Customer Service Coordinator
hace 21 horas
We are seeking a skilled Customer Service Coordinator to join our team at Acuity Brands Lighting, Inc. as an Internal Order Support Specialist. As an Order Fulfillment Associate, you will play a vital role in ensuring seamless order processing and customer satisfaction.
Job Summary:
The successful candidate will be responsible for manual processing of orders, resolving internal order work queue tasks, and facilitating customer pull-in requests. You will also represent customers in the manufacturing environment, use Power BI reporting to monitor opportunities for pull-in outside of requested expedites, and ensure pro-active communication of date changes.
Key Responsibilities:
• Manual Processing: Ensure order target dates align with true lead times, interpret and resolve internal order work queue tasks that prevent activation or shipment, and process return authorizations according to internal policy.
• Customer Pull-In Requests: Represent customers in the manufacturing environment, facilitate approval of business opportunity requests prior to order entry, and work together with customer support and manufacturing operations to establish and communicate commitments both internally and externally.
• Backlog Management: Use Power BI reporting to monitor opportunities for pull-in outside of requested expedites, identify and communicate constraints that impact the backlog, and provide alternative solutions to resolve.
Requirements:
• Demonstrated empathy for others
• Excellent communication and organizational skills
• Computer skills - proficiency with Microsoft Office tools and technical aptitude to learn new software tools
• Ability to work both independently and as a team player who can contribute to an inclusive environment
• Analytical and problem-solving skills - able to identify critical situations and use good judgment to respond in a timely manner
• Consults appropriate stakeholders before making critical decisions
About You:
We are looking for a motivated and detail-oriented individual with 0-2 years of experience in customer service or supply chain knowledge. If you have excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences, we encourage you to apply.
Compensation:
This is a competitive compensation package with an estimated salary range of $40,000 - $60,000 per year, depending on experience.
-
Sales Operations Coordinator
hace 3 días
Guadalupe, Nuevo León, México Kion Group A tiempo completoAbout Kion GroupKion Group is a dynamic and fast-paced organization that offers a unique opportunity to grow and develop your career in a global environment. Our company culture emphasizes the importance of teamwork, innovation, and customer satisfaction.Job DescriptionThe Sales Support Specialist plays a crucial role in ensuring the smooth operation of our...
-
Customer Service Representative KS Expert
hace 4 semanas
Guadalupe, Nuevo León, México Grainger Businesses A tiempo completoRemote Work Opportunity We are a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom. Our mission is to serve more than 4.5 million customers worldwide through innovative technology and deep customer relationships. As We Keep The World Working, we strive to provide value for our customers, foster an...
-
Customer Service Operations Specialist
hace 3 semanas
Guadalupe, Nuevo León, México Acuity Brands A tiempo completoWe are Acuity Brands, a market-leading industrial technology company dedicated to solving complex problems in spaces, light, and more.As part of our Intelligent Spaces Group, we develop innovative products and services that make a meaningful impact on people's lives. Our focus is on sustainability and technology, helping our customers reduce their carbon...
-
Automotive Service Director
hace 1 mes
Guadalupe, Nuevo León, México Midas International, Llc A tiempo completoJob Summary: We are seeking an experienced Automotive Service Manager to lead our service department at Midas International, LLC. As a key member of our team, you will be responsible for managing and directing all service department activities, ensuring exceptional customer service, and promoting our company's vision and purpose.Key Responsibilities:Deliver...
-
Customer Experience Liaison
hace 1 mes
Guadalupe, Nuevo León, México Acuity Brands A tiempo completoJob SummaryWe are seeking an exceptional individual to support orders from all channels by providing exemplary internal processing and backlog management support. As a key member of our team, you will take ownership of resolving tasks, regardless of domain, and become an expert capable of training and teaching others interdepartmentally.Key...
-
Logistics Coordinator Specialist
hace 4 semanas
Guadalupe, Nuevo León, México Eaton A tiempo completoEaton's IS AER FMC division is seeking a highly organized and detail-oriented Logistics Coordinator Specialist. According to industry standards, the estimated hourly rate for this position is $23.00/hour. Main Responsibilities:The primary function of this role is to prepare documentation and complete invoicing transactions for all shipments. This includes...
-
Production Coordinator
hace 4 semanas
Guadalupe, Nuevo León, México Acuity Brands A tiempo completoAt Acuity Brands, we are seeking a highly skilled and detail-oriented Production Scheduler to join our team.Key Responsibilities:Create and maintain production schedules to meet customer demand on time.Ensure timely production and delivery of products to customers.Identify and mitigate potential risks to production schedules, such as supply chain...
-
Automotive Logistics Coordinator
hace 4 semanas
Guadalupe, Nuevo León, México Magna A tiempo completoAbout usMagna is a leading global automotive supplier. We are dedicated to delivering innovative technologies that make vehicles safer, cleaner and more enjoyable.As a company, we believe in the importance of teamwork, diversity and inclusion. Our goal is to provide our employees with an engaging and dynamic environment where they can grow and succeed.The...
-
Customer Service Representative
hace 2 meses
Guadalupe, Nuevo León, México Sutherland A tiempo completoUnlock Your Career Potential with SutherlandWe offer competitive salaries and a comprehensive benefits package to support your well-being and career growth.As a valued member of our team, you can expect:A base salary of $13,000.00 MXN, with the opportunity to earn up to $19,800 MXN through performance bonusesTwo days off to recharge and relaxA direct...
-
Guadalupe, Nuevo León, México Acuity Brands A tiempo completoWe are Acuity Brands, an industrial technology company at the intersection of sustainability and innovation. Our mission is to make a valuable difference in people's lives by developing cutting-edge products and services that save energy, reduce carbon emissions, and enhance customer experiences.Job OverviewThis role offers a unique opportunity to join our...
-
Technical Solutions Specialist
hace 1 mes
Guadalupe, Nuevo León, México Piovan Group A tiempo completoConair, part of Piovan Group, is a leader in auxiliary equipment for plastics processing. We offer over 450 products, including systems for drying, blending, and conveying materials. Our solutions also include temperature control equipment and granulators. We provide complete manufacturing systems for plastics processors to manage their raw materials and...
-
Business Development Manager
hace 3 días
Guadalupe, Nuevo León, México Kion Group Ag A tiempo completoAbout UsKion Group Ag, a leading logistics company, seeks a highly skilled Business Development Manager to join our dynamic team. Estimated Salary: $80,000 - $110,000 per yearJob DescriptionWe are looking for a results-driven Sales Analyst to support our sales team in Monterrey. The successful candidate will work closely with the Service Sales Operations...
-
Sales Development Associate
hace 4 semanas
Guadalupe, Nuevo León, México Fastenal A tiempo completoOverviewFastenal is seeking a highly motivated Sales Support professional to join our team. In this role, you will be responsible for providing exceptional customer service and assisting with sales-related tasks.Job Description:Assist customers with their sales inquiries and provide product informationManage inventory levels and ensure timely restocking of...
-
Cannabis Sales Associate
hace 4 semanas
Guadalupe, Nuevo León, México Trulieve A tiempo completoDispensary AssociateROLE SUMMARYThe Dispensary Associateis responsible for guiding a customer on their journey into cannabisby educating them on the benefits and potential side effects.In this roleyou will need to be knowledgeable enough to speak to customersabout various products and their effects while providing excellent customer serviceThe primary...
-
Key Account Sales Specialist
hace 2 semanas
Guadalupe, Nuevo León, México Kion Group A tiempo completo**Job Overview**Kion Group has an immediate need for a Key Account Sales Specialist at our Monterrey location.The successful candidate will work under the direction of the Service Sales Operations Manager, assisting with handling requests and providing customer service guidance and support to the Customer Service Sales Team.Responsibilities include dealing...
-
Business Development Sales Expert
hace 2 días
Guadalupe, Nuevo León, México Kion Group Ag A tiempo completoOverviewKion Group Ag, a leading provider of intralogistics solutions, is seeking an experienced Business Development Sales Expert to join our team in Monterrey. This role will be responsible for providing exceptional customer service and support to our internal and external customers.
-
Payroll Coordinator
hace 3 semanas
Guadalupe, Nuevo León, México Magna A tiempo completoAbout MagnaWe are a leading global automotive supplier with a passion for innovation and customer satisfaction.Our company is built on the principles of integrity, teamwork, and commitment to excellence. We strive to create an engaging work environment that encourages our employees to grow and develop their skills.
-
Sales Support Associate
hace 2 meses
Guadalupe, Nuevo León, México Fastenal A tiempo completoJob Overview:As a Sales Support, you will play a vital role in assisting our customers in a fast-paced and challenging environment. This entry-level position is located at our branch and will provide you with the opportunity to develop your sales and customer service skills.Responsibilities:Assist with sales and customer serviceManage inventory and perform...
-
Guadalupe, Nuevo León, México KION Group A tiempo completoAbout the RoleWe are seeking a skilled Technical Controls Engineer to join our team in Dematic's Technical Support group. As a key member of our Customer Service team, you will work with customers remotely using schematics and PLC logic to troubleshoot and resolve complex issues.Key ResponsibilitiesProvide expert-level technical support for large-scale...
-
Highly Skilled Accounts Payable Expert Wanted for Dematic
hace 4 semanas
Guadalupe, Nuevo León, México KION Group A tiempo completoAbout the RoleDematic, a leading provider of innovative supply chain solutions, is seeking an experienced and detail-oriented Accounts Payable Associate to join our team in Monterrey. This critical position requires proficiency in basic accounting principles and exceptional customer service skills.The ideal candidate will collaborate closely with vendor...