Senior Technical Support Specialist
hace 4 días
Zapopan, Jalisco, México Oracle A tiempo completoJob Summary:We are seeking a highly skilled Senior Technical Support Specialist to join our team at Oracle. In this role, you will serve as the first point of contact for technical assistance and provide top-notch support to our customers. Key Responsibilities:* Provide expert-level technical support via phone, web, or chat* Perform remote troubleshooting...
-
Technical Support Specialist
hace 1 mes
Zapopan, Jalisco, México Ntt Data A tiempo completoWe are currently seeking a Technical Support Specialist to join our team at Ntt Data in Guadalajara.**Job Summary:**This is a part-time opportunity that requires the candidate to work 22.5 hours per week on morning shifts. The ideal candidate will have advanced English skills, interest in working in an IT environment, and 6 months of experience in customer...
-
Senior Technical Support Specialist
hace 1 mes
Zapopan, Jalisco, México Oracle A tiempo completoAt Oracle, we are seeking a highly skilled and motivated Senior Technical Support Specialist to join our team. This role is a key part of our mission to deliver exceptional support to our customers worldwide.We estimate the annual salary for this position to be around $85,000, based on industry standards and location.The ideal candidate will possess...
-
Expert Technical Support Specialist
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoJob OverviewAs a Senior Technical Support Engineer at Oracle, you will play a vital role in delivering exceptional post-sales support and solutions to our global customer base. This position requires a strong technical background, excellent communication skills, and the ability to work independently with minimal supervision.
Technical Support Specialist
hace 1 mes
We are seeking an experienced Technical Support Specialist to join our team at BlueOptima. The ideal candidate will be responsible for providing top-notch technical support to our customers, troubleshooting complex issues, and ensuring a smooth user experience.
Key Responsibilities:
- Respond to customer inquiries via support portal and provide timely and accurate solutions.
- Conduct root cause analysis to identify and resolve recurring issues.
- Utilize SQL to query and analyze database information for troubleshooting purposes.
- Collaborate with engineering and client-facing teams to escalate and resolve complex issues.
- Create and maintain technical documentation, FAQs, and knowledge base articles.
- Provide training and support to customers on product features and functionalities.
- Monitor system performance and provide feedback for product improvements.
- Assist in the onboarding of new clients and provide ongoing support as needed.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Proficient in English and Spanish.
- Proficiency in SQL and experience working with relational databases (e.g., MySQL, PostgreSQL, SQL Server).
- Familiarity with scripting with Python and Bash.
- Knowledge of Linux and Linux environments.
- Strong troubleshooting skills and ability to analyze complex technical issues.
- Excellent verbal and written communication skills.
- Excellent organization skills.
- Strong customer service orientation.
Preferred Skills:
- Experience with Jira and Hubspot.
- Familiarity with software development processes and methodologies is a plus.
- Knowledge of programming languages (e.g., Python, Java) is a plus.
Why BlueOptima?
- Global team with a creative, innovative, and welcoming mindset.
- Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success.
- Freedom to create your own success story in a high-performance environment.
- Training programs and Personal Development Plans for each employee.
Benefits:
- 25 vacation days (from day one) + 7 extra bank holidays.
- 30 Aguinaldo days payment.
- Savings Fund (5% contributions from Employer and 5% from Employee).
- Major medical insurance, Vision, and Dental (Extended to spouse and children).
- 12 Weeks Paid Maternity and Paternity Leave.
- Work from Home Equipment allowance.
- Flexible Work from Home policy - 2 days home/pw.
- Flexible Work from Long Distance - 4 weeks a year.
- Sponsored Learning Opportunities.
- Team Socials.
Stay connected with us on LinkedIn or keep an eye on our career page for future opportunities.
